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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,482
value
3,458
shipping
3,490
returns
2,584
quality
3,437

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Fantastic experience
March 17, 2015

I have bought a tablet and another item in this site, and always perfect.

He comprado una tablet y otros artículos en esta tienda y siempre perfecto.

Date of experience: March 17, 2015
Montana
1 review
0 helpful votes
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Sloooow, but good
March 17, 2015

I ordered a Syma X5C-1 Quadcopter on Feb. 20th and paid for quicker shipping. It took them a week to inform me of shipment. It did not move for another week. It finally shipped from China on Mar. 6th. It took another week to get the USA. Once it hit the US, the Express shipping kicked in and I had it two days later. So, just be ready to wait 3-4 weeks, especially if you opt for free shipping. That being said, the quad arrived in great shape in a plain white box with all parts and instruction manual.

Date of experience: March 17, 2015
Portugal
1 review
0 helpful votes
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Gearbest is the best!
March 17, 2015

Before making my order i had some questions about the products and Gearbest did reply very fast and eficient.

I made my order after that and it was all handled pretty straight forward. I got my package and im very happy with it!

Date of experience: March 17, 2015
Israel
1 review
0 helpful votes
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On Aug 10,2014 i found gearbest,
To be honest at the start i was skeptical the price was too low and i was sure it's a scam but i've decide to give them a chance!
I made a order and and i was suprised-
Shippping was fast!
Price is extreme low!
Product was great!
I've started to order more from them and one time i had a issue -
The customer support of Gearbest is one of a kind
After less the 24 hours i got respond and they solve my problem with less then a day!

Give a chance to gearbest and i am sure you will be more then a happy!

This post is my appreciation to GearBest!

Date of experience: March 17, 2015
Croatia
1 review
0 helpful votes
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Best store for now
March 17, 2015

More than satisfied with store and many orders. Excellent prices and communication with gearbest staff because they are always willing to help you. Definitely will come back and recommend to other people and friends.

Date of experience: March 17, 2015
Austria
1 review
0 helpful votes
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Perfekt shop!
March 17, 2015

Great prices, fast delivery ( ~2 weeks) and well packed!
Customer Service is also really good, very fast & friendly!

Date of experience: March 17, 2015
Argentina
1 review
1 helpful vote
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GearBest
March 17, 2015

This is the best shop! Huge selection of products and good prices. I did 9 orders in this shop and everything was fast. One time I got a defective product and shop immediately sent me a payment. I am very satisfied with this shop.

Date of experience: March 16, 2015
Germany
1 review
0 helpful votes
Follow Marlon H.
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Hello, I bought recently a Cloupor Mini and a TaifunGT 2 Clone at Gearbest. The delivery was super fast, after 16 days I had my package in the hand. I am absolutely convinced of the quality of both articles and they are super finished and immediately operationally. I buy regularly with Gearbest.

Date of experience: March 16, 2015
Sweden
1 review
0 helpful votes
Follow Zakaria M.
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GearBest is the best
March 16, 2015

I really like to shop at Gear Best, best website with detailed information about the products, quick response from customer service if necessary, the goods correspond 100% to the products when you receive them. Highly recommended for all ages

Date of experience: March 16, 2015
Costa Rica
1 review
0 helpful votes
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Great website!
March 16, 2015

Gearbest.com is awesome!
I bought a Ulefone be pro and everything was perfect!

Have thousands of great items at good prices. Recommend!

Date of experience: March 16, 2015
Greece
1 review
0 helpful votes
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Fast and reliable!
March 16, 2015

Bought an xbmc box for my tv set. They send it very quick, price was the cheapest and quality excellent. I'm on my way to buy more of these for the rest of my tv's!

Date of experience: March 16, 2015
Lithuania
1 review
0 helpful votes
Follow Marius Z.
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I was searching for a place where to buy a multicopter. Searching through the web I found this place - gearbest.com, After some research, I decided to buy it here because price was the best I've found, they have good customer service, shipping was faster than from other places I've ordered before. They even helped me to deal with customs.

Date of experience: March 16, 2015
RU
1 review
0 helpful votes
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Very good store
March 16, 2015

Very good store. Fast delivery and support. Will buy again.

Date of experience: March 16, 2015
Kazakhstan
1 review
0 helpful votes
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Excellent online store, a very high quality product, everything comes quickly

Date of experience: March 16, 2015
RU
1 review
0 helpful votes
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Great!
March 16, 2015

Great store! Lowest Price! Fast delivery and reliable package! I recommend!

Date of experience: March 16, 2015
Turkiye
1 review
0 helpful votes
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Best site ever!
March 16, 2015

Gearbest is have the best seller service ever! They are so kind n helpful. So many times my orders are so fast receive am I. I love this site and seller service!

Date of experience: March 16, 2015
Austria
1 review
0 helpful votes
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Rating Purchase Sigelei Mini 30w from gearbest.com
One of my favorite vaping vendor.

Item
Communication
Service
Shipping Time
Shipping Cost

Date of experience: March 16, 2015
KR
1 review
0 helpful votes
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I need a cloupor mini for my e-cigarettes.

I ordered at gearbest.

They offer reasonable price and kind answer for my question.

I satisfied their product and service.

I recommend that shop. Thank you.

Date of experience: March 15, 2015
Fiji
1 review
0 helpful votes
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Good site
March 16, 2015

Good products and great prices. Buying from them several times.

Date of experience: March 15, 2015
Spain
1 review
0 helpful votes
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GearBest is the Best!
March 15, 2015

I am more than happy buying different things from you. After my received eighth order, all I can say is that you are amazing! I will come again and again! You are the Best, GearBest!

Date of experience: March 15, 2015

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom