GearbestReviews 10,706

They have good prices compared to other sites.
Nice customer service, fast and reliable shipping.
Also have a bonus system which is nice.

I've ordered from GearBest a few times already, and I've never had any major problems with my experience there. The prices can be great, the products are acceptable for the price, and what little communication I've had with their customer service has been fine.

A few months ago, I got a great coupon from PandaCheck for 25% off so I ordered over-ear headphones for myself and my girlfriend. The headphones were basically generic Dre Beats with wires. I paid extra to have a tracking number with my shipping, but I ended up not needing it because the headphones actually arrived within 3 weeks of ordering, even though it was estimated they would take 4-5 weeks to get here. The headphones work great and, for $10 a pop, I can't complain too much. They can get a little tinny when sounds go higher, but the bass is great.

More recently I ordered a Waterproof Bluetooth Speaker because I needed a cheap speaker and it was the cheapest with good reviews (it was $10.50). I used the free shipping option and I didn't have a tracking number. I got a little worried when it didn't arrive after 5 weeks so I emailed the customer service. The guy was nice but couldn't tell me much other than "Your package is on its way." It arrived after 7 weeks and works as advertised.

Overall I can't complain. Pay for the shipping with a Tracking Number if you get antsy waiting for packages, but otherwise I've already recommended GearBest to friends because it's one of the easier to use wholesale tech sites I've found.

They sent me a broken watch and refuse to replace it. Even after sending in pictures.
Pray that you don't have to contact them for and problems.

Good communication and very fast shipping.
I received my shipment in the set time. Good packing.
Accept paypal and may make returns.
I will return to Buy at Gearbest.

Buena comunicación y envió rápido.
Recibí mi envió en el tiempo estipulado. Buen embalaje.
Aceptan PayPal y es posible hacer devoluciones.
Volveré a comprar en Gearbest.

Contrary to most merchants based in China, Gearbest often ships their top-seller products from Europe which allows a faster delivery plus avoids the risk of paying taxes. They have incredibly low prices and great products.

I was hesitant, but I was relieved when I gave the first order condition of seeing the cargo. Very successful.
There was no shortage of the product. When I canceled my other purchase was fast return time and returns.
Interest and relevance was very good. Thanks

Young, but very good shop! Made in Gearbest for several purchases, all very happy. Customer service is very good. With the quality of the goods. Regular discounts and coupons!
Thank You Gearbest! Well done, keep it up further!

I ordered 6 shirts from Gearbest. They looked awesome in the photos and the prize was too good to pass up. I got the shirts and they were the correct sizes, at least that is what the tags say. I am 6' 3" tall and 238 lbs. I ordered XL and XXL. Most XL shirts fit me perfect. I do not know if this were children's XL or a small Asian XL. But they were not even close to fitting. In fact they were all different size's with XL tags. Only one shirt did fit and that was the XXL. The other 5 shirts would not even close, there was a one foot space when I tried them on, seriously. Do not buy from Gearbest, at least not clothes. Also the shirts do not look like the ad.

Got an e-cig for with the best price that I could find. [Trust me I searched many stores. Nothing like gearbest price]
A huge plus is that I got my order from US to Greece in arround 15 days [10 working days]
Amazing customer support.

English:
I've been shopping in Gearbest for around 4-5 years so far. Haven't had any issues with them. The most memorable thing that ocurred to me was that when they didn't had stock in a popular product offered me a voucher in discount for waiting a few days or else a total refund for my product. With this kind of quaranty i'm pretty confident to keep buying my stuff with them. Highlights for the packaging they do before shipping, and the pictures they take so you keep you informed of every little detail.

Español:
He estado comprando en Gearbest por alrededor de 4-5 años hasta ahora. No he tenido ningún problema con ellos. Lo más memorable que me ocurrió fue que cuando no tenían stock en un producto popular, me ofrecieron un cupón con descuento por esperar unos días o un reembolso total por mi producto. Con este tipo de garantía, estoy bastante seguro de seguir comprando mis cosas con ellos. Aspectos a destacar en el empaquetado que hacen antes del envío, y las fotos que toman para que te mantengan informado de cada pequeño detalle.

Really very good
Product quality and customer service that responds to you within 24 hours
I recommend

Gearbest is the best place to shop. The prices are amazing. Shipping is fast. The customer service is great.

Have made 5 purchases so far; 1 of them i decided to cancel and had my money back in less than 48 hours. 3 arrived to Spain in less than 2 weeks using standard shipment and still waiting for my last order which should arrive soon.
My experience with this store is excellent so far. Prices are cheap, delivery is fast, and i haven't had any trouble comunicating with them; hence i keep shopping.

I made an order from gearbest for an eleaf elmo it came in good packacing and good shipping speed, thanks for your interest gearbest..

I live in Egypt, ordered 10 vape tweezers to be sent to the USA (to use a parcel forwarder since Egypt Post has been crappy lately) and I didn't talk to any customer service reps, just put a little note while ordering that no mention of vaping or vape to be labeled on the package. They gladly labeled the package as electronic tools and the delivery time was spot on. The product, price wise, was cheap but quality wise it's excellent unlike another similar product that broke on the first use I got from another retailer. Awesome pricing and awesome service. BTW, they do discount when you order more pieces of the same item *wink wink*

Lately this has been my favorite website to visit and make purchases. I'm always browsing and finding great gadgets and best of all, they have better prices than other websites. Their customer service has been super effective. They have a great variety of products plus they offer free shipping all over the world.

As I have ordered lots of items from gearbest.com I can assure that you will get 100% satisfaction with the service, price and handling speed + shipping cost. And If You have any questions the support team always answer all questions very fast as well as solve all of the problems, if there are any.
Will definitely continue to order items from this shop and I recommend you to do the same :)

Terrible customer service. The item I ordered was supposed to arrive in 25 business days. When it didn't arrive, I sent an email to gearbest and they told my to check with my post office and wait 2 more weeks! Finally, after the imposed 45 day wait, they offered (1) credit [but I will ever buy from them again!], (2) to pay an extra $1.99 to track the package [preposterous], (3) refund but with a deduction for postage costs [ridiculous]. They then sent endless emails asking if I wanted a refund, ignoring all replies that I did. It took a PayPal claim to get the money out of them.