Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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They have a pretty good customer service and make sure you are taken care of for any inquiry you have. Fast shipping and good quality items.
My experience was very great. Gearbest is simply the Best. This is my third purchase... This time I buyed a Xiaomi Mi5S Plus...
Date shipping: 17th November 2017, package delivered after 20 days!
Order number: W**************
The smarthpone is the best buy in my Life...
If you buy from gerbest, you will have to have a little patience, but in the end everything will come to your home, and it will be perfect!
Everything works fine, even return of goods is ok at list for low price like headphones for me. But some products could be cheaper also shipping costs could be reduced especialy when i order more stuf at ones
My package took so long to get to Thailand. I contacted the customer service, they checked it for me and I got it a few days later. And they sent me another parcel for free, I got the 2nd package for free!
Gearbest is my number 1 choice of site when I want to buy stuff from China. They have a huge variety of products and you get charged a single shipping fee no matter the warehouse. Delivery to my country with registered mail takes 3 weeks. The customer support replies promptly.
I bought many things on gearbest and great value for consumer grade electronics everything i have bought there is of great quality and standards
All the items come in time, The customer service is great and fast response, and all the case close with clients happey
Ótima compra, recomendo a todos usuários da Gear Best, foi fácil a forma de pagamento e o envio foi muito rápido, chegou tudo ok com meu mini drone H8.
Infelizmente os correios do Brasil, não são dos melhores, mais podem confiar por que a loja é nota 10! Já estou realizando novas compras.
I am from India and I like GearBest very much as it delivers the product super-fast to my place. The products in GearBest are genuine and in low price.
Very ease to pay as well.
Thank you GearBest, keep up the good work :)
I recently bought an otg adapter from the gearbest store, which I needed to work with a pendrive. The adapter arrived quite quickly, sent quickly. I am very pleased with the store's service. Many more orders are coming to me :-) I recommend this shop to everyone!
I bought Xiaomi Desk Lamp and other smaller things. Everything came fast and with no dagames. It is worth to check their products due to low prices especially on sales!
I buy from them for a few years now, every time I was content with the service and the quality of the products. If something went wrong, a product was DOA or some other issues their support team will respond quickly and try to solve the problem even by refunding the value by the method you desire. I will surely buy again from them.
The prices are very competitive, and with the flash sales they sometimes get ridiculously low! The communication is excellent, as is the customer service - all my questions were always answered promptly and satisfactorily. I never had any trouble with shipping. Some orders did take longer than others to reach me, but in the end I always received all of my parcels. What I like the most about shopping at Gearbest, however, is the fact they provide genuine, high-quality products, that are true to their description.
I strongly recommend Gearbest to all those looking for a trouble-free, satisfactory shopping experience."
I love gearbest online shop. I bought a few things on the gearbest recently, the Original Xiaomi Metal Style Mouse Pad. The shipment was very fast, the goods arrived in 20 days from the warehouse in the EU. I'm very happy. As for now, all purchases were successful. I really recommend
Ho fatto parecchi acquisti su questo sito e sono pronto a dare 100/100!
Prodotti a prezzi bassissimi, sconti frequenti e su ogni genere di merce, staff sempre disponibile a rispondere velocemente ad ogni genere di domanda! Sono davvero soddisfatto del loro lavoro che non penso acquisterò da altri siti simili! Soddisfatto al 100%
Very pleased with my experience from gearbest
Site full of all kinds of products
Good and fast information
Good prices
Products were of high quality, delivery time was really good and customer service was impressive.
I strongly recommend everyone to buy products in Gearbest.
Dziękuję firmie GearBest.com
Hello i wanna write this review because i really like this website, it been 2 years and me using this website and not gonna be the last, because i found gearbest the good perfect store, for the products you can find anything you want with good price i rate it with 5 stars, easy to use the application phone and web, he has excellent customer service and quickly you can refunds your order or control it any time you want, and easy to pay, and always have promotions, i really have good good experience with this website, for my last words; gearbest is the best of the best
In Gearbest bought a phone - Xiaomi Redmi 4X.
The order came very quickly.
The phone was well packed.
The order fully corresponds to the description.
I am pleased with the service in this store.
I advise everyone to make purchases in Gearbest.
La experiencia de compra ha sido demasiada buena, estoy encantado con la facilidad con la que se puede comprar y la basta selección de productos.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members