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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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The best online shop. Bought many items there and they was delivered fast and they were not damaged. Many items in shop, all good quality. I think it is the best site to buy online.
Gearbestten cok memnunum butun yurt disi alisverisimi cok uygun fiyata buradan yapabiliyorum harikasiniz
Amazing website, i love it so much, the products are satisfying, and the service is so good! Plus the support service is really nice too, cause of the fast reply.
I, as a tech enthusiast, met GearBest and soon I was surprised by the quantity and quality of the objects available in the store. Through it, I bought products like the Smart Watch Xiomi Mi Band 2, excellent product quality and price offered by the store. The whole process happened with great ease and agility, besides the incredible support that the store offers.
For these and other reasons, I advise GearBest to any buyer who wishes to purchase a product from outside the country.
Gerçekten harika bir alışveriş sitesi. Vazgeçilmezim oldu. Gerek destek masası gerek kargo hızı gerekse de ürün fiyatları harika. Teşekkür ederim gearbest.
HI,
I have always liked to value every penny I have, and I have always opted for quality products, so I found the gearbest store that helped me a lot in that sense... I bought a few small things, right, it's a website, everyone says it's safe and reliable, you do not trust completely until your order arrives... But I bought it and really my order arrived! And it was very satisfying for me to know that I could make other purchases and know that they would come to me. The delay is minimal, even with the postal service of my country. Other than that, there is nothing to complain about. Thanks
Excellent shop. I like to buy inexpensive goods on it. A lot of shares. A lot of goods are cheaper than 1 dollar. Delivery of goods is very fast.
I am very pleased with what came to me from the store. All working and quality.
I shopped in various categories. I can say that I shop at the best prices on the market, electronics, home, garden, kitchen, toys, smart devices, etc. I am satisfied
Especially with frequent periodic discounts, you get really advantageous prices. The products I ordered usually arrive early. They were good packaged quality products. If you have a problem with incoming products, GearBest customer service is helping you. In one order the product was not what I wanted. I was satisfied with the after-sales service of the Gearbest. Thank you so much. :) Gearbest is definitely a place I can recommend
Gearbest daha ne olsun fiyat uygun kalite iyi müşteri memnuniyeti ön planda
From the beginning of the year already made 12 orders in this store and in all cases remained completely satisfied with his work. Excellent choice of goods! The lowest prices! Free shipping! What else is needed? You can always find gifts for friends and relatives. I wish the team of Gearbest success in work and prosperity!
I am a new user in Gearbest and i really like. Very fast shipping and excellent packaging. I would definitely recommend
Let me just say that GearBest is awsome. I love the prices and the customer support. They have a good points system, so you can save even more on your future orders. You can get a lot of stuff on GearBest that is not available on other sites. Honestly you can`t go wrong when ordering from them.
Todos los productos que he pedido han llegado bien y los envíos son rápidos. Algo que me gustaría destacar es el servicio a cliente ya que son muy eficientes, contestan rápido y resuelven las preguntas que se les hace.
My experience on Gearbest has been very very good! They are a great online store, they are fast and have a good customer service.
The most important thing is that you can pay with PayPal.
Wide catalog of products, easy to understand website, very competitive prices, guarantee on payment, shipping without customs... what else can you ask for?
I'm using Gearbest as my main China electronics online store. I usually hunt for "flash sale" items. Their prices are pretty good and discounts are sometimes really big. Also their customer service is great if you need it compared to some other online stores alike.
Gearbest is god website, have best produts beste low price, transport is fast, good job gearbest
Is the best web site all
World
I have always been happy with the product quality and customer service from Gearbest. If you choose priority or express shipping it is super fast. Always you will get the genuine products in great condition. Highly recommended.
My order was delivered very fast. Everything was allright. The support staff answered all my questions about the product. I would definitely recommend this shop to anyone who expects high standard of service.
I Pre orderd my item, it was on presale it shipped on the exact date they said it would, and quick shipping time! Homestly im very happy with my item, the only problem i have is the battery does mot last long: ( but futher om it is value for momey! Couldn't be more happy, and i will honestly recommend this site to anyone!
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.

