Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I ordered a Hex Ohm v3 from gear best and i have to say I'm very impressed with all aspects of the service they delivered. The cost of the item was 40% lower than uk retailers, free shipping, and after placing my order gear best encountered stock issues with certain colours which may i add all correspondence was passed onto me very quickly and professionally and my order was amended and received by me in a very respectable 7 days.
My shopping Gearbest have always been very satisfactory. Prices are the best I've found on the Internet, and Customer Service has always been very satisfactory.
Shipments are fast.
Very satisfied with this shop.
This was my first experience with gear best,to be honest I was not sure what kind of service I was gonna get (especially after I read some negative feed backs from other customers )to my surprise I have to admit my experience was very positive, excellent customer service, good delivery time with tracking number for the item and great product at a very good price. I will definitely shop at gear best again and will recommend to my family and friends.
One of the best gadget site include:
Great products
Low price
Fast shipping
Secure payment via PayPal
Full technical description
Highly recommended to all geeks and who want to buy a geek present.
Gearbest Is an amazing site that has every single rc toy or rc part you will ever find. They have great customer service and fast shipping. Gearbest is my favorite website.
I bought a Ganzo G704 red knife and a Nitecore tube flashlight. 3 times cheaper than the price in Brazil. It took me a while to receive my order but it is always due to our nasty Customs. Great quality. Specially for the price!
The best thing about gearbest is that they have amazing discounts and coupons. The price difference between sites like aliexpress or banggood is few dollars in favor to gearbest. And of you are lucky to find a coupons for your item it's even more! For example I've got a survival card for my wallet for just 0.01$.
Gearbest is one of the best gadget store on the web, if you want something with a low price. Even the shipping is not so long to arrive at destination. Really happy to be a customer
Great store! Continuously monitor the market and keep the price as low as possible to the original products. I was pleased with the order as the original ordered PowerBank Xiaomi ******* and received a truly original product and not a fake, which is very much!
I'm a sastified buyer, have many purcache with them, the Customer Service is great to solve any doubt or problem
I ordered an inexpensive smartphone. Phone came in time with the delivery address. The quality of the phone is very good, especially for the money. Telefln complies with the published specifications. Very happy with my purchase I advise everyone to this store.
Gearbest has some of the lowest prices on the market, especially with coupons or discounts. Recently I bought few smartphones and earphone. MEIZU M2 Note purchased for only $ 129.99 with free shipping, when the average price above $ 140. The product came of high quality. I plan to continue to shop in this store and recommended my friends.
I have the istick 100w from gera best, they sent it fast and safe, it is 100% original, great customer service, I haghly recomend gearbest
Super cool shop and excellent products, fast service, friendly sellers. I will order more.
Bought an Android Tv Box (order # W**************) on sale for $32 circa.
Shipped out fast the last October, 29th and was delivered in less than 15 days. Came exactly as described, well protected.
Highly recommend Gear Best to everyone.
Great!
Fluxus
Amazing site with amazing prices! An excelent customer service and shipping time's from Eu warehouse. 10/10 ordering again!
The site is leggit! Ordered the Xiaomi Piston 3 Earphones for a really good price. The device was 100% original. The site has great products for really good prices. And they have many flash sales which takes the prices even lower!
I have only good experiences with gearbest, always recieved my package and they offer verry low prices with free shipping most of the time.
They even changed my shipping adress after I placed my order without a lot of hassle.
The only downside is the waiting time of about 2-3 weeks to recieve your order, but thats normal iff you want such a low price.
Don't waste your hard earned cash, this is a Chinese scam site... Should come with a warning
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Nina,
We are so grateful for this feedback. It means a lot to us.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell.
Could you please tell us your full order number or ticket number so that we can offer you a better solution?
We want to say thank you for providing us with important information about your situation.
Gearbest.com