GearbestReviews 10,706

Total amount of orders: 6

Summary: I highly recommend it. Haven't experienced any problems buying from gearbest. Gearbest has a bonus point system for writing product reviews/taking pictures and videos, which is pretty nice and rewarding.

Site: Clean and nice looking website; Easy to navigate and fast responding (from Europe); Easy internal tracking of orders (picture of personal package included)

Support: Answers pretty quick within a few hours.

Packaging: Also no flaws here, everything was in good shape when it arrived.

Best regards,

Tom

GearBest is one of my favorite places on the internet. I always order items from there because I never had problem with their customer service and I think that this site is one of the best to order electronics and gadgets. I highly recommend buying from them.

Ordered a smartwatch 9 days ago order number WW**************. Processing according to the website showed that the order had been shipped. However when I checked with the shipper of my order America Line(SF) they do not have any record of receiving the Package. I called the number on the photographed package which had my correct name and address on the Gearbest website, all I got was a recording in Chinese. Put in a ticket and waiting for a response. I'm getting nervous after reading all the negative reviews that all have the same thing in common. We'll see...

Worst load of liars I ever dealt with, they shame themselves, China and retail as a whole.

If all goes well fine, if you need something changing because it arrives faulty or damaged, forget it, they got your money and couldn't care less.

If you never dealt with scum, go buy from them, then you have.

Try using one of the discount codes they give you, the price goes up that amount as you add it, then back to the site price before you pay, nothing for nothing.

Conn artists scumbags.

Really, really good store with customer service :) I have ordered XIAOMI Yi and it was shipped withinseveral days. Package is good, not damaged etc. The cheapest price, the best value.

Don't let the low prices and shiny website fool you. This is not a reputable company. If things go wrong with your phone, you will receive little or no help. In other words, you get no warranty with your phone.

The microphone on my phone stopped working after 6 months. They claim you can send them the phone, paying just the shipping where they will fix it for free. This is not the case. They have no interest in helping you when things go wrong. You are on your own.

So if you want a cheap Chinese phone, buy through a reputable website such as amazon where at least you have some cover.

A truly great site. I've ordered a bunch of different things from them, everything from cell phones to flashlights. Everything arrived securely packaged and the shipping was fast (and free). The prices are very competitive and attractive, and the products are of great quality.
Thank you Gearbest!

In May 2015 I bought a Gear Best Quadra copter. I am writing this in September 2015. Since I received the product with parts missing, I have been having a nonsensical Alice in The Looking Glass conversation with the customer service people in China. First there are two separate customer service departments one pre and one post sale. Be aware. Post sale is a rigmarole of either purposeful miscommunication or you have to laugh. At one point in our long conversations by email - there is no telephone number to call! I was assured the missing parts had been shipped. It's two months post that time and I have not gotten them. I now have about 90 service tickets – I'm exaggerating. I think they aggravate you to the point that they hope you think it's not worth the 50 or $100 dollars to lose your mind over the incredibly absurd responses given by Gear Best! Stay away. If you have a problem is will not be resolved. Avoid Gear Best. Shop elsewhere.

I bought a soocoo s60 action cam which is told water proof up to 60 meter(it is totally $#!+). At its first time under water i tried to use it at 10 meter deep it was broken down by the water even though i checked all its needs.

So it is broken now and the support center does not answer my tickets about warranty situation. I got it 10 days ago so we will see.

By the way the site has unnecessary policies and they do not ship the item as they declarate on the item page. The suppor center works toooooo slow you can get 1 answer a day. If you in hurry, do not use this site.
And do not forget that they are not declare your rewiew on their page if you write anything bad about them.

*******@hotmail.com
WP**************

On site GearBeat I know recently, but has already managed to appreciate the convenience of working with him. Of the advantages I can note the good work of service delivery that responds to all the questions, it helps to understand whether the original products from the manufacturer or a clone. With regard to delivery, then everything is fine here, too, my parcels arrive no later than 30 days and that in Kazakhstan. Another distinctive feature is the variety of bonus systems, which allow to make a referral link, and even get free items. Site content and can certainly recommend it (as I do) for high-quality online shopping.

I've been shopping on Gearbest for about a year now. I've ordered about 20 items so far, from headphones, speakers to Tablets and smartwatches. Everytime I have had a problem, Gearbest has done everything to help me out with my issues, and I am very satisfied with their quick actions and resolutions.

You have to get to know how they operate. It's like any relationship, takes time to know each other. When you send a question, give it a day or two for a reply. With the time difference, there is going to have some kind of delay. But they will reply, and help you with any issue.