GearbestReviews 10,706

I want to share my good experience shopping at gearbest.
I made an order on Oct 10. I got a free track number. It was updated Oct, 17. And it tracks until the arrival, Nov 4. Courier delivered a package to my house.
25 days in total.
It's cool as free delivery from China to Ukraine.
Good package.
P.S. And they have the lowest prices.

I lodged a query with gear best on Friday 27 November regarding my express shipment not being received in the advised timeframe (3-7 business days). I was advised that I would have a reply in 24hrs. My ticket number is: T*******565. I have checked this ticked every day since- NO REPLY FROM GEAR BEST. I paid for express shipping and the item has NOT ARRIVED! This is required for a gift this coming Saturday December 5th. I have tried to lodge a follow up ticket but the website will to allow me to. Absolutely disgusted with this situation! My order number is: WW**************. Where is my shipment? I have worked for dhl for 6 years-so I know a GREAT DEAL about international shipping!

I ordered twice@ Gearbest. My first order was a mini pc with Windows 10. The shipment was slow, but the product itself is great. The pictures attached show my old and new media pc :) GB was the cheapest I could find (by a mile!) and the machine came completely installed. So great service, great product, slow shipment. My second order was a Xiaomi mini wifi router. Also a great product and here the shipment was also super fast! So the next time I will order again at GB

I'm very satisfied with the service on gearbest.com, I have bought a mobile phone
For the very good price and got it very quick (to Europe).
Their support works very fast and reliable.
Good online shop!

I have ordered many times from the Gearbest.com and every time I had a very qiuck and FREE shipping. In every case I got correct customer services' helpful and problem solving attitude. Once when I got a wrong working order they compensated me very fast and correctly. I could recommend purchase on that site.
My order number was: W**************

I am very happy that I found www.gearbest.com. It is my favourite shopping website, especially for the wide range of electronics. I have bought three smartphones and I must admit that the prices were surprisingly low, but the quality of the products was great. I live in Romania and shipping from EU was faster than I expected. Moreover, the products weren't damaged during the transport. Also, I am very pleased about the close relationship between the Support Center and the customers. I was answered any question in a short period of time, with seriousness and kindness. Therefore, I will continue buying from this website. I have recommended www.gearbest.com to all of my friends and they seem very satisfied with their purchases, as I am.

My first order was the smartphone Xiaomi Redmi 2Pro( Order No.: W**************). Then I ordered Cubot X9 (Order No.: W**************) and XIAOMI RedMi Note 2 (Order No.: W**************). All of them arrived in less than 10 days, and the shipping was free.

Buy electronic cigarettes and accessories to them, the order was sent a week, the service good. I was satisfied and will continue to buy there products

I can say, without any doubt, that Gearbest.com offers the best prices for every single product I've bought! And I have purchased over 20 items so far and that amount is growing because I keep coming back to them for more deals. I love to look out for great deals and find bargains, well I now know that Gearbest is the best place for that! Payment is so easy with Paypal and they offer other quick and easy options too. But for me personally, paypal is so quick and easy. I had a few questions for the support team and they replied really fast and the detail they gave me was so perfect. So the customer relations with Gearbest is the highest level I have ever experienced! Very satisfied. I'm living in the UK and I make my orders from China so obviously I have to wait a few weeks for my orders to arrive but I would like to make one thing clear here, Gearbest always gives you an estimated date of arrival, and every order I have made with them, the product has arrived EARLY, even though it has to come a long way! They are clearly the top company around at the moment and I am one very satisfied customer! I will definitely be buying from them many more times. And I would just like to say that even though the prices are low, the quality of the products I have personally purchased have been exceptional! Very good value and quality.

I bought a Bayangtoys quadcopter from this site. The goods arrived within 2 weeks and I immediately began to test it indoors. Within 5 minutes the item became defective. The remote controller would not pair with the quadcopter and it just emitted a high pitched screeching noise. I mailed the supplier Gearbest and opened a dispute ticket telling them what the problem was. They sent me a query which I attempted to answer and I attached a short video I had taken showing the problem. I attempted to send this more than 10 times but each time I got error messages saying the site was not available or the dispute ticket had been closed.! I have given the company money for an item which does not work.
Since writing this review the company have been in contact with me via mails which I have responded too. They are now offering me a refund of full money paid for the goods, provided I update this review.The company have now given me a full refund.

I'm using Gearbest for first time. And i'm impressed - excellent price, high speed delivery of the order. I think a lot more of my shopping is done in Gearbest.com

I ordered some batteries and some of them were faulty (order W**************). Gearbest refunded me immediately 50% of the price. They also gave me a possibility to get some new one for free and I just had to pay for the shipping.
An other time, my package ( order W**************) didn't arrive because post office services lost it.
Gearbest refunded it 100 % to me by good will although they were not responsible for the problem.

I order Xiaomi Speaker (ord. N: W************** at may, 18 2015). I very satisfied vith my order:
-Fast shipping
-Good service
-Low price
-Good quality
-Not Fake

I recommend Gearbest for buy!