Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I've bought phone cubot x18 plus from gearbest. Great phone - colorful screen, bright, very good camera on daylight, nice blue color, decent battery life. Phone software is very well optimized.
Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site. Very good. Excellent site. Top site.
Welcome everybody.
Gearbest is the first website you bought from.
*the products are of a high quality.
*respect time of shipping.
*good service 24/24.
*best prices in the market
*I have received most products on time.
I am happy with the items and deals I got from the Company. Anytime there is a problem with an item or order the customer service are always ready to sort it out within 24 hours.
I recommend Gearbest to anyone.
Хороший сервис, когда были проблемы всегда отвечали. Очень быстрая доставка, относительно других магазинов! Очень доволен магазином, рекомендую! Пользуюсь достаточное время
Welcome guys
Now you can talk about shopping online
Explicitly top in dealing
Very good prices
Temptations throughout the week
Wonderful support and understanding
Thanks GearBest
You have facilitated us the way
Everything perfect... perfect shipping, items as described and excellent assistance. The prices are also excellent. Recommended!
Sinceramente desde que empecé a comprar en línea, jamás he tenido problemas con la tienda, todo muy correcto, y cuando han sucedido inconvenientes, o dudas más que todo, de manera muy amable me explican paso a paso cada detalle de la compra y sobre el estado de los productos, no tengo quejas, sin más se las recomiendo al 100%
Just the job! Nothing but smooth shopping experience so far. Items are as described, arrive on time, without any trouble, and come at bargain prices. Frequent price drop deals. User-friendly web interface and great product variety. Prompt and professional customer support responses. Will definitely use GB again!
Customer from 2016
-Nice site and app!
-Support many lenguage
-The site offer many product
-There are price to anyone
-Detailed description of items (even video sometime)
-Many offers
Cons
-Sometime is hard to find a generic product
-Rarely orders may be late (in period with high traffic)
Not else
About the shipment service usually the time is well extimated in the product page. The product arrive well crated with a good protection.
The warranty go from 1year to 2 year. And support will help you for any problem
About support you can contact them with ticket, sometime I needed their help for pack lost, and reply is really fast (in 24hr). In this kind of case them will offer you a total refund or to retry the shipment.
Alway got satisfied from support and nowdays you can contact them via chat to get a even faster help.
Je suis un fidèle client client de Gearbest depuis plusieurs années et recommande chaleureusement cette boutique. Les produits correspondent tout à fait à ce qui est indiqué, les délais de livraison sont plus que corrects, et la possibilité de régler par Paypal apporte une réelle sécurité à l'acheteur. Pour ma part, je continuerai d'acheter sur Gearbest.
Je recommande totalement.
I enjoy every order I made with gearbest all this year I have never had problem with them. And when ever I have they resolved it
I buy in Gearbest since 2016 and they always solve my doubts and attend my tickets in a cordial way, the shipping times are correct and the products in good condition, I recommend them
I speak Spanish and English and when I requested information about my orders they always answered me in a timely manner, giving me solutions, no matter what language I used in the ticket they answered me and solved my doubts, in the same way if the shipment was delayed they sent me messages explaining the reason and give me discount points for my next purchase.
I have been buying on gearbest since 2016 and until now they are the store that provided me the best experience, I had doubts and some fear of buying online at the beginning, but now I know that they are a trustworthy store and that's why I continued there
"Gearbest sells good wuality products in really good value. No problems with warranty as after-sales always alsnwers in 24 hrs. The offer very often promotions and discounts which make it one of the best sites to buy online. The have basicly everything, fro mclothes to electronics. They have never dissapointed me. Easy and safe forms of payment.
Gearbest makes shopping easy. I mostly shop there for electronics and electronic related things and I've never been disappointed in any of my purchases. From phones to quality keyboards and mousepads, I haven't found a better site for it. The shipping is always fast and almost always avoids customs, which very few other sites provide.
Gearbest is the best! I'm from Brazil and I buy all my eletronic things on Gearbest. It's super fast to delivery!
Never had any issues with orders from gearbest, everything delivered on time and in perfect condition.
I always use Gearbest to buy all kinds of electronics such as LED strips, mini computers, SD-cards and never had any problems. All products came quickly (I live in EU) and very well packed. Thank you Gearbest.
I am happy with the items and deals I got from the Company. Anytime there is a problem with an item or order the customer service are always ready to sort it out within 24 hours.
I recommend Gearbest to anyone.
Order No.: **************431
Order No.: **************927
Date of Orders: 03/07/2019
Nickname: Kevin Monteza
Rate: Five Stars
I've bought a lot of stuff from Gearbest, so i can assure that there you'll find the best quality for a great price. You can find any gadget you imagine there. I found products for my pets, for my garden, even health products. If you see something in the Gearbest' page, you can feel completely sure it will be the best option you can find in all internet.
I recently received my xioami phone and its accessories, and again, all products are amazing and once again i'm more than satisfied.
In conclusion, do not doubt it, just buy everything you want without in Gearbest, the best marketplace on internet.
GearBest works very good, the website is easy to use and quite easy to find what you are looking for. The shipping price is good and all package I have recieved has been very well packed.
The service is great also, very fast and kind.
I recommend Gearbest to everyone, top Prices, top Service!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members