GearbestReviews 10,706

En general tuve un buen servicio y no puedo quejarme en nada, buenos precios y envios rapidos a mi país, el unico pero es el embalaje que no es tan bueno, ya que empaques con cajas llegan algo maltratadas.

I would like to share my experience using Gearbest.
I have completed already two orders on Gearbest, in both of them I have received all my items faster than I expected and very well packaged.
(Feb 17,2017 Order number: W**************)
I do recommend Gearbest to anyone that wants to shop online through great customer service and being offered an impressive variety of products.
Overall I rate Gearbest as 5/5 and I strongly think that it is the best internet shopping website!

I have made 13 orders in the last 4 months in Gearbest, mainly Xiaomi products (cellphones, bags, powebank, mouse, etc) and based in my experience I recomend this shop, proces are very competitive, there are daily available coupons so you can easy find really bargains. Sometimes you have to be patient, some of my items took two months to arrive to Spain, but I think it is not Gearbest´s fault, since Gearbest sends quite quick. I only had one issue with an item that has never arrived, Gearbest resent the item again with no further cost, so I am really happy with the support service. You can pay with Paypal without associated cost so you have further protection in your purchase. Until now I have not problems with the products quality.

All goods purchased by me on the gearbest were original, of good quality and at a bargain price.
Delivery of purchases was carried out on time, the goods were well packaged.
I recommend this store to people who value their time and money.

I made a mistake to order from gearbest.com and I want to share my bad experience with them, which made me to lose money. I made an order (WP**************) on 17th of august. Gearbest.com shipped the item on 22 of august 2017. As I did not receive it after waiting deadline, I contacted support center. They prolonged delivery deadline to 22/10/2017. As there was no news about my order I have contacted the local postal office responsible for processing international parcels, as advised by support center. The local postal office communicated that they do not have any parcel registered on my name. In the same time I searched on track & trace services for my order (RS*******NL) and the response was that my order entered the destination country on 05.09.2017. I contacted again gearbest, and this time they claimed that will start a claim for the package with the carrier and the carrier would trace my package from their end. Gearbest replayed after 10 working days that After reviewing your order in detail, we have found that you haven't purchased any insurance during the check-out. Please understand that in such case we can only compensate you partially and the shipping company is actually responsible for this loss which is beyond our control.
In order to submit a complaint to local post service I requested the name of the company which was given the shipment, the shipment number and the view of the shipping company, regarding my order (In what circumstances and where the item was lost?)
Gearbest replayed that in this case, I should consider partial refund.

Update: I was contacted (17.11.2017) by support center via e-mail. I will get a full refund after all. I expect it to materialize.

I have been purchasing from GearBest since Nov 2016 and my experience has been great. At first, I was a little sceptical since most items I was looking to buy were shipping from China but after my first order arrived in 15 days and I didn't have to pay any customs or shipping TAX I was extremely happy that I ended up with a bargain. I'm not sure what kind of shipping method they used but if it keeps customs and TAX away, I'm happy lol:)

I have also contacted customer support for pre-sales, general questions and they have always replied back to me within 24 hours, which is great and gives you that piece of mind if something was to go wrong they are there to respond to you.

Since my first successful, seamless order, I have ordered many more items without any issues. My experience has been really good so I felt I have given it enough time to pass my judgement to write an honest review of my experience. I hope I can help UK buyers and buyers from other countries to take that step I did to enjoy excellent products at amazing prices.

I have bought Xiaomi Redmi Note 4. Great phone for a very low cost. Good performance, great quality - it makes me very satisfied customer. (order number WW**************)

If I want to buy some cool gadgets for a low price with free shipping to my country - gearbest is the first place I check! I have allready bought here many gadgets like knifes, lights, phone, drones and many many more and there was no problem with shipment. Sometimes You just need to be patient :)

I bought several electronics in the site and all with great price and quality, I recommend to everyone with certainty the best store to buy. I made my last purchase on 07/11, where I got a super cell phone for a great price.

Product have a premium build and solid. The batter life was so good and it would charge fast too, thanks to the built in fast charge technology and USB type C that came with the phone.

The customer service was top notch too, they were readily available to answer all questions I have and they even gave me a fast refund for an item they didn't ship. Kudos to the team.

I have purchased quite a few items lately from GearBest. All of them are working great, except for on Xiaomi camera. I have experienced difficulties to maintain a solid connection to the camera, which made it kinda useless. I tried to contact GearBest and I received a response in two days. I was told to send some screenshots for them to diagnostic the problem. After another day I received another response from GearBest and they offered me three options to resolve this problem: 1. Receive a store credit and around $6 worth of points; 2. Full refund; 3. Resend the goods. I didn't expect a such prompt and supreme service from a website that overseas! I choosed the option one as I will definitely shop with them again!

I am satisfied with buying on gearbest - mostly Xiaomi products, gadgets and small electronics. Delivery time was acceptable - mostly 2-3 weeks (to Poland). The quality of the products is high and as described. Recently bought Xiaomi Smart Mi Air Purifier (Order number: W**************) - works perfectly.

I have already tried many different shops like Gearbest but found out that Gearbest is one of the best. There are many reasons why, the prices are great, shipping time as well with several options how to ship the product to the destination. One of my latest orders was a Xiaomi Mijia IR sensor / light (WW**************). Product came very quickly, without damage, working as expected... just good experience!

IMHO Gearbest is one of the best chinese shops. I've made a lot of orders there and received all the item in good condition. The shop ships orders comparatively fast. Usuallly in 1-2 days. In overall I can recommend it.