Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Items arrived faster than delivery times with great packaging and very good price. Definatelly recommend the store since I have bought other items from them as well and they all came great.
Been buying products over 2 years and have never been disappointed with the items except couple times when they did not work, contacted their customer service and problems were resolved in 24 hr's of less, free shipping (or almost free, small fee) is slow but that is to expected shipping from China to Canada and I know it's most times under a month but I don't mind waiting for the low prices
I found all the products I needed, cheaper than other sites. The shipping was fast, the quality was 5*! Definitely recommended
Really nice work and maintenance on this website by manufacturers... No bags no error and really good and qualifying products..
I've bought a wireless pilot, which should arrive in 30 days. It was only 9 days after transaction. Good job!
I love gearbest because it's an amazing website. I love to buy things in gearbest because of the way they manage the website, the product traking and the values of the products that you can find in this wonderful website. Everything here is easy to find, to buy, to track, to contact who is selling the product to you and also to contact the gearbest support. There are a lot of products and cheap products prices that you just find on gearbest.com. That is why I use this website a lot.
Se cerchi qualcosa (escluso cibo), su Gearbest lo trovi e i prezzi sono ottimi.
Il supporto è eccellente, risposte rapide e precise, con risoluzione di eventuali problemi in breve tempo.
Arrivato in breve tempo (magazzino in Europa), l'imballaggio era all'altezza (esterno + quello dell'aspirapolvere).
Sono già cliente affezionato e lo consiglio.
Tive alguns imprevistos... Mas a gearbest me surpreedeu na sua eficiência e atenciosidade em relação ao cliente, em minha primeira experiência de compra o meu produto deu defeito, entrei em contato com a gearbest através dos tiquets e fui prontamente atendido... No meu último pedido foi entregue com item faltando, mais uma vez a gearbest não deixou a desejar, enviou o item que faltava logo em seguida, só tenho que agradecer aos serviços e toda a agilidade e atenciosidade da loja, gearbest é a melhor e com certeza continuarei comprando com vcs e indicando aos amigos e familiares, obrigado gearbest, continue assim.
I've bought an Xiaomi Ciga Design watch from gearbest.com and was very pleased with the service. Everything was great - the price, the shipping cost, the shipping speed. I recommend their service with both hands.
My experiences with gearbest is only good. Gearbest.com is a very good seller. Communication in english is at a high level. Shipment received very well packaged. I live in Slovakia, a Slovakia shipping time at a very good level. I recommend this seller.
J'ai effectué une commande le 30/03/2019 chez Gearbest
(Commande **************133, pseudo Marie)
Très contente au final:
Très bon prix d'achat,
Livraison assez rapide (2 semaines)
Aucun souci avec les douanes pour les petits montants...
Un super site pour ses achats!
I've had a great experience with Gearbest, it started by ordering a 3D printer at a significant discount, and what surprised me was the speed at which the order arrived.
After that I kept making other orders, I never had to wait long for them to arrive, everything was always neatly packed and came quickly.
I like their deals, their selection of items is fantastic, and I like their constant sales and discounts, which encourage me to consider my options when looking for stuff to buy.
All in all, my experience with Gearbest was very pleasing, and I plan to keep using their site.
Se tratando de custo x benefício, esse fone é imbatível!
A bateria dura alguma semanas, e, mesmo que descarregue, o fone possui suporte a cabo 3,5mm, ou seja, funciona com e sem fio!
A configuração padrão do mesmo puxa para o agudo, mas nada que uma leve equalização não resolva.
Acabamento adequado, fone leve e super confortável. RECOMENDO!
Gabriel Salomao
Order number: **************506
Date: 06/11/2018
One of the best online store that I have ever bought. Delivering time was great, the products have good quality, the prices were fair and they care about customers. I definetely recomend them!
Gearbest has a wide range of products in gadgets
For Gadgets lovers
Well equiped and a helpful team
Stock management can be imporved.
I would like to tell you about my successful shopping experience in this online store. I bought the phone Xiaomi mi 8 lite as a gift, at that time there was a very good price for this model. Plus a little bit lower in price due to points for reviews of purchases.In the end, it all came together, a global version, in blue. And most importantly, I liked the gift. My recommendations to the store.
"Gearbest is one of the best websites outjere for o'line shopping, it provides great products with amazing prices along with excellent customer service"
I'm fully satisfied by the customer service provided by Gearbest. I had to contact the service once and it was perfect.
Otherwise all products ordered from Gearbest were as expected. The shipping in time and well wrapped.
Every time that I make purchase from Gearbest I'm sure that my order will ship on time, they very accurate and the items always as described. Good quality.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members