GearbestReviews 10,706

A great experience, I have over a hundred finished orders on gearbest.com. Only two of those were not entirely good, however issues were solved in my favor, and quickly.

Products are of high quality, of course most are of well known brands like Xiaomi, but these that were of Gearbest own brands were decent as well.

Shipping is quick and it is due to multiple available shipping methods (I live in Poland) and there is also optional shipping insurance.

I definitely recommend this store.

Hi there,
I want to share my experience with gearbest, because I am very happy. (This is my objective experience, I have nothing to do with gearbest. I want to share it with other People.)
I have bought several Things: Tablets, RC cars, ear buds, rc car parts and so on.
They have cool Prices and a very good customer support. (Reply in 1 day)
The items can be tracked.
I love my Xinlehong 9125. This 1:10 scale rc truck is well priced for what it is: Stable, two Speed modes, 4WD with many metal parts. Water resistant. I have now three of them. Spare parts are available. My 5 year old son loves it too. We run them in Mud, snow, in the rain, in the sand. They stand all that!
Thanks for gearbest and Xinlehong toys!
Sven

"In English:

I spend at least 50 dollars for a month from gearbest.com. You can find almost everything that you want. There is lot of shipment choice for your needs. And if you encounter a problem, they produce a very fast solution. And of course i have to mention that, the promotional system is remarkable. You can make money almost every move at website.

In Turkish:

Gearbest.com'dan bir ay boyunca en az 50 dolar harcıyorum. İstediğiniz hemen hemen her şeyi bulabilirsiniz. İhtiyaçlarınız için çok sayıda gönderi seçeneği var. Ve bir sorunla karşılaşırsanız, çok hızlı bir çözüm üretiyorlar. Ve elbette, şunu söylemeliyim ki, tanıtım sistemi dikkat çekici. Web sitesinde hemen hemen her hamlede para kazanabilirsiniz.

I want to share my experience on GearBest. The site is beautiful, clear navigation, products are divided into categories, there is an advertisement about new products, promotions, sales, contests, games. The app looks absolutely the same. The process of ordering and paying for goods is understandable even to my grandmother. I advise you to buy through PayPal. Delivery to my country (Ukraine) is relatively fast - 14-25 days, but sometimes 10 days, so the delivery is super. When you pay for the goods, you can reduce its price by applying points. Points can be obtained for purchased goods, reviews of goods, you can also receive points in the application. The support service works well, responds within 20-24 hours, but I would like to answer a bit faster. GB is a great online buying platform, somewhat better than Ali. GearBest's Team is full of honest and good people. Conclusion: I am satisfied with absolutely everything and recommend to use it.

Compre 2 productos me llegaron en el tiempo estimado Nº de pedido: **************860 (CHINA A PERU), rápido y eficiente, no tuve problemas de ningún tipo con la pagina, grandes ofertas, buenos productos. Metodos de pago accesibles y seguros como PagoEfectivo, paypal etc. Recomiendo la pagina al 100%.

Gear best is best summarized by this story.

Order product Nov. 30th webpage says 5-10 day delivery.
Dec. 21st I inquire as to where the product is. Customer service says that I need to be more "patient" product was due to be delivered in 15-25 days, and is still in that window, and now they will close my ticket.
Dec. 27th. I inquire as to where my product is. Customer service copy and pastes a canned response that holidays slow things down, I need to be more "patient" and they close my ticket without me being able to respond.
Jan 4th. Ask again where the product is. Customer service says that sometimes processing takes
"a few extra days" and I should continue to be patient and wait.
Jan 7th the person I bought the gift for finds their own and buys it. I now request a refund and to cancel the order. Customer service responds with I need to allow 7-10 days for the tracker to update before they will do anything with my order.
Jan 12th No update. Still waiting, still not being helped, and the order sits in limbo.

They only post their tracking in Chinese. So you have to run it through a translator to have any clue what it is talking about. Even then, the order tracking makes ABSOLUTELY NO SENSE. You have no idea where your order is let alone when it will arrive. They make up excuses rather than help you and continue to string you along months after you've made a purchase without refunding you. I'll post my order tracking so you can see what kind of crapshoot this is.

DO not order from gearbest. You will be seriously disappointed let alone conned out of money.

Hello! I shopping in GearBest for about two years. One of the last orders No. **************277 in the "Black Friday" section, the promotion "Three for the price of two." The order went for quite a long time, about 20 days (earlier it came in 10-12). Apparently a lot of parcels after the "Black Friday" before the New Year holidays. The order was divided into two parcels (therefore I write "about 20 days"). The cost of goods, in my opinion, is quite high without taking into account stocks and discounts. Coupons help out infrequently, I use a discount for points more (discount up to 30%; 50 points = 1 dollar). Points are awarded for reviews with photos and videos (70-150 points), daily visits to the site using a mobile application, etc. By the way, the Android mobile application is completely in Russian, there are more discounts than on the site. I am satisfied with the work of the support service: they respond within 24 hours. For inaccuracies in the description of the goods (from this particular order) 100 points ($ 2) are compensated. So look for products with a good discount in stock + discount points - it turns out pretty cheap. I pay via PayPal, convenient + extra protection (it was a precedent a year ago, it really helped). In general, an excellent store with a huge assortment of goods!