GearbestReviews 10,706

I ordered a few times, order from 1 to 20 US Dollars.

The ordering process is well thought, with a lot of options regarding delivery. I liked this very much.

There are some issues that they need to solve:
- the dispatching takes longer than what I experienced elsewhere (ebay, bg), but they do mention that on the site (Ships within 3-5 business days). This is an area that needs to be optimized even further.
- the actual packaging of the product. I ordered an aluminum chassis for an RC car, and it was packed in an envelope (the type with small bubbles on the inside). The item arrived slightly bent, but not a big deal.

When they dispatch the item in the mail, they send you a picture of the package - very nice unique feature:)

Overall the experience was great with this site, the prices are good (cheapest FS Racing RC parts)! Recommended!

It was due to meet with gearbest Xiaomi PowerBank. I decided to take me abroad are sold to three times the price in my own country I also get on well. Both came quickly. Both the original. And customer service above all! They listen and they solve the problem for you. I am quite satisfied with the gearbest. And I would recommend it to anyone.

Hello,

GearBest cannot be trusted.
I ordered a 300 USD smartphone that I never received.
Here follows what they answer me.
Really unfair trading practices.
It seems that, for gearbest, you are responsible of the delivery:-)

If you want to see more: http://bellot.asia

Best regards,
Patrick Bellot

------ Answer from gearbest.com -----------------------------------

Unfortunately it appears that your order has been lost on the way.

After reviewing your order, we found out you haven't purchased any insurance during the check-out.

We will still do our best to help you.

As the policy of our company, we offer you 3 options:

1)Refund 30% of the product to your wallet for your future purchase

The product value is $298.53, we can refund $90 back to your wallet.

2) 20% refund to your credit card or Paypal

In that case we refund $298.53, we can refund $60 back to you.

3) Reship the order

We can reship the order. For this, please kindly send us 50 % of the order value so that we can arrange the shipment.

Es la mejor tienda que he encontrado hasta ahora, ya que en la mayoría de sus productos no cobran gastos de envío y tienen ofertas constantes. Reponen el stock rapidamente y en lo que se refiere a tiempos de envío los respetan estrictamente, además de empaquetar con protección todos los productos que mandan. Cuando tu pedido está listo para el envío te envian una foto con el paquete enel que aparecen todos tus datos. Yo he comprado un Xiaomi Redmi Note 3 hace menos de un mes y me llegó muy rapido desde China, perfectamente envalado y sin ningún tipo de tara en el telefono o sus accesorios. Como quedé tan contento compre un Bluboo UWatch y me llegó perfectamente, igual que el teléfono. Tienen una gran variedad de productos y una gran relación calidad-precio. Tienen precios muy competitivos. Tienen varios metodos de envios y almacenes en Europa, China, Rusia y América. Recomiendo esta tienda 100%.

Números de pedidos: W************** 30 de Nov 2015
W************** 37 de Nov 2015
W************** 06 de Enero de 2016

At first I was concerned after placing my order for an SJ7000 Action Camera, as I read some bad reviews about this company. However, after receiving my product, I am extremely satisfied. It came in perfect condition, and just about on time. It was slightly late, but that is to be expected because it is coming all the way from China. The customer service messaged me after my order was delivered asking if there was anything wrong with my order, and if so, what they could do to fix it, and I responded saying everything was great. They responded back very quickly (within a day) thanking me for ordering. Overall, I am very happy with this company, and I just ordered from them again (it has already been shipped). Highly recommend!

Store a good, responsible, reliable, items consistent with the description, pleasant managers. Respond to messages within a specified time.
The order sent quickly, come within a specified time. Goods of good quality, original.

Iordered a hover board in early December, Around the3rd. I paid online with my debit card - confirmed all required information and the Transaction was approved and the money removed from my account. Two days later they send An email you must respond to in order to confirm your order - whatawaste of time - it is now January 8th - overamonth later - order was never sent - been begging forarefund foraweek or so - they offer no contact number on their web site - online chat is only available for people who have not had their money stolen by this fraud comment yet - pre-order live chat only! Use your money withareputable company! *******@gmail.com

Good luck
Drew

Good store. I like it. Payment with PayPal! I ordered xiaomi power bank. All goods are original. Shop quickly sends. Support works well. Will order again! My Order No.: W**************

Serious and good online store where you can find a lot of electronic and cheap products. I bought a wearable in Christmas and they sent me it in only two weeks or less.

"Very good site. The wide choice of goods, is a lot of discounts. Delivery of goods is carried out quickly, everything is packed reliably. I will order also I advise all"

All of my 19 orders came fast and i get what am i bought. Everything was very nice packed no damages. I live in Romania. And 13 calendaristic days to get my order i think it's really great. I can truly recomend them. I see negative reviews but i don't know why?! Every time i get replys with in 24 hours. Always help me. Support works quite well, if GearBest will continue to offer the same good prices I will continue to order in this shop

Ordered a clock shop, brought quickly enough, all very nice and tightly packed, there was not any defects, the clock itself was in a beautiful package this and give not a shame, the watch work well charge of keeping for a long time, the store is very good tech support to quickly respond and help with questions and very kind, I will still be happy to buy at the store