Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Hello,
I bought a Roborock S5 Max from Germany warehouse to Romania. The shipping was super fast (4 days) and the item arrived well packed and in perfect condition.
I use Gearbest from 2015 and even when i had a problem with an order, the support offered me an advantageous solution
Two out of three orders they didnt have the product in inventory, REALLY! They will not contact you about it, after wondering for weeks you will have to contact them. They will take your money quick but dont follow up at all. You have been WARNED!
I would like to say Gearbest is the best website out there to buy from. Based on my experiences with them.
I really love the fast shipping and the great customer service.
Gearbest is my favourite store for import my Xiaomi and high tech products!
They are really serious, and the delivery is fast and efficient!
I have never had a delivery problem or a faulty product, it is an excellent experience and a very good seller!
Regularly There are coupon codes, and the rates are really very good!
If you have never bought on Gearbest, you can order without hesitation! You will not regret it
Once you order and pay you can never can log in to follow shipping spent 2hrsgetting run around by their website
Recomendado!
Pagina excelente
Buenos vendores y descuentos
Diversos metodos de pago disponibles, ya sea sin la necesidad de usar una tarjeta de credito o paypal(PagoEfectivo-Sin comisiones de compra)
Very well organized site! Guaranteed quality and smooth logistic process. Benefits for loyal buyers. Great customer service!
We decided to buy this phone for our 11-years old child, because it is waterproof and chock-proofed and has a 8000mAh battery. We watched the crash tests and we were pleased. The phone came very well packed. The phone is easily operated. The whole process of transferring the profile went smoothly and automatically. There was a software update, which also went without problems. The camera makes a great pictures, one can choose a lot of settings for the picture. It is a little bit heavy, but it is because of the big capacity battery. Everything is working fine. We are very satisfied with our purchase of Oukitel WP5
Gearbest experience is far better and their customer service is very fast and great. They have very good quality email news letter and the products are far cheaper that anywhere else
Hi, I usually buy from this site because it is a very reliable site and the prices are competitive. This time I purchased "TOPK AM61 1M 3A Magnetic USB Nylon Weave Micro USB QC3.0 USB Type C Cable for iPhone Samsung Huawei - Black 1m". The product is perfect for me. I had to repair my smartphone several times because the charging jack broke. With this magnetic cable I solved the problem with a really low cost thanks gearbest.
hi, I usually buy from this site because it is a very reliable site and the prices are competitive. this time I purchased "TOPK AM61 1M 3A Magnetic USB Nylon Weave Micro USB QC3.0 USB Type C Cable for iPhone Samsung Huawei - Black 1m" with order number 20011100962803310125. the product is perfect for me. I had to repair my smartphone several times because the charging jack broke. with this magnetic cable I solved the problem with a really low cost thanks gearbest.
THIS IS THE WORST ONLINE SHOPPING SITE. PERIOD. FULL OF THIEVES. THEY TAKE YOUR ORDER BUT YOUR PACKAGE NEVER ARRIVES. IMPORTANT VIRUS PPE THAT NEVER SHOWED - YOU'RE MESSING WITH PEOPLE'S LIVES HERE!
THIS SITE WILL NOT LAST.
Mi sono sempre trovato bene con tutti i prodotti venduti da Gearbest. Adesso che sono disponibili diversi magazzini in europa le spedizioni sono diventate più veloce 5 - 10 giorni.
Ciao Sono Salvatore. Negozio online fantastico, ho acquistato tanti prodotti.
L'ultimo un motore Emax brushless RSII 1600Kv n. Ordine **************753. Pagato con punti sconto 12,88Euro. Spedito il 12 marzo è arrivato a casa mia il 26 marzo in Italia.
Non era sicuramente il primo acquisto che facevo e non sara sicuramente l'ultimo.
Ho ordinato una lampada con un meccanismo d'accensione semplicemente fantastico, sfruttando due calamite.
Pagata un prezzo quasi ridico rispetto quello che avrei trovato qua in Italia
I was very satisfied with the entire purchase process.
It is very intuitive, friendly and with the support that really works.
Delivery was fast and the product arrived well packaged without damage.
In summary I recommend the Gearbest store 100% as it is undoubtedly the best store today in this niche.
Thank you!
J'ai commandé un répéteur Xiaomi sur GearBest et je n'en suis pas déçu. Le produit est arrivé rapidement (compte tenu de la distance Chine-France) en 20 jours. Il marche encore et il n'arrête pas de marcher jour et nuit.
Gearbest has fantastic prices for great products. The only disadvantage is shipping time - but even that is worth waiting for the prices difference!
A Gearbest é uma loja que oferece um excelente serviço, e excelente produtos de qualidade. Sempre estou comprando alguma coisa e nunca me arrependi de nenhuma compra que eu fiz até hoje! Executei uma compra de um celular, no qual eu me surpreendi muito e adorei! Estou super feliz com a compra!
I placed an order and I decided to cancel within min after. However, I couldn't login after so I then tried to reach them through the Live chat. I gave them the order # then received a message saying my order also shipped and I can't cancel. Then shortly after I received a message saying "my order will be canceled within 24h. You will receive a confirmation email...". I waited for 3 days and didn't received any confirmed email or anything. Also, notes they already withdrew my money. I tried to contact them again and I got is my order already shipped and I have to contact the seller for further information. So becareful if you don't want to loose your money. This Site is a BIG SCAMER.
Ottimo il supporto da parte dell'assistenza in caso di domande, molto affidabile. Gli ordini sono sempre arrivati entro le tempistiche e senza alcun danno. Acquisterò sicuramente in futuro ancora su Gearbest.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members