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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,482
value
3,458
shipping
3,490
returns
2,584
quality
3,437

We monitor reviews for authenticity

RU
1 review
1 helpful vote
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Very good online store
December 23, 2017

I really liked this store, I ordered a DVR there. He came on time, support answers any questions.
Every day there are sales and discounts.
I will order more and recommend to friends

Date of experience: December 23, 2017
Spain
1 review
0 helpful votes
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The shipping is very fast and they take care of you a lot, if you have any problem they solve it very fast

Date of experience: December 23, 2017
South Africa
1 review
0 helpful votes
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Purchasing My new phone
December 23, 2017

I purchased a phone from Gearbest, The service was excellent, the waiting time is short, within 7 days I had my order, and the item arrived in excellent condition, I will definitely purchase from Gearbest again.

Date of experience: December 22, 2017
Mexico
1 review
0 helpful votes
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Primera vez comprando un smartphone por Internet y me decidí por Gearbest, y no me decepcionó, respondieron a mis dudas y mí smartphone "Xiaomi Mi A1" llegó en excelente estado, seguiré comprando más cosas con ellos en un futuro, 100% recomendable.

Date of experience: December 22, 2017
Portugal
1 review
0 helpful votes
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Awesome
December 23, 2017

Very happy with the website choosed to get my geek stuff. Very secure customer support is efective, is actually quick shipping considering it comes all the way from china.
I recommend it 100 percent

Date of experience: December 22, 2017
Singapore
1 review
0 helpful votes
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отличный магазин
December 23, 2017

Очень хороший магазин. Часто проводят распродажи и делают скидки на интересные товары. Быстрая доставка в Украину Новой почтой. Служба поддержки работает оперативно. Рекомендую этот магазин.

Date of experience: December 22, 2017
Poland
1 review
0 helpful votes
Follow Wojciech B.
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Excellent shopping with gearbest
December 23, 2017

I bought there wireless earphones. They were cheap and are made perfectly. Works really good. I recommend gearbest.

Date of experience: December 22, 2017
Croatia
1 review
0 helpful votes
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GearBEST!
December 23, 2017

Best online shop for gadgets, mobile phones, electronic etc.
All services are in pro level. Technical support are one of the best!
Superb prices, promo sales, PayPal paying...

Date of experience: December 22, 2017
Canada
1 review
0 helpful votes
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Great Company!
December 23, 2017

Gearbest is a great company to get products from! The prices are the best around and shipping is very fast. I have bought many items from Gearbest in the past 2 years and I am extremely happy with everything. I will continue to buy more from them.

Date of experience: December 22, 2017
Colombia
1 review
0 helpful votes
Follow Joan F.
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I already have more than 1 year of knowing the online gearbest store and at the beginning I had many doubts, when I made my first purchase, everything changed. Now I am a loyal customer and I want to recommend it to everyone. You get all kinds of products, especially technology. I live in Colombia, and the orders arrive by free mail in a period of 20 to 30 days. It is understandable considering that you pay little for products of very good quality. I have made more than 10 orders in gearbest and I have never had problems with any product that does not reach me. I will continue with them and continue to reconmendand them. Now they have added payments through the PSE platform, this will make my purchases from Colombia bigger, thanks!

Date of experience: December 22, 2017
Ukraine
1 review
0 helpful votes
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Магазин рекомендую! Отличная потдержка, ценовая политика, быстрая доставка до двери! Заказывал блютуз наушники Bluedio H+ Wireless Bluetooth Headset with Mic - BLACK. Упакованы хорошо. Все работает. Качество звука хорошее. С телефоном коннектится без проблем и спец ПО. Приехало за 2 недели

Date of experience: December 22, 2017
Brazil
1 review
0 helpful votes
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Gearbest is the best.
December 23, 2017

For me, the gearbest is the best Chinese online store there is, recently competed a tablet, which I am using now, and bought it very cheap, order number is: W**************. My nickname is Matheus. Wel, I bought the gearbest a few months ago and I do not regret any purchase made. I'll buy more at gearbest.

Date of experience: December 22, 2017
Portugal
1 review
0 helpful votes
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Very nice products with very competitive prices. The shipping time is not always the best, depends on the period of the year

Date of experience: December 22, 2017
Morocco
1 review
0 helpful votes
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Gearbest
December 23, 2017

Its been a really good experience to buy from the Web even though it is a little bit risky, however with Gear Best i get accustomed to buy with full confidence and with no stresse at all because i follow my order every time i make one
And im very satisfied with your service

I'll be more pleased if you send me another links to share with you in order to get 300 point GrearBest
Look forward to hear from you ASAP.

Date of experience: December 22, 2017
Brazil
1 review
0 helpful votes
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Great shop online, vry fast shipping and great support, awesome!
Very great itens for home and eletronics, very good service!

Date of experience: December 22, 2017
Ukraine
1 review
0 helpful votes
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Wonderful store
December 22, 2017

I bought some electronics (computer mouse, bluetooth adapter and usb-hub).
1. The parcel with the goods came quickly in the stated terms.
2. The quality of the product corresponds to the description and photos on the site.
3. The product without damage, works well.
4. It is nice to use the accumulated bonuses to reduce the cost of the purchase.
I advise everyone to this store. Enjoy your shopping!

Date of experience: December 22, 2017
Canada
1 review
0 helpful votes
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Good
December 22, 2017

Gearbest has good prices and fast shipping. Do not expected to be as fast, especially for chineneese warehouses.

Date of experience: December 21, 2017
Brazil
1 review
0 helpful votes
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Boa loja
December 22, 2017

A loja é muito boa, extremamente confiável, o único ponto negativo é a atualização de estoques que não é preciso.

Date of experience: December 21, 2017
Morocco
2 reviews
1 helpful vote
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Experience with gearBest
December 22, 2017

J'aime bien ce site d'achat en ligne, la rapidité de livraison vraiment ma choque par rapport a d'autre sites je parle a la livraison gratuit et les produit conforme à la description, pour les prix sont toujours très attractifs et surtout avec les coupons. Finalement le Site est sérieux et Je recommande vivement ce site.

Date of experience: December 21, 2017
Brazil
1 review
0 helpful votes
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Para o público brasileiro que sobre com os preços abusivos principalmente de produtos de tecnologia, a GEARBEST é uma opção confiável e com uma gama de produtos bem ampla. Só a necessidade de se atentar para os prazos de entrega que são longos em virtude de problemas de entrega com os CORREIOS.

Date of experience: December 21, 2017

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom