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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

India
1 review
2 helpful votes
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GearBest is the best - W*******557305
January 11, 2018

Original Xiaomi Mi WiFi Router 3G - This is the best purchase i have made and the deal was too good to be ignored. I got this for 26.99$ during the new year sale.
The shipping team did a great job. They delivered the package well before time.

They have a lot of products of great quality, the shipping was really fast and cheap. I'm so happy with this page cause you can find anything you want for less price. :)

Date of experience: January 11, 2018
Poland
1 review
0 helpful votes
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Shopping at Gearbest.com
January 11, 2018

Shopping at Gearbest.com is very convenient.
There is no problem finding the right product.
The site is very readable. The prices are very attractive.

Date of experience: January 10, 2018
RU
1 review
0 helpful votes
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Good store
January 11, 2018

I purchased the Tanix TX3 mini TV box. Fast delivery and excellent quality. No problem.
Ordered on 11/30/2017 received on 27.12.2017 by mail of Estonia. He liked boxing. It works well. New firmware are coming out. There is already a firmware with two OSes (android and libreelec.). You can also download the alexelec assembly from the sd card. Of course the stars from the sky do not have enough boxing, but it's much more convenient to watch movies through it than to connect the laptop to the TV. Its function performs completely. Interface in android in 720? Movies like in 1080. The 42 TV FHD is normal. It is not heated.

Date of experience: January 10, 2018
Poland
1 review
0 helpful votes
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The best store
January 11, 2018

I bought a few things on the gearbox recently, the Xiaomi lamp. The shipment was very fast, the goods arrived in 5 days from the warehouse in the EU. I'm very happy. As for now, all purchases were successful. I really recommend.

Date of experience: January 10, 2018
Poland
1 review
0 helpful votes
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Very good store
January 11, 2018

Gearbest is a great shopping place.
The products are cheap, good quality and the delivery time is quite short, considering that the goods go through half the world. Now there is also the possibility of delivery from a warehouse from Europe.
I recommend it.

Date of experience: January 10, 2018
Italy
1 review
0 helpful votes
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Product and service
January 11, 2018

Sito affidabile e serio, ricco di tanti gadget e oggetti utili e innovativi, prezzi imbattibili e spedizioni celeri tranne nei periodi festivi (ma ritardi tempestivamente comunicati);)
Consiglio sinceramente l'acquisto con la spedizione italy express, quando possibile, non si pagano le spese doganali che altrimenti sopra i 20 euro in italia pesano molto.
Ringrazio Gearbest per il lavoro che ogni giorno svolge e per i momenti di felicita' che mi ha regalato.

Date of experience: January 10, 2018
Ukraine
1 review
0 helpful votes
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I like this store
January 11, 2018

Ordered there smart watch and was very satisfied with processing speed, delivery time and communication with the store
I recommend it to everyone

Date of experience: January 10, 2018
Turkiye
1 review
0 helpful votes
Follow Bayram S.
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Gearbest firmasından wifi router 2 aldım oldukça uygun fiyata geldi. Sorunsuz hızlı teslimat. Teşekkürler Gearbest

Date of experience: January 10, 2018
Turkiye
2 reviews
0 helpful votes
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En İyisi, Rakipsiz
January 11, 2018

Uygun fiyat, Hızlı kargo, Geniş ürün yelpazesi, global hizmet, satış sonrası destek. AAA+++ Best Shopping.

Date of experience: January 10, 2018
Mexico
1 review
0 helpful votes
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Tv box review
January 11, 2018

Compre un tv box de buena calidad en gearbest, a mi parecer la mejor tienda online,
Muy buenos precios y compras seguras y faciles

Date of experience: January 10, 2018
Ukraine
1 review
0 helpful votes
Follow Katerina B.
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I lived in Montenegro 3 years and every deal was successful. Now I live in Ukraine and all the time make order just on gearbest because it more faster then another, and more better quality in products

Date of experience: January 10, 2018
RU
1 review
1 helpful vote
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Exellent
January 11, 2018

A great online store. Very good support, all issues are solved quickly. Good selection of goods at great prices, great choice. I am pleased with it!

Date of experience: January 10, 2018
Brazil
1 review
0 helpful votes
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Mi mix
January 11, 2018

Comprei este celular e ele é otimo, a loja o embalou muito bem, o envio foi rapido e chegou em otimo estado.

Date of experience: January 10, 2018
Peru
1 review
0 helpful votes
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Súper precio especial
January 11, 2018

La atención del pedido es súper buena y las ofertas flash también. En este caso fue mucho mejor porque se usó un cupón de descuento especial!

Date of experience: January 10, 2018
Brazil
1 review
0 helpful votes
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GEARBEST
January 11, 2018

Faz alguns meses que adquiro produtos por Gearbest e estou totalmente satisfeito. Os produtos chegam com uma qualidade esperada e sou plenamente atendido pela equipe de funcionários que me ajudam a esclarecer qualquer duvidas que surja.

Date of experience: January 10, 2018
Romania
1 review
1 helpful vote
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I ordered these great products on november 27th and I got them in less than a month.
I have no complains about this site yet.
Great people and amazing community!

Date of experience: January 10, 2018
Poland
1 review
0 helpful votes
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Good shopping
January 11, 2018

Good stuff for reasonable prices, fast shipping (about 2-3 weeks), good communication. Would buy something again. Recommend

Date of experience: January 10, 2018
Washington
1 review
0 helpful votes
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One of the best chinese shops
January 11, 2018

I ordered a few products from there. Even it was in New Years time products delivered in a reasonable time. Packaging was good and product quality was surprisingly great. I am really happy with Gearbest and planning to shop from there more in future.

Date of experience: January 10, 2018
Canada
1 review
0 helpful votes
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Excellent selection
January 11, 2018

What I like about Gearbest and what distinguishes it from 'megasites' like eBay or Aliexpress is fine selection of products. Not only there are less products (complete garbage is filtered out), there is also only one seller for each.
I had some shipping issues with them prior, but all were swiftly solved by their customer support.

Date of experience: January 10, 2018
Bulgaria
1 review
0 helpful votes
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So far all great
January 11, 2018

I have about six orders from this site and all came in the given period, the price was better than other sites I usually use for small gadgets. There are many little drones at great prices and there are spare parts for them as well. The shipping options depend on the item you are buying, for instance when I bought a table there was DHL as an option but on my other orders it was missing so I used Belgium post. Delivery for all items was in 2-3 weeks when it usually takes a month or more from other sellers.

Date of experience: January 10, 2018

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom