GearbestReviews 10,706

Recently I was intedned to join 3D printer world and start to research what model to choose. One week of reading on the Internet ens with desicion to buy Creality 10S clone Alfawise U20 from Gearbest online store.
What can I say. The product was exactly as described. Even though it was a very busy period when I ordered my item (11.11), they shipped it immediately and it arrived in 4 or 5 days by DHL! Shipping was FREE (though it was 14kg gross). Fast DHL shipping, printer arrived well packaged with no damage, went together easily, levelled the bed and first print worked no problem. No communication with seller has been needed. Overall very happy with my purchase so far, now I have fully test it and it really do printing job well. First my print was benchy. It was good. Second one - Alfawise U20 bed knobs. I found it on thingiverse.
The only disadavantage I found so far was filament spool. The original is fine but it is not wide enough to hold 1kg filament spool. I just go to thingiverse again and download what I need and print without any hassle.

Firmware upgrade was flawless. Touchscreen works amasing.
I love it.

I am very very pleased with this Alfawise u20 3D Printer and GearBest service. They give me a coupon for $10 and I bought to my son robotic toy from their store.

Gearbest is the best. Will not deal with aliexpress anymore. When you have zoo of same products with tricky hided real price.
At gearbest you always see what you get and it is clear and fear.

Worst online shopping experience I've ever had. Check the Better Business Bureau website, F grade. All of the glowing reviews you read are written by paid scammers.

They don't have any stock, and they don't know when they will get any. They just take your money and then string you along for weeks at a time, with customer service telling you the product will ship soon.

One item I ordered from them that actually did arrive came in a box that looked like it had been fished out of a dumpster.

Company run by scammers. If the deal is to good to be true, it is. Avoid this company at all costs!

Worst purchase experience ever!
I ordered an electric scooter the 30th of November for which I paid £444.67, the website didn't advice how long it would take to get it delivered. It was after purchasing that I learned it would take 15 to 25 days. After waiting 25 days I contacted them and they now gave me a 42 to 45 business days estimate! That's roughly 2.5 months!
After a 5 weeks wait I've now asked for a refund but they are asking me to carry on waiting.

I first saw an GearBest ad about a wrist watch in mid 2015, and after a quick surf on the site I placed my first order.And here we are, 4 years later, in 2019 I am still placing orders at GearBest without second thoughts. Everything I have purchased from the site is exactly as described and what I was expecting, with a few minor drawbacks here and there, but nothing that the customer support could not have resolved in less than a couple of days. I feel confident shopping at GearBest, I do it for 4 years, and I will continue do it as long as I can! I recommend it undoubtedly.

It's funny to read other reviews too. Either 1 or 4-5 stars. Nothing in between. For me Gearbest should find a way to update faster or even better in live time the availability of the items or be more strict to the stores that sell their products.

It's unacceptable that we pay for items and only when we issue a ticket, only then we get informed that something is out of stock.

First time, I waited more than 20 days, second time it turned out of stock just 4 days after my order (wasn't on flash sale or anything similar).

Regarding the shipping time brace yourselves if you live somewhere far from China and not close to a warehouse.

My brother is a customer too 3 years now. We used to get our orders in two weeks (as claimed by the site). Half year now, both of us have long delays and issues.