GearbestReviews 10,706

BEWARE IF YOU HAVE A RETURN. This is the worst company i have ever done business with as far as drones go, i got a drone from them that was DOA and they will not take it back without a pic how do you take a pic of a dead motor to show its not working, and on top of that they did not send any landing skids did i get them no. The only way to solve this problem after many emails is i have to buy a new motor and skids and install it my self. I will never buy another thing from this company.

One friend of mine advised me to shop gearbest, and since I had to buy quadrocopter as a gift for my son, I decided to place an order on this site. This product came quickly, within 17 days, safe and sound. Shop like a beautiful design and responsive support, will recommend to all my friends

Once my child asked me to buy minion toy but i hadn't found it at my town. I started to looking it at internet and found at Gearbest. Also after payment i recieved my order at post office pretty soon. Good quality and low price, I like it.

At the end of 2015 Year I'd decide to buy Cellphone for my daughter as gift. I worried about shipping time because it should be New Year gift. But the store done it very well and makes my little daughter very happy. Thx for good quality and fast shipping.

I bought a smart watch from you. The stripe had a cut on it. I wrote to you requesting a return. You didn't respond. The whole stripe is rubbish and is cut off.
I am so disppointed with this product. I need a response: *******@hotmail.com

I orderd a quad from gearbest. Process and handeling was a bit slow, shipment suprysingly fast.The package was damaged on arrival but the quad worked fine

I think that Gearbest has one of the best online shopping experiences. This time I purchased a Miller ML202 V4.0 ******* Battery Charger DIY Power Bank(Order No.: W************** Jan 19,2016), and I can say that I`m 100% satisfied with the level of service that GB has provided. Quality of product was awesome. Planning in future to buy from GearBest more.
I can recommend to shop on GearBest for sure!

My brother likes to buy goods in the store. In one of these online stores I made an order accessories for my quadrocopter. This product came fast for 16 days. It is like magaizn and a huge number of accessories for your quadrocopters

I placed an order with Gearbest on January 25th in which the site said delivery of the product would be 5-10 business days. After not receiving the product I contacted support. They asked me to wait 7 more days. I waited, still no shipping. Contacted them again after waiting for a month for the order to even get processed. They then tell me that the item is on back order! This was not on their website. They took my money, held it for 30 days, then told me that the item was on back order. So I requested to cancel my order and receive a refund. 3 hours later I get a shipping notification from Gearbest. They tell me that my item has shipped. However, when contacting Fedex, both stateside and international, Fedex says there is no such tracking # in their system. When I contact customer support at gear best again for the 15th time, they tell me to wait 5 more days. So here I sit 46 days out with my money stolen from me by gearbest and no product. I am contacting my visa company and writing my story on every single web site I can find to warn people about the way gearbest operates their business. Keeping peoples money, fake tracking numbers, items back ordered but they still take your money and there is nothing on their website to indicate item is back ordered. They probably do not even carry the item.
Gear best... you have definitely messed with the wrong people. We will not stop until' you are shut down!

I decided I would try Gearbest because their pricing was competitive with DX, Amazon and Ebay on a few items, I made two purchases, the 1st order took 3 days to ship and is still on the way. The 2nd order was placed on the 26th of February (paid for) and was still in "process" when I canceled it yesterday. My pay pal account was credit (for which I'm grateful), but I won't be placing any further orders with Gearbest. Perhaps others have had better experiences.

I ordered few items and fully satisfied with them. Items were accessoires of Xiaomi Yi cam like lens protector, camera bag, extra battery, tripod, etc. Price was the best that I can find on the internet. I recommend this website if you want to buy cheapest Xiaomi yi accesoires. Shipping was fast and free in order to other shopping sites. Pre-sales and after sales services are pretty good. They helped me whenever I have a question about my order. Everybody should try once at least. Thank you. My order number was WB**************.

My item showed delivered but was apparently stolen. GearBest only insured the package for a third of the cost to save themselves money. I never was given a replacement item and only offered a partial refund nearly three months after placing my order and all of the back and forth. I lost nearly $200.00 out of my pocket not to mention this was suppose to be a Christmas gift for my kids. I would never buy from them again and would strongly encourage everyone to shop somewhere else.