Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Gearbest has provided me an amazing shopping online experience. I have ordered over 50 different products and 0 complaints. You can get the best prices in the market. Gearbest has become to me a very useful tool. Very trustworthy website.
When shopping online, I'm always afraid something will go wrong. One time, I ordered a bunch of items and the SEUR company couldn't find my address (somehow) so they returned it. Gearbest provided me a refund and kept a very happy costumer
I always enjoy shopping with GearBest.com, the products are of a high quality and the parcel arrives on time and well packed. In addition there are plenty of convenient shipping options and a responsive customer service. I would recommend GearBest.com to anyone
All products is excellent conditions good quality and low prices, The customer services support is excellent and resolve all of issues
Bene anche se l'ordine va male
"Pacco disperso chissà dove, ma assistenza clienti ottima, risposte alle mie segnalazioni sempre tempestive e rimborso rapidissimo una volta verificato che il pacco non era più recuperabile.
Avevo assicurato la spedizione, per certe spese (nel mio caso un notebook) credo sia doveroso.
Ordine **************159 del 28/05/2019
Rimborso arrivato ad inizio agosto
Staserabrodino"
Donhap1234
Order No.: **************308
Date: 02/07/2019
The first time I purchased something from GearBest was so easy. I bought a watch.
The watch was delivered within the time promised and when I received my watch, I was so happy with it that I placed an order for another one :)
Já sou cliente da "Gearbest" há alguns anos. Envio rápido. Têm bons artigos à venda. Recomendo vivamente a qualquer comprador. Na "Gearbest" compra-se geralmente bons produtos a preços competitivos.
Hello! It's been over two years since I made my first order at the Gearbest.com store. After these years, I can only express positive reviews. Pleased with prices, a large number of stocks and sales. A big plus is the ability to use coupons and points.
The last order is a smartphone. It turned out to be 10 dollars cheaper than on other trading floors. Delivery is fast, everything came safe and sound!
I advise everyone!
Siempre han respondido en tiempo y forma, los productos son lo esperado y el tiempo de espera es el indicado. Todo correcto
I am kind of person that seldom writes reviews. All I can say that there were absolutely no issues with my previous orders.
All went well. I received the goods on time, the products were all intact, nothing damaged, even the packagings were all in good condition.
No complains whatsoever.
- welcome everybody.
- Gearbest is a global shopping site specializing in e-commerce.
- Contains different and quality products.
- Facilitates the shopping process.
- I bought several products from him:
* Original Xiaomi *******mAh Power Bank 2 Silicone Cover Case, Order No.: **************457
* Mini USB LED Light for Laptop Keyboard Power Bank Portable Night Light, Order No.: **************971
* MIXZA 2 in 1 OTG USB 2.0 to Micro-USB Converter, Order No.: **************321
- Offers attractive offers.
- And thanks to everyone.
I am very pleased to share my gearbest experience. I have been buying gerabest products for over 2 years. When the shipment is delayed or does not arrive on time to my address, I could always call customer support and they always helped me with information about my shipment, really great people work in customer service. For every product you want to buy you have to go through all the details about it and you can also ask for gearbest before ordering. I can only say the best things about Gearbest and of course I recommend Gearbest as a great seller.
Dragancee
Very good and reliable online shop. Quality products on good price and fast delivery. You can find anything you want.
I bought a Kiss-Kiss-Moka thermo mug in this store. The store sent quickly, I am satisfied with the goods, thank you.
Wenn man einmal ein problem mit einer bestellung hat, kann man einfach eine nachricht an den support schicken. Nach 1-2 tagen erhält man eine antwort und es wird bestmöglich versucht, eine einfache lösung zu finden. Dabei kann entweder das geld erstattet werden oder man bekommt eine neue sendung zugeschickt. Bisher hatte ich noch keine enttäuschung und meine anliegen wurden sehr kulant geklärt! Vielen dank!
Order No. **************516
Beautiful experience and easy way to buy a lot of little things and also the perfect price
Thank you gearbest
It's the most affordable, interesting and innovative shopping experience I had so far. Great website, nice optimized mobile app, fast shipping and great policy refund. I trust Gearbest!
Good prices with top brands.
Especialy email only and flash sales promotions special prices.
Usualy takes 2 or 3 weeks from placing the order to my home.
Last order placed: 27/06/2019 took less then 2 weeks to arrive.
Shipment by priority line is very fast and avoids costumes.
I'm from Australia - I found the service to be great. All products were packaged extremely well and were well protected for shipping to Australia. I have been so pleased that I have purchased more products for GearBest. I have had orders sent by priority line. Delivery was excellent. As for the products themselves. The phone (purchased Redmi Note 7) is great and works very well here in Australia (Australian cell network). All other products that I purchased in the same order are of good quality. I will be shopping here first. Delivery is great, service is great, prices are awesome!
Years ago, I found Gearbest and since then my shopping experience completely changed for better, because I spent less money to get the things I need and also can have many of the recently realeased things with affordable prices, wich makes Gearbest my favourite choice to buy, not only for me but for my family and friends as well.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members