GearbestReviews 10,706

I want to tell about my purchase of Gaming Headphones at Gearbest. My old headphones was broken so I decided to looking for new one. My friend told me about this store and I'd wish to buy here because prices was pretty low. I made my oreder and start to wait. Delivery didn't take much time about two weeks. After recieving my headphones I can say that it's good quality product with cheap price.

I decided to buy new MicroSD card for my tablet. When I'd looking for best price choice, at Gearbest was sale for this product and I made my order. My Card was shiped out next day and delivered to me after 14 day so it's pretty fast. The quality, capacy and speed are also very good. Next time I'll buy here something else.

Hi my name is Pablo and i have used gearbest a lot of times to buy many products. I'm from México and nowadays i dont have any problems, my recent buy in gearbest was W************** and it was really fast, the payment was easy and the service very good.

Unfortunately I cannot give this company a good report. I ordered a pair of bluetooth headphones and paid the expedited postage to have them in Australia in 5 to 7 days. When they had not arrived, I contacted this company and was advised that rhe items were not in stock. Now I know wexare in the 21st Century and it would take all of 30 seconds to construct and send an e mail to advise of the stock levels, but no, not a word until I, the customer make an enquiry. It has now been a further week, no contact on the progress of the order and I now see that wih Chinese New Year, further delays in processing are expected. No offer of a reduction in the extra postal charge either. As I have a scheduled payment through PayPal, I can look at delaying this I suppose, but communication = big fail.

I don't have a very large experience with similar sites simply because gearbest was the first that I found and I was happy with the offer, the prices and service itself.
I am pretty much across the world from the wearhouse and the delivery times are good.
I needed to contact the customer service and the replies were fast and direct.
I definetly became a customer for a long time.

I placed 2 orders with gearbest and both arrived in England in 12 days much faster than expected. One order had been damaged in transit so I contacted their customer support. They responded the same day and have despatched a replacement. I have since placed an order for other items because of the excellent service I received. Well done gearbest.
Just to update the replacement item arrived in good condition at no cost to myself and I have also received my later order. Good stuff good price good service will use them again.

I bought two products 07. 11. 15. The order came in excellent form. Product quality is at a high level. Delivery is not long, it took just over a month, I am very happy. And most importantly, prices in this store is much lower than in many others. I will continue to shop here :)

I've been buying in the store. I really like him. He has a very good price, large variety of goods. Responds quickly to customer support. Always helps to solve the problems.

Contacted customer service multiple times to cancel the order 3 days before my order actually shipped. Each time I got some canned copy-paste reply saying to wait for my payment to process. On the third day they claimed they "shipped it" and could no longer cancel my order. I refused the package when it arrived and had it sent back to Gearbest and they offered me a $12 refund for a $83.77 order. In the middle of a PayPal dispute now... So ridiculous.

Do yourself a favor and don't get baited by the low prices and buy from another e-commerce site.

FYI: It seems like they filter the reviews on their site as there is not 1 negative review on any product. Also it seems like they go to sites like these and generate a bunch of bogus reviews to get their ratings up. You can tell when the reviews are fake when they feature the same crap english used to answer their support tickets.

Nothing but lies, back orders, fake tracking numbers and scams. This company has the worst customer service of any company I have EVER dealt with.
Read the positive "reviews". They are blatantly fake.
I am disgusted with PayPal for allowing this company to use PayPal.
Thanks for ruining a gift. I ordered it 2 months before I needed it. Pathetic.
Update - gearbest contacted me and basically offered me a bribe. They said they would give me a free "gift" if I updated my review on sitejabber. Yeah, I will update it alright. I'll update it to say what lying, unethical and dishonest scammers they are! Take your free gift and shove it. I won't lie to fellow consumers.

Look at the response from gearbest on this very site. It is just a junk generic answer. They don't want to fix the problem. It seems that they didn't even bother to read to see what the problem is. They won't give me a refund and this is their excuse - "The money has been frozen if it is in the jugement of paypal." Absolute nonsense. I sell through paypal too and I know that a seller can always give a refund. If I get a refund it will be by force and not gearbest doing the right thing.

DON'T say that a full refund was issued. More lies. A partial refund was for a DIFFERENT item and this was only because PAYPAL issued the refund NOT Gearbest. I don't want your refund. I will not revise my review. Gearbest is an awful company and I want nothing more to do with you, EVER!

After the first successful market mobile phone I made a second purchase.
Everything went very well.
I received in three weeks.( my Order No.: W**************)
I am satisfied with the Gearbest And I will buy again.
Recommended.

Every positive review of this site is written exactly like an infomercial declaring gearbest to be the very best. They should be removed because they are obviously fake. SiteJabber should take steps to remove these obviously fake reports written in broken english by someone getting paid minimum wage somewhere to write them.

The site's prices are too low to possibly send this stuff at the prices they are offering and turn a profit.