GearbestReviews 10,706

Don't buy from GearBest. Let me tell you how I lost $64.99. I ordered a Car Dash Cam from them and when I received it an important feature didn't work. The video from the unit was fine for a day then it had a hesitation of 1 sec to 2 secs. It looked choppy and the sound was off as well. Eventually I was getting error messages that the video wouldn't play at all. I changed the Micro SD card to no avail. I emailed GearBest and was assigned Ticket # T*******474 on Aug 10 2015. After a series of frustrating emails from them they agreed to take it back. Their requirements are you must send it back through the US Postal Service with a tracking number. Did I mention I had to send it back to China! I went to the Post Office and was told that the postage from NY to China was $45.75. I emailed GearBest and told them this wasn't an option and they offered to send me a new one at a discounted price of $39 on Sept 5 2015. Now I would be paying $103.99 for a dash cam that costs $64.99 but was cheaper then mailing the Cam back to China. I agreed to the $39. No response. Sent them 2 more emails, still no response as of Sept 18 2015. Pay a few dollars extra and buy from ebay, Amazon or Newegg. If you have a problem there will be no issues with these three.

Well to say the least i am pissed off. This company totally scammed me. Like a few people said before i tested this company out with a few small orders and everything arrived on time, even quickly. Within 5 days, with tracking numbers and everything. So i trusted them, and placed a big order using my credit card, over $500 usd. 5 days went by and i still didn't have a tracking number i started a ticket and asked them what was going on. I waited another 5 days for a reply, which they said that one of the items i ordered was not in stock, and would take another 4 weeks to be in stock. They offered to ship my other items and send the out of stock item when they could. I said that was acceptable. I waited another 5 days, still no tracking number. So i replied to the ticket, and said what is going on. 4 days after this message i get a reply that is just generic and didn't address my concerns at all. I sent them another message saying please just ship my items and cancel the order of the out stock item. 2 weeks went by before i got another reply, and they said ok we will do that. I waited a week for the tracking number still nothing. I finally just said screw it i want my money back. I requested to cancel my order and refund my order. Its been another two weeks and still no reply. If i could give them less than one star i would. This company ships smaller items in hopes that you will place a big order, and when you do, they just steal your money. Beware, please learn from my mistake.

English: My purchases have always been excellent. I bought several products and I never had any problems. My last purchase was a smartwatch and in a few days I received it. Delivery times are short and do not cost much. Great experience with this site.

Italian: I miei acquisti sono sempre stati ottimi. Ho comprato diversi prodotti e non ho mai avuto problemi. Il mio ultimo acquisto è stato uno smartwatch e in pochi giorni l'ho ricevuto. I tempi di consegna sono brevi e non costano molto. Ottima esperienza con questo sito

I ordered two items from GearBest. I knew they would not be high quality but I like cheap gadgets to toy with too. Unfortunately, they were utter junk. First, a rigid banded smart watch/pedometer, broke when I tried to slide it on my wrist. I don't have big wrists by any stretch of the imagination, the band just didn't have any give and cracked at one of the joints right away. Next, a watch that arrived broken. Two small supposedly functional hands on it were detached when I got it. Furthermore, the watch didn't track time correctly. I posted reviews for the items on the site and neither have shown up. Then I started looking at their reviews; there are absolutely none below 4 stars. Looks like they only post 4 and 5 star reviews and any negative reviews are ignored - check for yourself. I will never buy from them again.

I will recommend for my family and friends! I am very satisfied with the shopping in GEARBEST store. Good prices, great contact, package well described and well packaged come to Europe after about 9-12 days. I constantly observe store promotions and recommend it also to my faily and friends. I would definitely still buy in this shop.

I've bued several times at Gearbest, but I want to share my experience of a last purchase - the KSD TC1000 box mod for vaping. I found its price affordable and made a payment, but next day I found my mistake. I've ordered a red color instead of blue. I opened a ticket for this order with a request to change the color. A few hours after I've got an answer with request confirmation. Unfortunately, order details on a web site was not changed. All that I got were support promise. Delivery was fast and I got a blue box mod as requested. I'm going to keep buing from Gearbest.com, because they have a really good customer support with a pretty low prices.

Gearbest is very good as shopping site. It has normally very good prices. I just bought an action camera and arrived fast, very well packed and working perfectly.
I can recommend it enthusiastically.

I have bought multiple items from Gearbest.com, including a Win/Tablet, Cell Phone, Android Media Box, Smartphone, Bluetooth Headphones, Led Lights and other items. Shipping has always been fast and communication has always been excellent. I do not know how they can sell products at such an affordable price and guarantee everything they sell... but I have never been disappointed.
I highly recommend Gearbest.com... try it... you will not be disappointed.

Sincerely,

Oceanair