GearbestReviews 10,706

I bought in this shop already many products and every time I am satisfied from service of this shop, commodities they are well safe but dispatching is such as in the description that is to say fast. I ordered products from Chinese warehouses and European warehouses, not once I did not pay tax. Quality of objects and service are high but low prices, still not once I did not turn object to the service that testifies about sold high performance of commodity. I recommend purchases in Gearbest

Fast shipping, nice staff, great prices, excellent products, highest trust and fairness. The best place to buy online. Thanks gearbest

I have bought a Xiaomi power bank.

Concerning the product itself, i have very little concern.
I have been using it for two weeks now and no issue observed.
It takes some time to fully charge but this is due to the fact that the capacity is quite large.
The discharge time is reasonable, am able to charge my phone, tablet and headset without any problem.

IT took some time to reach mauritius but that is due to the fact that it is a lithium battery, so needs more checks by post while transiting.

I have always had good experience when it comes to after sales service, they reply back to me with pertinent answer.

Order number: WWP**************

I ordered in the store MXIII-G. The Product was in stock and I sent it immediately after payment. The delivery was very quick. The quality of the product was very good. We as a family are now looking Android TV on your TV. On the website gearbest.com I will be ordering more!

I purchased phones 2 phones from Gearbest. The first phone I paid "express shipping" for extra $10. It was supposed to ship the same day, but did not ship until 2 weeks later. I received the phone 3 weeks later. The second phone I used free shipping method, and it took 4 weeks.

The second phone did not work at all out of the box. After trying multiple ways to update it, the manufacturer confirmed that Gearbest tempered with the phone, and installed an unofficial firmware loaded with Adware and junk software that could not be removed. Attempts to update it with official firmware all failed.

I've been going back and forth with Gearbest for 5 days now. They finally offered 3 solutions.
(1) Send it back to China from U.S. and pay for shipping, and they will try to fix it and send it back to me. Given that it took me 4 weeks to receive the phone, it just seemed like a really bad idea.
(2) They will give me $10 credit for this $177 non-working phone, to be used on Gearbest website.
(3) They will send me another phone for replacement, but want me to pay ANOTHER $150 for it, and I can keep the non-working phone.

Their website may state satisfaction guarantee, with 45 day money back. But they do not honor it at all. I posted poor reviews on their website. Not surprisingly, all the reviews were removed.

I would recommend to anyone who thought about buying from Gearbest to reconsider. The poor customer service, long shipping delay, and "unofficial" firmware they load on the phones makes for the worst online shopping experience.

This is an update to my 5 star review.
Stay away Recently placed $134 order paid $10 express mail 4-7 day shipping they decided to keep my shipping fee and ship it with an ETA of 5 weeks!

Offered my site points for the error refused to take items back that I don't need 40 days later.

Order No.: W**************

Hello.
My first order on Gearbest was on November 2015. I found it has the lowest prices of smartphones, tablets and all other gadgets shipped from inside EU I could find (from their EU warehouse in UK) to be sure that there aren't any custom surprises.
From November I have made more than 20 orders on Gearbest and it is now my favourite online store. I am very satisfied with all of my orders. It has the lowest prices I can find, the products are genuine, and shipping time is very good. Now, they have a special shipping method from China to Portugal that doesn't have any customs problems, it is normally free and the shipping time is less than 2 weeks. Any doubt/question had a reply from Gearbest support in less than 24 hours. Can't ask for more.
In my last order (Mini M8S Android TV Box - order W**************), I have got an amazing product at an unbelievable price, that took only 11 days to be in my house and without any issues with customs.
Most of my friends are also buying most of their products from Gearbest.
I will continue buying from Gearbest for sure, and since Gearbest is adding new products every day, I will be buying more from them and less from other stores.

Ordered a HDMI adapter and a borescope on September 11th that shipped on the 18th, 15-25 days. October 18th and nothing yet I contacted them, all nice and polite responses, but wait until November 18th. In the meantime check with the post office, gearbest didn't offer a tracking number, post office at least needs a customs declaration number. Round and round, nothing. November 18th comes and goes, I contact them again. No response. And again. No response. And again. No response. I try to message them on Facebook. Nothing. No products, no money, no response.

A good range of special prices are significantly lower than other stores. I used to buy, and every time I receive something that I expect. Gearbest always сheck the relevant product description. Easy registration of orders. Those who are looking for Chinese electronic gadgets at a good price, I recommend this store.

The phone is great at this price. I bought DOOGEE Y100X, so now i am ready to use my beautiful phone. My order was W************** and delivery in 9 days to romania. Thanks gearbest.com for awesome phone!

I make an order for the mouse. The next day was sent a parcel, and give the tracking number.
That is the speed!
I am amazed.
By the way mouse came quickly. It works as it should. Well packaged.

I like gearbest.com very much. It´s my favorite online store for china gadgets and electronic equipement like cell phones or tablets. I live in Germany and ordered several items from EU-Warehouse or directly from China. The products are much cheaper than other stores. And also a good customer service ist very important. Gearbest has an excellent customer service. They helped me several times before and more important, after an order. So, I can tell you, the gearbest shop is real serious and I like shopping at gearbest very much.
For German orders please choose "Germany Express" for 2,99 USD... so you do not have to pay taxes.

For a long time I am looking for a good and inexpensive cover phone.
A friend advised me to this site.
A pleasant surprise prices and discounts.
I'm surprised by the quality.

I bought a camera action Xiaomi Yi, after looking at several stores, I decided to buy Gearbest first. I do not regret, fast shipping and product in perfect condition. Also I bought camera accessories and perfect for my camera.
You can also choose the country store from which you want to send you the product. In my case, I ordered the camera in Europe and accessories in China. Logically, the camera took less time to get the accessories.