GearbestReviews 10,706

My experience with GearBest has been 99.9% positive. The only little criticism I do have is, as with many other companies too, the call centre come service hotline. I don't know if it is language barriers or a lack of knowledge but sometimes the response to product related questions insn't exactly satisfying!
Having said that, everything else is just great! Almost always best prices, always great quality and any sales related query is dealt with in a swift and competent manner!
Delivery times are within the "normal" frame of intnl. Shipping and there are always a few options to speed up the process i. E. express delivery for an extra but reasonable fee.
I had some 20 deliveries with about 80 items shipped from GearBest and so far I didn't have to send anything back for a refund or exchange.
I do recommend GearBest as a reliable and trustworthy online store!

Gearbest is a company that always give great support to its buyers, when I did my first purchase is only testing but soon I saw that it was a company that trust, I always recommend, the products are very good.

Consiglio a tutti di acquistare su Gearbest perchè i prezzi sono bassissimi e la qualità alta, tutto ciò che ho ordinato mi è sempre arrivato e non pagando la spedizione, il pacco mi è arrivato in una ventina di giorni, se non si vuole aspettare si puo pagare qualche euro aggiuntivo per ridurre i tempi. Hanno di tutto, consigliato!

My experience with Gearbest so far is excellent. A Lot of products with low prices, quick shippment, fast delivery and great customer support. I have bought all kinds of products, from cellphone accesories to bike tools, tv boxes etc...
I highly recommend this shop.

I've bought on this store alot of different thing and i never had a problem, the items were perfect, just like i through, i found quality at the best price, another thing that i love about this shop is the express shipment, thats is fast (10 days to italy plus 1/2 days for dispatch), cheap, traceable and safe.
Their support is also great and fast, ready to help you with all your question.
So i recommend it to anyone that is looking for electronic and more item at the best price and with the best service.

Gearbest provide nice customer service and good prices for a many home-automation gadgets. Fast n free shipping is a very big deal for a Chinese store.

Been shopping on Gearbest for about 1 year, and I'm Fully satisfied.
All purchases are 100% Genuine, fast shipping with PostNL ( 3 weeks usually, 5 weeks max.)
NO Disputes at all during my 1 year experience.
Purchased small gadjets and accessories.

Gearbest Was a very pleasant surprise and a great site where you buy quality products at a great price. The relationship with the customer and are very very nice and friendly. I recommend everyone to shop on this site

I am a customer of the store for more than 2 years.
Always friendly support and answers to all my questions.Live Chat is open 24 hours a day.
Very diverse assortment, very competitive prices, a system of bonuses and discounts. Fast sending. Recommended shop!

Hey there I would like to share my Experience with Gearbest So Far. My latest order was an Orico 2.5 inch Hard Drive Enclosure order number the order was placed Dec 1, 2018 and I received it on 10th of Jan. The shipping was moderate fast because it was unregistered and the package was perfect packaged. I am buying from Gearbest for about 3 year now and I can confirm the shipping is fast and the customer support is excellent. If I have to give 10 out of 5 stars for something about Gearbest is the Customer Support, in any order I've made on other stores I never had such good Customer Support. One time on of my friends orders from Gearbest showed up and some of the products was faulty from the factory and when we contacted Gearbest support with evidence they returned his money in no time. And every time I contacted the Support team I have never had a question or problem not solved. And the 2nd best thing about Gearbest is that they have a point system that when you buy something it rewards you with points that you can use to save some money in your next order. So for the Customer Support, points system and a little bit about shipping times ( it can improve a little bit) I think Gearbest is the number 1 store to buy products from China!!!!