Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Na Gearbest kupuję już od 5 lat. Jestem zadowolony i co 1-2 miesiące kupuję nowe produkty. Ceny są atrakcyjne, a obsługa Klienta na bardzo wysokim poziomie. Towar jest wysokiej jakości. Jeden raz paczka zaginęła - Gearbest wysłał drugi raz ten sam towar paczką rejestrowaną. Jeden raz towar reklamowałem - Gearbest zwrócił pieniądze.
Good prices, cheaper than in websites of my country, and never had problems with customs. My reference shop for buying gadgets.
Realicé mi pedido (Order No: **************630) y me llegó en el tiempo estipulado. La bicicleta Fiido D1 es sensacional.
La comunicación con Gearbest fue eficaz.
I think Gearbest in one, if not The One, best online shop.
You can find everything at the best price, and have a various choise of shipping, always very reliable and fast!
Also the costumer care is excellent, you cant open ticke, chat or messagge and they will always find a solution.
Last but not the least, for European customer (like me), there are also EU warehouse with super fast delivery (and always great price!)
I recommend Gearbest to everyone!
I was looking for a funny tool for meetings at my workplace. And with some keywords I found the best thing i have ever seen. Shipping was relatively fast, the toy had a good price, I was able to track everything regarding my order. Nice and unique. :) And now I have something for the meetings i have every week :) see the picture. :)
I have been a customer of Gearbest since 2017, and until today, in dozens of purchases, 100% satisfied with both product quality and customer support. I recommend everyone to buy at Gearbest, where they find fantastic prices and quality products. Quite quick customer support to respond and resolve some situation. Thanks to the whole Team Gearbest.
Best company ever. Lowest prices in the Internet, helpful technical support, very fast delivery and one of the most trusted website ever. Totally reliable and whenever a fault happens, they are willing to compensate.
I've met Gearbest from youtube advertising and after 10+ purchases i'm glad i did.
As i said i have bought more than 10+ products and every single one of them, comparing to other shops, were the cheapest.
Also the support has helped me in any doubt i have.
However the shipment time could be improved.
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Mine biggest problem is a different time zone... There's +8h bettwen Poland and China. Contact with gearbest is very good, prices are different. Some products are more expensive some are cheaper... I'll recommend gearbest for everyone who want to start adventure with China shopping.
I don't usually order international shipment because i am not confident about the majority of the websites, but gearbest until now made me buy without fear that the product would not arrive, my orders came in excellent state and very fast, there's always a sale so keep watching at least once a week for something you wanna buy.
They gave me confidence to buy on international websites regardless of big taxes in my country, i really recommend buying from them.
J'ai acheté de plusieurs sites mais gearbest est le meilleur un bon service de bon prix de bonne qualité et la livraison est rapide
I bought GearBest at one time... I really like the site, I've never had problems with the aquiridos products.
I live in Brazil, so the difficulty of buying is a little complicated, but I do not stop buying at Gearbest, great store, 100% reliable."
Заказывал много раз у этого продавца и ни разу не было проблем. Доставка в Германию очень быстрая, есть склады в Европе. Часто бывают акции и можно купить дорогой товар по низкой цене. Очень рекомендую!
I ordered this seller many times and never had any problems. Delivery to Germany is very fast, there are warehouses in Europe. Often there are deals and you can buy expensive goods at a low price. Highly recommend!
The device comes with virtually no packaging, which makes the first impression a bit bad, but when I started using it I realized that there were good points. It has a good fit to the ears; reasonable volume; sufficient range (I tested for 4 meters); and because of the low cost, we can not expect more than that. The bad points are: Somewhat muffled sound and uncomfortable control position.
Good product if you are looking for something inexpensive.
He comprado varias veces en Gearbest, la última el 6 de diciembre y el pedido me llego a casa en España en 3 semanas, en plenas navidades! Asi que en cuanto al envio es una de mis web favoritas, ademas si quieres tu escoges el tipo de envio mas rapido o lento.
He comprado desde cascos inhalambricos o conectores usb hasta telefonos moviles y siempre ha ido bien, asi que puedo recomendar la web.
Shopping in GearBest survives to the destination. Good packing
The item is functioning properly. GearBest's service is very friendly.
I don't want to talk about the product I bought as my first purchase on Gearbest.com (even if my Umidigi Z2 Pro Luxury Ceramic is fantastic)... I would like to share everyone my personal purchasing experience with this vendor.
First of all, I appreciate the browsing experience on Gerabest.com website because it is quite simple identify the right product you are searching for... in terms of technical aspects and price.
The order process is really easy and, I have needed some information about the order, the Customer Service support is great and prompt.
I could stay long time describing all the "PROs" of Gearbes.com but... please take a look by yourself and I'm almost sure you will be the next one who will say "My first purchase... Excellent"
Estamos em 2019 e ainda considero a Gearbest como minha loja preferida. Desde que comecei a comprar, não parei mais. Já perdi as contas de quantas vezes fiz pedido. Encontro os produtos que mais gosto e sempre com os melhores preços e cupons de dsconto. O atendimento também tenho que dizer que não tenho do que reclamar, sempre sou muito bem atendido. O pós-venda é excelente, tbm não tenho do que reclamar. Todo site tem problemas, porém a Gearbest melhora a cada dia. Estou muito satisfeito com essa loja e super indico.
"Gearbest is one of the best stores for online orders. I have only a positive experience in ordering goods from them. Fast delivery, good customer service and quality products at low prices."
This is was my first shop experience
I would like to thank Gearbest for his support and products
I buy 3 products with gearbest ( wallet, memory card 32gb and headphone).
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members