GearbestReviews 10,706

I discovered GearBest about 9 months ago and since then I have placed at least 30 orders and this is my personal experience so far: Fast shipping (10-12 days on average) and well packaged, if they say a product is original, then it is (I haven't had an authenticity check fail on me once).
I love their wide selection of products at very good prices. When you have a question the customer service is quick to respond. I honestly cannot think of any issues with GearBest, it is by far my favorite webshop and I have no problem recommending it to my friends and other people.

Gearbest is a great partner in doing shopping. I bought there many of my electronic stuff and all of them come to me in perfect condition. Shipping time was maximum 20 days.

I live in Poland and almost all of items on Gearbest are cheaper than in my local shops.

Totally recommend!

Já comprei muitos produtos na loja Gearbest.com e nunca tive problemas, demora um pouco a chegarem, mas é garantido, atendimento rápido e seguro.
Vou continuar a ser cliente, os produtos têm preços muito acessíveis e garantia.
Excelente

Great variety of products, great prices, fast delivery. I live in Poland, I made several purchases and I didn't have any problems. Customer service working great. I really recommend this shop.
Order No.: W**************
Order date: Oct 07,2017

The best online store from China. Already 3 months I order the goods and everyone is happy. Now I use the phone with gearbest and everyone is happy. And as often I order Xiaomi products at very competitive prices. I recommend to all!

Excellent shop.
I came across the Gearbest site looking through the Internet in search of various useful and necessary things from China. It turned out in the Gearbest store to do it very conveniently, since all the goods are in one place and are sent by the same package. When shopping, I really liked that every time the goods were delivered in the shortest possible time, and each invoice contains a bill of lading.
Separately, I want to note the price policy, it is very loyal and flexible. Especially pleasing is the set of discounts and low prices for quick purchases.
All these moments only spur interest and desire to continue to buy in Gerabest.

I love to buy here, because it's very cheap and there are a lot of products available.
Sometimes I even buy thing that I really don't need.

I found Gearbest a few years ago looking for some nice gadgets on a good price. Many merchants from entirely world basically imports goods from China then resell them on a high price. They offer local guarantees anyway but buying gadgets on small prices like Gearbest does it's not a big thing. I highly recommend Gearbest because of their good prices (anyway, not the smallest on the chinese market) but because their quality products and reward purchase points. Basically it's easy to buy some cheap products, make some reward points then buy an expensive one using reward points. I buy from them many products, cheap one but also expensive ones (the last buyied is an Umidigi S2 phone). The only problem like any store from China is long waiting delivery (about 1 month) but reported to low prices it's not a big deal.

One of the worst online shopping experience. Not sure if their customer service is so bad or due to my ticket was assigned to a particular support officer. The officer always try to avoid responsibilities and not helpful in answering my question, I had bought expedite shipping on 01 Nov and till now it has not arrived.

At first the officer stated I needed to wait patiently as not it was untraceable from DHL website when it shown in Gearbest website as shipped out, it only became traceable a week upon the status.

However unfortunately after two weeks++ of long waiting it was detained at the custom.

Hence I found out the detained reason from DHL and decided to check with the customer service officer again, through the ticket, the officer stated that the delivery address is un-deliverable. The truth is, the address was used in many online shopping occasions and successfully received through DHL, the real reason is the custom status, however apparently the officer didn't bother to find out and stated that the insurance I purchased did not include address mistake clause, which really pissed me off.

Strongly not recommend gearbest to all, frankly speaking... first time experience with gearbest, the last one too..