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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,482
value
3,458
shipping
3,490
returns
2,584
quality
3,437

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Best!
January 8, 2018

This is the first time I ordered something on Gearbest and it is the best place to order anything online internationally.

Date of experience: January 6, 2018
Brazil
1 review
0 helpful votes
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Smartwhatch
January 8, 2018

I'II will never stop buying at this great store, for the delivery service and for the good promotion and price, Congratulations gearbest.

Date of experience: January 6, 2018
Brazil
1 review
0 helpful votes
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Without a doubt one of the best online stores worldwide, I loved the prices, security and great service. And what sets it apart from any website is accepting cards of almost all kinds. Finally great store, great service I have nothing to complain about.

Date of experience: January 6, 2018
Poland
1 review
0 helpful votes
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Quick and free delivery, great support, very good quality.
I love it.
My order: W**************
I bought it on promotions, which are very many in this store.
Local warehauses are also a very good proposition for people who are in a hurry.
5/5 stars I strongly recommend i

Date of experience: January 6, 2018
Turkiye
1 review
0 helpful votes
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I bought a action camera (Furibee H9R)
%50 discounted this really good
Cargo came fast
I put the camera on the helmet and use it without problems
I advise

Date of experience: January 6, 2018
Brazil
1 review
0 helpful votes
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Otima loja
January 8, 2018

Todos os meus pedidos que fiz ate hoje chegaram todos sem nenhum problema, todos em ordem, e enviados dentro do prazo.
Otima loja pra quem procura compras pela internet;

Date of experience: January 6, 2018
Brazil
1 review
0 helpful votes
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Excellent Store
January 8, 2018

The gearbest offers from simple to more electronic products of great quality, I have already acquired several products for personal use, resale and even smartphone and I have no complaints to make, the prices are excellent and the service is very satisfactory, besides the quality of the products. Great store

Date of experience: January 6, 2018
Turkiye
1 review
0 helpful votes
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Perfect Satisfaction
January 8, 2018

Excellent customer satisfaction, fast shipping and reliable shopping site.
Disposable fiyata sells high quality products. I have been very satisfied with all of the many purchases I made through gearless. I have been very successful in cargoing and fast delivery.
They bring technological tools and equipments to consumers with very reasonable prices. The latest smart wristband cord I bought was of high quality, stainless steel. It had a very nice black color. It had an adjustable length cord. It fit comfortably in the MI band 2. It could be easily removed and attached. Thanks to its smooth structure, my knee easily seated and looked very useful.

Date of experience: January 6, 2018
RU
1 review
0 helpful votes
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Awesome cheap backpack
January 8, 2018

I bought very hardcreated urban backpack. Price chep. Recommend! Delivery about 34 days. Package is strongly equiped.

Date of experience: January 6, 2018
Brazil
1 review
0 helpful votes
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Gearbest Melhor Loja
January 8, 2018

Melhor Loja para comprar. Recebi rápido meus pacotes super recomendo. Produtos de ótima qualidade recomendo

Date of experience: January 6, 2018
RU
1 review
0 helpful votes
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My experience with gearbest is positive. I ordered Xiaomi Redmi Note 4 (second time) in this shop and completly satisfied with its service. I never had any complaints about the quality of the goods received. My purchases were shipped in 1-2 days after payment. Fast delivery (3 weeks to my post office). You can get a 30 percent discount using points, as result, a had lowerest price in comparison with all other resellers. My recommendations!

Date of experience: January 6, 2018
Poland
1 review
0 helpful votes
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Great online shop
January 6, 2018

Gearbest is one of the best online shop. Already bought several products and everything went excellent, especially the care they have for the customers. Support is very kind and helpful.

Date of experience: January 6, 2018
RU
1 review
0 helpful votes
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GearBest
January 6, 2018

Очень часто покупаю в интернет-магазине Gearbest. Очень доволен ассортиментом товаров. Покупаю как мелкие бытовые товары, так и электронику, и детские товары и игрушки и много прочего. Так же приятны частые акции, скидки. Отправка и доставка быстрая, не получил еще ни одного поврежденного товара. Служба поддержки реагирует оперативно. Буду продолжать покупать в этом магазине, что и всем рекомендую.

Date of experience: January 6, 2018
Germany
1 review
0 helpful votes
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The goods and the delivery time are good. The prices are excellent, which is why I often order from gearbest. The customer service is always ready to help and usually answers very quickly. I can recommend gearbest with best conscience.

Date of experience: January 6, 2018
Ukraine
1 review
0 helpful votes
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Got my order faster than from most aliexpress shops (total time spent 25 days is really fast delivery to Ukraine). Really faster because most orders I used to get from aliexpress in 30-40 days. Also very satisfied with discount system of gearbest, you can cut the price by several dollars and it motivates to buy again and again:)
Really good website for phones and home electronics.
Highly recommended!

Date of experience: January 6, 2018
Turkiye
1 review
0 helpful votes
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Nice gearbest
January 6, 2018

I am very pleased with everything from gearless to ten very good quality products are also very good quality I would recommend both cargo very fast usually coupons have the inidirms my rating 5 stars

Date of experience: January 6, 2018
Poland
1 review
0 helpful votes
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Great shop
January 6, 2018

I recommend this store because it has very low prices, the products are of high quality.
The parcel runs quickly and without any problems
The best store!
Dec 02,2017 05:16:20 AMOrder number: W**************
Kornel Respander

Date of experience: January 6, 2018
Romania
1 review
0 helpful votes
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Great shop
January 6, 2018

I was heaving a great experience with Gearbest/ Shipping was fast and the communication with customer service was fast and solve my problems.

Date of experience: January 6, 2018
Poland
1 review
0 helpful votes
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Great online shop
January 6, 2018

No problem with my orders on Gearbest. Good and cool stuffs, good prices, I'm fully satisfied! Paypal is ok, customer service is friendly. Nothing bad to say, I recommend!

Date of experience: January 6, 2018
Italy
1 review
0 helpful votes
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Trusted!
January 6, 2018

In my country a xiaomi phone cost 259, thanks to Gearbest I spent only 140. I have to say that I am very happy about this! But I have bought a lot of other thing on this shop.

I compared it (prices, support and quality products) with the others and I think that it is one of the best shop,

Date of experience: January 6, 2018

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom