Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I was indicated by my brother on this site, and I bought a beautiful drone from Xiaomi, and I had no problem, a store that takes all your doubts in the online chat, I recommend to everyone for this fantastic company.
In spite of the fact that I am a beginner there, I have a dozen nice deals in Gearbest already. Their coupons and the points help to cut their price down dramatically! My recent purchase is Xiaomi Mi Band 2 fitness tracker with its total price less than USD20. I am deeply satisfied.
Very good store, I bought many times and always comply with the shipments, if you have a problem always respond to the tickets and try to give solution
I have discovered this site for almost a year, and since then I started buying stuffs. All the products were bought at a good price compared to other websites.
Pros:
-nice portal (very friendly).
-quick delivery.
-good packing.
-fast response from Gearbest support team.
-secure payment.
Cons:
-none
Yea i had some issues with some products but it was not their fault (they are just intermediaries). Problems have been solved with help from Gearbest support team.
In two words, nice experience.
Shop Gearbest.com is a very good place to shop. The platform is transparent, easy to use, payment without any problems. The products are very good quality at a low price! Service responds to questions very quickly. In the store I found many products at promotional prices, that's why I recommend this shop very much.
Делал заказы различной ценовой категории от коврика для мышки до ноутбука Xiaomi Mi notebook Pro. И все товары получил. Можно выбрать различные способы доставки - очень нравится, что для товаров можно выбрать бесплатную доставку без отслеживания - это очень удобно для дешевых товаров.
На Gearbest сделал множество заказов - брал телефоны Xiaomi Redmi Note 4, ZTE Axon 7, покупал также SSD диск. Но самая крутая моя покупка это ноутбук Xiaomi Mi Notebook Pro 15,6". Данный ноутбук брал по очень вкусной скидке. Это была запредельная скидка. Ноутбук отправили через 1,5 дня после оплаты, доставили курьерской компанией SPSR. Упакован был иделаьно. Пользуюсь ноутбуком уже больше месяца - никаких притенций к данному товару вообще нет.
Это же касается и телефонов - все идеально - все телефоны оригинальные!
Еще нравится в этом магазине то, что с каждой покупки начисляются points, с помощью которых можно оплатить до 30% последующих покупок. Это очень круто!
Всем советую магазин Gearbest!
Друзья посоветовали мне этот магазин. он оказался отличным. цены дешевле чем в остальных. качество товара отличное. доставка быстрая. одни положительные эмоции. всем советую. для покупки любого товара это лучший магазин
Started not long ago buying from Gearbest, all in all they have very good prices and good costumer care. It seems some shipping issues if happenning may be solved after sales
Amazing Website. Quality products in amazing priuces. Delivery was fast and well packaged. Will use it again.
Gearbest offers the best prices and ease to buy. It has an excellent variety of products and its various forms of import help freight. Without a doubt, the best.
I'm really happy to make orders here (on GearBest) because it's one shop with great customer support, supporting PayPal, lots of delivery options.
Very fast shipping, and excelent quality product. They answer my question very fast too, i recomend, and i will buy more times here for sure.
The products in this site are a really good quality ones and at amazing prices. Furthermore, its customer service is really helpful.
The best foreign website to buy what you need! Perfect, thank you so much! A great help service and big promotional discount!
I ordered Xiaomi Redmi Note 7 from Gearbest this summer at a very good price. There was no better offer in any store. The phone came quickly, it was well packaged, there were no damages or problems. In general, Gearbest often offers electronics at very good prices.
I order here more than a year. I regret that I did not know about this store before. Often faced with problems that the store successfully solved. Their main advantage is that they do not deceive the client. If the goods are available, then it is poisoned almost immediately. Do not wait for a couple of weeks at other trading floors. Support answers quickly. I am pleased with the store. From the last orders I ordered ip camera Escam g02. Excellent camera, I use it as a video nanny.
This is a really good website to buy especially tech gadgets from smartphone to other stuff! The customer service is really helpful and the prices are at their best! The only cons is that sometimes shipping times are a little bit long if you choose to receive your order with simple registered airmail, but if you pick expedited shipping (for a few euros more) it will arrive very quickly! I am really happy about their products!
For example i Bought a pair of Xiaomi Triple driver earphones saving a lot of money confrontating the price with other ecommerce stores and i am really satisfied about them: The product quality, the assembly, the materials are premium quality. They have a great sound and they comes with a lot of accessories: various size silicone ear adapters, a nice carrying case and a carrying pouch!
Hello.
I recommend Gearbest, the products exactly as in descriptions, fast shipment, seriousness. I did not have any problems placing my orders.
I am very pleased with Gearbest and will always order from them.
As compared to other sites, Gearbest is the most serious.
GearBest attaches importance to customer satisfaction.If the customer encounters a problem, this problem is not genuine. Problem bearer companies.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members