Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Very fast at handling the packages, never had an issue with them, very helpful customer services. Overall service is quality and good.
Gearbest en iyisi cok ucuz hızlı ve güvenilir. Destek ekibi cok ilgili hemen cevap veriyorlar. Herkeze tavsiye ederim.
5 stars. I bought many things from GB store.
Delivery was fast and cheap.
Thanks to Gearbest, i will buy more.
A GREAT DEAL, I LOVED IT'S ALL I NEED, I WILL BUY AGAIN, THE SITE IS VERY FAST AND ALL GEARBEST PRODUCTS ARE OF GOOD QUALITY, I LOVED THE BRACELET.
Bought a cell phone, they did no ship it and now wont return my money. Takes forever to answer andall they answer is crap that has nothing to do with what i asked!
NEVER AGAIN!
Very happy with all my items, fast delivery and good products, good customer service as well! I will definately be going back for more.
Gayet guzel site eminkli indirimvar maillere zamaninda cevap 5yıldız hak ediyor hizli kargolama bol cesit ve daha neler neler
I order from them less than a year but many. Sometimes there are problems with delivery time, but is offset by the low price) if you have strong nerves and have some free time, enjoy the low prices))
Sempre faço compras la e sempre fui muito bem atendido, recomendo a todos, pois o site tem otimos preços, uma boa politica de proteção e responde sempre aos tickets abertos
Hello everyone!, today i want to share with you my shopping experience with GearBest, i just started shopping in GearBest i have placed 1 order until now, this order arrived to my house in approximately 41 days which is good because i paid nothing for the shipping and they give me a tracking number, i had a problem with the instruction that came in with the universal TV remote controller included in this order, the instruction were not clear at all, but as soon as i contacted the customer service they responded less than 24 hours but i was already figured out how to use the remote, i used a lot of shopping websites in the last few years and GearBest is one of my favorite, i really recommend this website, the products where good quality and in good condition as you will see in the pictures below.
I bought from gearbest.com Xiaomi Amazfit Pace and it's been great idea.
I'm in deep shock about low price that I had to pay for this great gadget. Fast delivery and excellent support.
I can recommend this store to everyone
This was the most advantageous purchase and good quality as it is as if they had paid for me as they are beneficial and excellent products.
All itens bought arrived well and in perfect conditions! Fast deliveries, excellent costumer service ans excellent prices,
Gearbest is the best online store that you can find all around the world.
The best prices.
The best support center.
The fastest shippings.
And more other things that make Gearbest THE BEST!
I buy from Gearbest for years, I never had a problem with them.
The prices of the products are good, the quality too.
10/10
Bu site gerçekten muhteşem bir site, Alışveriş yapmaktan keyif alır hale geldim. Bu siteden alışveriş yapmak güvenli. Müşteri hizmetleri gayet ilgili.
I like shopping around the world wide web. I discovered Gearbest because i like flashlight particulary and overal shopping in general. I have alot of convenience with there custumor care service. I like there friendlyness wenn i have a question or a problem. Problems were always solved! For me there is no other then Gearbest, the best out there!
Gearbest is the best online store until now for many reasons: First of all, the prices are low compared to other Chinese online store. Secondly the products match is good, finally the support team is so kind and they respond very quickly
Order shipped very fast, received before the deadline.
Original product, without defects, sealed packaging.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear DiogoLoureno,
Thank you for your comment.
Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.
All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.
We have already arranged full refund for your order.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
We look forward to hearing from you soon,
Best regards,
Gearbest Customer Service Center