Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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The site is one of the best sites you have marketed online
Where the competitive prices of other sites and quality of products
As for the speed of response and problem solving, it is at the top
Also the duration of shipment of the product very quickly
Getting products to Algeria does not take long
So the best marketing site on Gerbist is similar to other sites
I have order AMAZFIT A1608 Bip Lite Version Smart Watch ( Xiaomi Ecosystem Product) - Bright Orange on 10th of July and received the product on the 22nd of July (8 business days). Product as expected.
I have been shopping with GearBest for over 3 years now and the customer experience (especially after sales) is GREAT!
We all know that, usually, the presale customer experience is good almost everywhere. On GearBest you can find and browse easily for what you need; the customer reviews and explanations are good and the pre-purchase experience is good (buy registered mail always, as unregistered can get lost by your country post and this is time consuming).
What I love about GearBest is the absolute long term customer orientation: if you have issues with the purchase they are open and fast to respond. They care about delivering what the product promissed and always (but always) try to find an acceptable solution for the customer.
Keep up the good work!
It is a good product to use a KODI media box. Unfortunatelly, the remote control can not power on/off the Android 5. 1. 1 media player, so it has the original remote control too. It works perfectly with Android 6 and more.
Great bright lantern. Delivery within a month. All declared functions work. Three modes of lighting. Includes a small cord for recharging.
Order Number: **************601 2019-04-21 17:02:32
Excellent products,
Fair prices,
Awesome service I have had
Large amount of products!
Easy to use and very friendly
Gearbest responded quickly to my password issue and corrected the problem. There is no longer a problem. They fixed it quickly, matter of fact that day. So thank you for your time and help and have a great day and weekend
Garbest.com is best on-line sales site, sales management and after sales services are very efficient.
RMA management is very professional; help desk always finds a fast and satisfying solution. The operators are very prepared and friendly in all situation.
The products are of great quality with affordable prices. Payment modes are reliable and reached by any user. The structure of the site and the insertions contain all the news required to identify the products in all their characteristics. Shipping costs and methods are very cheap.
Gearbest is perfect, as always: fast shipment, high quality stuff, cheap prices.
Highly recommended!
I recommend Gearbest because of the wide variety of products, the friendly customer support service which is efficient and quick to resolve any issues that happens and the easy process of ordering items and the plenty of shipment methods you can choose.
Unlike other wholesale sites, items ship from all sorts of places. Prices are considerably lower than other wholesale sites, if you can find what you're looking for. Definitely recommend over wish. It pays to stay a regular customer there, you get quite a bit of points back.
I bought a Ninebot C+ electic unicycle 6 month ago during a flash sale. Ever since I check prices on other site, nothing ever came close. There was another flash sale a few month later, when I bounght another one. Another wheel I'm interested in is also the cheapest here, the Inmotion V5F is $450. In the last 6 month I couldn't find one below $550 anywhere else. Both are top brands.
The shipping was exacly as described, the second one arrived just before christmas. Paypal support is also important for me for safety and ease of use.
Aparelho muito bom, gostei de tudo, o atendimento é muito bom e os preços são bem em conta...
Obrigado
Over the years I have placed several orders in this shop without any problems.
- Secure purchases with PayPal
- Fast Shipping
- Very competitive prices
- Promotions
- Good assistance
I can only recommend it!
I have made several purchases on Gearbest and have never had any problems.
Fast shipping, very competitive prices, secure payments with PayPal and good assistance.
Given my experience I would definitely recommend Gearbest!
A minha experiência com o GearBest tem sido ótima ate agora, os produtos chegaram aqui em media de 17 dias (Brasil)
O suporte GearBest esta de parabens, sempre que precisei, foi resolvido as questões.
GearBest Recomendo!
Eduardo
Order **************222
English
My experience with GearBest has been great so far, the products arrived here in 17 days (Brazil)
GearBest support is to be congratulated, whenever I needed, the issues were resolved.
GearBest Highly Recommend!
I update my previous review with an even more positive judgment (based on the numerous purchases made, and the contacts I had with the customer service).
I have been shopping regularly on Gearbest for several years now (I purchased dozens of products, including smartphones and technological gadgets).
I've never had any problems. This is a 100% reliable site, like Amazon. Payments are totally secure.
I have already recommended it to all my friends and family, and everyone has been satisfied.
Customer service is always kind and available to meet customer needs. Shipments are always fast (and in case of delay you will always find availability to resolve the issue quickly).
It's a good time to start buying on Gearbest in complete safety (You will not be disappointed).
I'm very pleased to express my sincere, authentic and impartial thinking about Gearbest.
I bought a Xiaomi Mi A1 on this site and I was fully satisfied with my shopping experience. Despite the huge amount of orders of the holiday (during December), Gearbest made me receive (in Italy) the product with enormous punctuality. Gearbest will guarantee you accuracy and reliability, which you will hardly find elsewhere. Pre and post sales assistance is the best that I have ever approved. Customer service is fast, precise, and always available to the customer. Prices on all their products are exceptional; there are often great offers and sales.
I have reccomended Gearbest to all my friends; many of them have already made their first orders (and nobody was disappointed!). I will certainly buy again on this site.
Hi, I'm Leyder Vazquez and from Mexico I want to talk to you about gearbest... An excellent option for your online purchases, to find all kinds of items, from gadgets to clothes, shipping 100% recommended and reliable worldwide.
Una excelente opción para tus compras en línea, para encontrar todo tipo de artículos, desde gadgets hasta ropa, envío a todo el mundo 100% recomendable y confiable.
Actually gearbest is the greatest store ever i love you so much you're my best store ever thanks a lot for everything
"Gearbest is my no. 1 website for shopping electronic gadgets. I have made more than 300 orders on Gearbest, mostly in electronics department. Also, they have good aftersale support, and most of their agents are very professional. Shippement is mostly fast, and packages are well packed so they don't arrive broken. I will certanly continue shopping at Gearbest in the future."
I love GearBest because of the quality of the products that they have on their store. Unlike Ali Express they bring only the best brands which makes you feel like you're shopping in a high end retail electronics store.
The replacement bands I got for my Mi Band 4 were very stylish and cool, and delivery was fast as well, compared to Ali Express.
Overall a very pleasant shopping experience.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members