Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Gearbest offers great products with very attractive prices. I did several orders with them. All were shipped very fast and i was very satisfied with the value i got for the money. Very recommended and trusted.
Sou brasileiro. Compro na Gearbest desde 2015! Todas as vezes que precisei do Serviço de Atendimento ao Cliente fui bem recebido e consegui resolver meus problemas. Seu sistema de recebimento de pontos por analises de produtos é muito útil. Além de fomentar com que seus clientes postem analises, fotos e videos contribuindo para uma escolha certa ao se comprar, ele ainda te da pontos para diminuir no valor das compras. Eu recomendo!
In gearbest I found great products with low cost for my pc gamer, the product is good quality, the time to shipping is fast, and the experience en android app is very easy touse
I have ordered several products on Gerabest. So far I was always satisfied and if there were any problems, they could be solved quickly with the help of the excellent support.
Shipping is reliable and fast. Support is always quick to reach and quickly finds good and satisfactory solutions.
I buy electronics since 2015 in Gearbest. I love the product, the prices are
Affordable and there are a lot of offers.
Delivery is ok and also return policy is ok.
I bought a birthday present at Gearbest, it was a pleasant experience.
I bought a robot vacum cleaner and I find it very usefull and a very good product. The shipping is fast and the packaging is very good. The costumer service is every time polite, fast and very carefull about the costumer needs. The prices are good and every week there are several offerts.
I am very happy obout this website and I will buy again their articles.
Online shopping at gearbest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
Recomendo muito o site. Bons preços, boa assistência ao consumidor. **************921
21/08/2019
R$ 20,29
The best shopping website i ever tried, fast delivery responsive support and good variety of products
Order: **************682
Order time: 24/11/2018 11:20:23
Gearbest.com is an amazing seller - good prices, great promotions, fantastic customer service, reliable and fast delivery, mostly no additional customs and tax charges.
The ordered device fully meets the expectations.
Atendimento e logística ótimos.
Respondem rápido no SAC
I bought a good Nitecore flashlight and an original charger. The speed of order processing is, as always, the best. I received the order very quickly, everything is securely packaged and works perfectly.
One of the recent orders in this store broke the record for the speed of free delivery from China - 9 days (order 19060300954904420407). I urgently bought trekking poles. The best price was in the garbest. After 2 weeks, I already used them - аully satisfied with the quality and service.
Product is beautiful design good working from me I give 5 Stars and fast shipping thank you so much fast shop
I bought a phone, a tablet and other kind of item from this site. They have a very good price and offers.
The delivery of the items is a bit longer, it depends from the distance from your country.
I am in love with gear best. Great afforadable prices great service and fast shipping. Looking to do alot more buisness with them. Products are amazing
Order No: **************959
The Posture corrector belt was received quickly (3 weeks) and I found it to be well packaged in wrapping foam.
The belt has additional straps for strength and pressure in the under chest segment that help keep the belly from bulging.
Also, there are magnets to help the circulation in the spine.
I recommend this product.
My ordered items were sent back by the local Post, I've contacted the customer support to re-send the them. The issue has been resolved very fast and flawless. Thanks Gearbest.
"Utilizzo GearBest da parecchi anni e non ho mai avuto problemi, ogni mio acquisto è sempre arrivato a destinazione e in perfette condizioni.
Il servizio clienti di GearBest è anch'esso molto efficiente e disponibile in caso ce ne fosse bisogno.
Recentemente ho acquistato su GearBest due Power Bank marchiati Redmi da *******mAh; articoli arrivati nei tempi prestabiliti e imballati alla perfezione.
Quindi per chi fosse indeciso se acquistare o no su GearBest, io lo consiglio in quanto l'ho trovato molto affidabile."
I've bought many things on this site including my Oneplus 6. Everything came in time, great prices also! The costumer service is fast and they answer to every question to help you.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members