GearbestReviews 10,706

To my misfortune, I bought a Drone H501S at GearBest, and the only reason I did not cancel it was because I bought several Drone accessories.

But then the biggest mistake of my life began! I bought it on September 28, and Gearbest NEVER shipped my product. They say "In 2 weeks", when they spend 2 weeks, they say the same thing for weeks!

As you can see the prints below:
imgur.com/a/2TIuw

I bought the product on September 28, the expectation was for September, then October, then November, now December 26!.

You know what's going to happen? December 26 will arrive and they will say that the expectation is for JANUARY!.

And I already informed 10x in the chat I DO NOT WANT REFUND,
I WANT YOU TO SEND MY PRODUCT!

And another, some attendants do not seem able to read. I say "DRONE H501S NOT SENT", then they respond, "Mr. Blabla, I inform you that the SQ11 camera has already been sent". They give one of misunderstanding! That is total neglect.

Best store to buy online. Many choices for all types of tastes and budgets. Fast deliveries to Portugal, no problem with customs or with orders. Cost of shipping very reduced or even inexistent most of the time what neither in national stores happens, which makes even more appealing the purchase on the site. I've made several orders for all kinds of products and I've always been satisfied. Have fun buying at Gearbest, there is always something new and appealing to buy: D

SAME REVIEW AS THE REST. PAID FOR ITEM ON 10/17. REQUESTED DELIVERY THRU USPS. PER THEIR WEBSITE NOT SHIPPED UNTIL 10/19 (2-DAYS) & HAS BEEN IN THE SAME LOCATION IN NJ SINCE 10/20/17, BUT FOR SOME REASON AMERICAN LINES HAS MY SHIPMENT & IT HAS NOT MOVED.
GOT LAME EXCUSE FROM THE SUPPORT CENTER. DON'T HAVE A # TO COMMUNICATE WITH THEM.
WAS GIVING THIS COMPANY A CHANCE.
CANCELLING THIS ORDER FOR NON-RECEIPT WITHIN THE BUSINESS 5 DAYS; NOT SHIPPED THRU THE CORRECT CHANNEL AS REQUESTED (USPS) & NO UPDATE. ESPECIALLY SINCE SEEING THE REVIEWS FROM THE 24TH & 25TH.
I ORDER OFFLINE ALL THE TIME & THIS IS THE FIRST TIME WITH THESE ISSUES.

I liked working with GearBest. Pleased with prices and service. The dispatch was fast, the goods were quickly delivered to their destination. The quality and originality of the goods are 100%. This is a godsend for me!

I purchased a phone on Gearbest as it was slightly cheaper than amazon. The website and purchasing process was very clean, and I was informed I would wait 5-8 days for delivery. This was a little long, as I had no phone at the time, but I thought the wait would be fine.

Two weeks went by and still no phone. After two and a half, I contacted their support center. Various back and forth and eventually it turns out that my product hadn't yet even left the WAREHOUSE! Over a month later before my phone finally arrived.

Phone worked fine initially, but stopped working about 2 months in (just a few weeks after their 45-day money back guarantee). They had a free repair/replacement warranty offered on their website, which they then proceeded to tell me that THEY WOULD NOT HONOUR because their technicians 'didn't know how to repair' my phone, and were too cheap to swing for a replacement. Instead they offered me 25$ which would get me what--barely a new case forget about a working phone?

It gets even better! The Lenovo P2 they sent me can't actually be repaired by anyone in the UK anyway because unlike the one I would have bought from amazon, theirs is full of!@#% chinese components!

Worst experience ever. Out 200£ with absolutely nothing to show for it. Buy from amazon, folks.

I bought a Xiaomi Mijia 0.5mm Sign Pen, I am satisfied with the order.
The pen is original and of excellent quality. The item was delivered within 30 days.
Is one of my favorite Chinese sites because you can do real business because it offers various ways to discount products.

I am from Brazil and with the high import taxes practiced here, websites like gearbest.com are the best option for us to be able to buy quality electronics for a fair price. I already received my second order on the site and I intend to buy more. The great amount of product information and the reviews of the users themselves, gave me total confidence in buying, knowing exactly how the product would be before I received it

Gearbest is great online shop. Prices are low and there is always some promotion. Even if you have some problem with ordered product, their customer service is fast on answering and solving the problem.
I recommend buying on Gearbest.

I spotted Gearbest for the first time around the end of August. I'm a big fan of Xiaomi products.
Since Xiaomi doesn't sell their products in Europe I need to buy it from Chinese websites.

I ordered over +10 times at Gearbest in the passed two months and must say I'm really impressed!

There are many payment options. PayPal is the one I always use when ordering something that comes from elsewhere (outside the Netherlands).

It is possible to pay with IDEAL (Dutch online payment method) for those who don't have a PayPal account. That shows Gearbest does it's best to make it more suitable for Dutch customers (Everyone knows how to pay with IDEAL)

Orders come in very fast! Latest order came in within 12 days!

What impressed me the most is that they have a Dutch costumer service on Facebook.

I recommend this website to anyone that wants an easy and safe online shopping experience!

I love this store, especcialy for electronic goods. I'm using it for a year and no any problem. Good service, nice prices and good shipment - dat is pros of gearbest

Always great. Their prices are great and their customer service is amazing. They're quick to respond and very eager to help. I've never had a problem with Gearbest and look forward to purchasing from them again.

It is extremely rare that a product sold by Gearbest does not me expectations, but when it does happen, they are very quick to fix the problem. I think they have the best customer service that I've personally communicated with. A++

I have never encountered a problem while shoping on GearBest. Excelent product descripiton, shipment times and product quality. Also thei custommer service is the best!