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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Delivery was very cheap and only cost 8 cent. I got two LCD panels for only 2.50 each and they worked very well for my project
My first order was 2015, since then i have a lot of orders from Gearbest. The online support is great. If i had any problems they resolved it well. There are always flash deal with low prices. I will always recommend it if the continue to be this flexible.
I am so happy with Gearbest. I can recommend this site for everyone who wants to shop. Thanks to Gearbest stuff.
I am very happy with shopping on the Gearbest. In my opinion, they offer a lot of interesting things and efficient service. I will definitely recommend this shop to others.
Very good and cheap product. Very fast delivery.
Good communication.
Ever a great online seller.
Thanks
Ótimo aplicativo de compras preços realmente são baixos não tem propaganda enganosa atendimento excelente produtos com qualidade ainda dá para dividir em 12x produto chegou rápido essa na minha opinião é o melhor aplicativo recomendo a todos a terem a mesma experiência que eu tive.
Purchasing products from GearBest for over two years and, as often happens, not always everything went well, but the drawbacks have always been professional services and always taking care of the customer's satisfaction. Precise and reliable supplier before, during and
After sales
Why do I like GearBest? Because there are a lot of nice gadgets all the time and also things I was looking for such a long time for a very nice price! But one of the best things is, that for the case that something went wrong, they really bother to help and so far they always had a solution that kept me happy;-).
I tried shopping from Gearbest for many times purchasing smartphones and their accessories over the last year. And everything was cool and authentic with high quality especially Xiaomi smartphones.and the delivery to my country is between 20-30 using standard shipping methods like Netherland post or Singapore post and I think it" really a short period.in addition to that, the support center is professional and responsive. Finally, I recommend Gearbest online store for you.
I am using gearbest for few years now and never had any negative experience. Some of the warehouses are located throughout Europe, so that makes the delivery even faster and more reliable. Highly Recommended website!
Simple the best website for buying online products.
I really recommend it, awesome feedback and help by the team
As a user of gearbest I can say that it is an excellent site both in product quality and in attention and assistance when you have a problem, I can mention that when I have had doubts or problems with a product, its technical assistance service has been fast and has always been solved my problem, that's why I reco
I had never worn a VR glasses, and I knew through GearBest I would have the opportunity. This order took a while to arrive, but when it arrived it was worth it, it served perfectly in my cell of 5.5 ', very comfortable, fit and focus and the grandfather was satisfactory. Even did not try advanced features was a great product for the price that was sold. I recommend it!
Super strona do zakupów, na pewno polecam komuś kto zaczyna przygodę z kupnem z zagranicy
Ostatnio dodali nawet polski support także jak najbardziej 5 gwizdek
A good store with a large assortment of products and competitive prices. Most products have a one-year warranty. There were cases when I received a product with a defect - as a result, I promptly resolved the issue in my favor (replacement or compensation) with the help of support. Recommend.
A very woderful website I hope that never end and stay better and better
I have made so many orders and evry one of them mean alot to me.
Ho acquistato unma Alfawise u30 da Gearbest e sono rimasto molto soddisfatto l'imballaggio ha preservato molto bene la stampante che è arrivata nei tempi previsti. Ottimo anche il servizio clienti che si preoccupa della soddisfazione dei clienti. Consiglio a tutti di acquistare su Gearbes.
I'm purchasing the goods from a Gearbest for years, I had no bad experience at all, support is always very kind and helps to resolve all the problems in a blink of an eye. The goods are always well packed, there are couples of shipping methods that fit my needs (the really quick is Azerbaijan post). Lots of new products every day. Recommended
I was looking for a headlight for my bike because i really need it while driving at night, so i decided to look for it on my favorite site gearbest.com, and while browsing i ended up with a special USB rechargeable waterproof headlight with a loud horn, that i'm very satisfied with it.
When i received the package i opened it immediately, and i found it in a good condition, the package contient: one headlight with one horn and an USB cable, it was in a small box of carton and the carton box was in a plastic box, so it was secured and carefully packaged.
The headlight was equipped with a loud horn with 140db that can be heard from far, with 05 kinds of sounds. I really appreciate the sound that it's like a bird, it's my favorite one, and i didn't change it.
It has also 04 lighting modes with high brightness (high, slow, quick flash and slow flash), which the quick flash is my favorite one, because it's remarquable for the passerby.
I use it for almost 05 months until now, and i'm very satisfied with it, i didn't have any problem with the headlight, i recharge it for 06 hours and i'm very impressed with the running time.
The headlight is waterproof, and i used it on rainy days, and i didn't have any problem with it.
Wonderful site. I recommend shopping from this site. Wonderful site. I recommend shopping from this site. Wonderful site. I recommend shopping from this site.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.

