GearbestReviews 10,706

In the beginning I was so excited to see the prices and immediately sought to buy a gift for a friend. A month later after they finally let me use my card, weirdly only off PayPal. After I ordered my items I just felt something was wrong about gearbest. Reading the reviews is honestly like reading a horror novel, and I'm freaking out because I put out some big buck. Also the shipping is a scam having to buy a tracking number, I don't understand who is behind this website isn't being looked into.

First, you can tell that there are many reviews here that are not real due to verbiage.
If you decide to buy something from this site, do not pay for additional shipping to get it faster. Additional charges for shipping will not get you your items faster, ABSOLUTELY NOT. If you order more than one item, they will more than likely come to you at different times, therefore a longer wait for all that you have bought. I bought three items, and after two weeks and 4 notes to them I received a notice today that they have sent out one item. Don't worry, there is no way to track this item, you van only go to their site and see what they have decided to tell you is happening. Really! I saw the pricing and thought ( wow this is great) I am not terribly upset, and decided to buy the same items elsewhere, when I receive my items from Gearbest, I will keep those as well. I will stick to ordering things online from my country. Just beware.

I ordered my vape equipment in the middle of January. They said it "shipped" yet I've checked their so called tracking service. And all the way into February it said it couldn't find anything.

This place is a joke. It either is a scam or pretty dam close to being absalutly the worst place to buy $#*! at all. Do yourself a favor. Stay away from this lieing $#*!-hole. It isn't worth it. They can't do anything. All these good reviews are probably generated $#*! bots or made by people who live so close to the place they probably work there. They don't have answers for problems, and they clearly arn't cut out for this place. I wish I could put worse, like $#*!ing negative 5.

Do not buy from here. They will take your money, and than do nothing.

I would leave 3 stars, but I have to leave 2 just to try to somewhat even out many of the obviously fake reviews on here.
Let me start by saying that yes, I did receive my purchase, though it took about 5 weeks to reach me. I understand it is coming form China, and that takes time. But it stayed in Cincinatti for over 3 weeks.
If you live in the US and are looking for good deals on e-mods and vaping equipment, please look around for businesses that ship from the United States. The mods they sell can be had for the same price or less right here. I made the mistake of not researching this company before making my purchase.
First - I ordered from them, and after taking my money, they let me know that they were out of stock on that item and to choose another. I chose another item and they told me that it was out of stock as well. They had already shipped the rest of the items I purchased, so I asked for a refund on that specific item and it took about a week to get my refund. They shorted me a couple of dollars on my refund with no explanation of why.
Second, according to their YunTrack tracking system, my order was in Cincinnati for about 3 weeks. I assumed my order was lost, so I asked what is going on. They told me to be patient. I waited a few days more to see if the order would move from Cincinnati, and it did not, so I asked for a refund, and criticized them for possibly being scam artists. They ignored me.
Third, I received my order a couple of days later, and it said that it arrived from New Jersey. So, I don't know if it was ever in Cincinnati. I emailed them and apologized for criticizing them, and they ignored me. I assume I annoyed them.
Lily, you don't need to copy and paste a reply. Just do the right thing. Make your business more transparent. Let the customers ordering outside of China know up front that the website is based out of China. Be honest about delivery times. Get a working tracking system. Don't make fake reviews. Do those things, and you will be good to go. I would order from you again if you fixed those things.
It would have been worth it to me to pay maybe a couple of dollars more for my vaping gear to purchase it here in the states. This place is just sketchy as hell.

All the products I bought are in good quality, and were delivered fast and in good condition. Most importantly they have original products, in good price, and not replicas.
It's not the first time I buy from Gearbest. I discovered it by accident, but I'm glad I did. I will continue buying from this site for sure. I also like that their site is clean and easy to find any product I want!

Gearbest services with my order has been perfect. Good communication with gearbest through its service tickets. Transportation package much faster than indicated. The perfect packaging not come damaged. For me all spotless.

Hello! My second order on Gearbest was Chuwi Hi8 Pro Tablet and OV 64gb Micro SDXC Memory Card. There war really good price for both items (95$ and 14$). I place order 11/02/2016 and 25/02/2016 he came to Lviv, Ukraine. There was fear about tablet because very often Chuwi Hi8 Pro "bricks" but in my case everything is fine after almost month of using them (serial number... 3473). Today (21/03/2016) I place third order. To be continue! :)

So after many successful orders one inevitably went wrong, I used their ticket system and had a resolution the following day, the communications I received were easy to understand and I have since placed more orders with the company without incident, this is partly because every company has the odd problem and partly because they have such superbly low prices

In the end of past Year I wished to buy few new ******* batteries for my home electronic and I decided to made order at Gearbest. Product quality alsovery good, capacy is real, shipping like always didn't take more than 3 weeks. So I'm vry happy with price and service at this store, good seller!

It was my first order at Gearbest. I buyed a PC wireless mouse. Product quality is good, same day shipping and fast delivery. But the most important is prices at this store - really low for products that i need. So I'll buy more from this seller.

I decided to buy USB LED lamp for my laptop bexause I'm often work in the dark and haven't keyboard backlit. Same time at Gearbest was great New Year sale with cheap price for this product. So I buyed lamp and start waiting for delivery but it didn't take much time - next day shipping and 12 days to my town. Now I testing this product and it's have a good build quality and working well. So Store also very good with great service and low prices.

Few month ago I'd wish to buy new Xiaomi headphones but I'd affraid to buy fake product and my friend told me that at Gearbest it's really original product of Xiaomi. So i made my choice and paid for it. Next day my product marked as shipped and I'd take a track number of my order. Delivery didn't take much time, about two weeks. After recieving my headphones I can say that it's original product with perfect quality and good price. So it's good seller with nice service.

I don't always buy online but when i do, GearBest is the first of a couple sites that come to my mind because i know i'm not gonna be scam, that if i have any questions or complains they'll help me solving it. It's a quick and great service.

I use the store already over 4 years. It is a pleasure to work with this store. I made order (W**************) at Oct 27,2017. I received it at Dec 10,2017. Fast delivery to Ukraine. After payment of the goods have been shipped quickly. If I had specific questions on product sellers I answered very quickly and substantially. Level adjustment for communication. Very pleased with the price and great discounts, promotions, points accumulation system. (kudesnikslava)

Ordered a smart watch in December. It is now February and I haven't received it. If you Google this site there is a litany of these type of problems. DO NOT BUY FROM THIS SITE!