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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

Slovenia
1 review
0 helpful votes
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Best online shop!
December 16, 2017

The best online shop. Bought many items there and they was delivered fast and they were not damaged. Many items in shop, all good quality. I think it is the best site to buy online.

Date of experience: December 15, 2017
Turkiye
1 review
0 helpful votes
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Thank you gearbest
December 16, 2017

Gearbestten cok memnunum butun yurt disi alisverisimi cok uygun fiyata buradan yapabiliyorum harikasiniz

Date of experience: December 15, 2017
Morocco
1 review
0 helpful votes
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Amazing website!
December 16, 2017

Amazing website, i love it so much, the products are satisfying, and the service is so good! Plus the support service is really nice too, cause of the fast reply.

Date of experience: December 15, 2017
Brazil
1 review
0 helpful votes
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I, as a tech enthusiast, met GearBest and soon I was surprised by the quantity and quality of the objects available in the store. Through it, I bought products like the Smart Watch Xiomi Mi Band 2, excellent product quality and price offered by the store. The whole process happened with great ease and agility, besides the incredible support that the store offers.

For these and other reasons, I advise GearBest to any buyer who wishes to purchase a product from outside the country.

Date of experience: December 15, 2017
Turkiye
1 review
0 helpful votes
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Harika
December 16, 2017

Gerçekten harika bir alışveriş sitesi. Vazgeçilmezim oldu. Gerek destek masası gerek kargo hızı gerekse de ürün fiyatları harika. Teşekkür ederim gearbest.

Date of experience: December 15, 2017
Portugal
1 review
0 helpful votes
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5 star on-line store
December 15, 2017

HI,
I have always liked to value every penny I have, and I have always opted for quality products, so I found the gearbest store that helped me a lot in that sense... I bought a few small things, right, it's a website, everyone says it's safe and reliable, you do not trust completely until your order arrives... But I bought it and really my order arrived! And it was very satisfying for me to know that I could make other purchases and know that they would come to me. The delay is minimal, even with the postal service of my country. Other than that, there is nothing to complain about. Thanks

Date of experience: December 15, 2017
Ukraine
2 reviews
0 helpful votes
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Good Shop
December 15, 2017

Excellent shop. I like to buy inexpensive goods on it. A lot of shares. A lot of goods are cheaper than 1 dollar. Delivery of goods is very fast.
I am very pleased with what came to me from the store. All working and quality.

Date of experience: December 15, 2017
Turkiye
1 review
0 helpful votes
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I shopped in various categories. I can say that I shop at the best prices on the market, electronics, home, garden, kitchen, toys, smart devices, etc. I am satisfied
Especially with frequent periodic discounts, you get really advantageous prices. The products I ordered usually arrive early. They were good packaged quality products. If you have a problem with incoming products, GearBest customer service is helping you. In one order the product was not what I wanted. I was satisfied with the after-sales service of the Gearbest. Thank you so much. :) Gearbest is definitely a place I can recommend

Gearbest daha ne olsun fiyat uygun kalite iyi müşteri memnuniyeti ön planda

Date of experience: December 15, 2017
RU
1 review
0 helpful votes
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From the beginning of the year already made 12 orders in this store and in all cases remained completely satisfied with his work. Excellent choice of goods! The lowest prices! Free shipping! What else is needed? You can always find gifts for friends and relatives. I wish the team of Gearbest success in work and prosperity!

Date of experience: December 15, 2017
Turkiye
1 review
0 helpful votes
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Fast and Reliable Shopping
December 15, 2017

I am a new user in Gearbest and i really like. Very fast shipping and excellent packaging. I would definitely recommend

Date of experience: December 15, 2017
Lithuania
1 review
0 helpful votes
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Excellent
December 15, 2017

Let me just say that GearBest is awsome. I love the prices and the customer support. They have a good points system, so you can save even more on your future orders. You can get a lot of stuff on GearBest that is not available on other sites. Honestly you can`t go wrong when ordering from them.

Date of experience: December 15, 2017
Mexico
1 review
0 helpful votes
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Tienda de confianza
December 15, 2017

Todos los productos que he pedido han llegado bien y los envíos son rápidos. Algo que me gustaría destacar es el servicio a cliente ya que son muy eficientes, contestan rápido y resuelven las preguntas que se les hace.

Date of experience: December 15, 2017
Italy
1 review
0 helpful votes
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Great experience on Gearbest
December 15, 2017

My experience on Gearbest has been very very good! They are a great online store, they are fast and have a good customer service.
The most important thing is that you can pay with PayPal.

Date of experience: December 15, 2017
Spain
1 review
0 helpful votes
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Prices without competition
December 15, 2017

Wide catalog of products, easy to understand website, very competitive prices, guarantee on payment, shipping without customs... what else can you ask for?

Date of experience: December 15, 2017
Romania
1 review
0 helpful votes
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Good online experience
December 15, 2017

I'm using Gearbest as my main China electronics online store. I usually hunt for "flash sale" items. Their prices are pretty good and discounts are sometimes really big. Also their customer service is great if you need it compared to some other online stores alike.

Date of experience: December 14, 2017
Portugal
1 review
0 helpful votes
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Gearbest like
December 15, 2017

Gearbest is god website, have best produts beste low price, transport is fast, good job gearbest
Is the best web site all
World

Date of experience: December 14, 2017
Australia
1 review
0 helpful votes
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Fantastic online store
December 15, 2017

I have always been happy with the product quality and customer service from Gearbest. If you choose priority or express shipping it is super fast. Always you will get the genuine products in great condition. Highly recommended.

Date of experience: December 14, 2017
Mexico
1 review
0 helpful votes
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Excellent
December 15, 2017

Shipping is quickly, packing is excellent, items of high quality, price is very good. Gearbest is the best shopping site. All items are high quality

Date of experience: December 14, 2017
Poland
1 review
0 helpful votes
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Great online shop!
December 15, 2017

My order was delivered very fast. Everything was allright. The support staff answered all my questions about the product. I would definitely recommend this shop to anyone who expects high standard of service.

Date of experience: December 14, 2017
South Africa
1 review
0 helpful votes
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Blackview s8
December 15, 2017

I Pre orderd my item, it was on presale it shipped on the exact date they said it would, and quick shipping time! Homestly im very happy with my item, the only problem i have is the battery does mot last long: ( but futher om it is value for momey! Couldn't be more happy, and i will honestly recommend this site to anyone!

Date of experience: December 14, 2017

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom