GearbestReviews 10,706

I make 90% of purchases on this site, all the best and relevant offers on it, support at the level always meet misunderstandings has not arisen yet never, the parcels are sent on time, marriage has never been, I recommend to my friends only this store!
For example, making an order number W************** Remained satisfied as an elephant)

En mi opinión la mejor página de productos electrónicos que hay, llevo aproximadamente 2 años comprando en ella y hasta ahora no he tenido ninguno problema, la calidad de servicio a sido excelente y los envios han sido rápidos y a tiempo. En alguna ocasión alguno de los artículos que he adquirido han resultado defectuosos pero ellos se han hecho responsable y me han resuelto mi problema.
Super recomendada y confiable, de las mejores que he probado.

Ordered two computers and a backpack from gearbest. There is a long shipping timeline for all the products. (Which is fine as they say that). One computer and the backpack arrived fine. The second computer was determined to be undeliverable by Canada Post. No attempt to help on their part when I informed them of this issue. Refused to do anything until the final arrival date was past. The computer was shipped back to them before then.

Then offered me a refund or to re-send it if I paid for shipping. After I asked how much shipping was they then responded that the product was sold out so really only the refund was an option minus what was charged to them because the package got sent back and they got charged the shipping. They finally agreed to only take half of the shipping. So I'm out $100 for a product that I never even had the chance to receive. (More if you include having to now order the computer from elsewhere after the holiday sales have already past).

Two stars because the products that did arrive are working fine so far.

** EDIT after reply from GearBest **
They have refunded me the remaining shipping. The fact they have taken the initiative and respond to reviews is a good sign. Because of this I have updated the review to three stars. Ideally this would have been the first resolution.

I have made several orders with GB. All arrived within the due delivery time according shipment method (some time i choose fast shipping, some time slow without tracking, depending value of the order).

Quality of items are very goods, all electronics are original.
The good things of gearbest is that there is a lot of customer product picture and comment that really help to understand and see the product if we have some question or need more detail than the commercial description.

Support center respond very fast when asking for unavailable item re-supply.

Gearbest website is awesome,
I shop this site regularly, and it's always surprising me with it's high quality products in affordable price.

Bought myself smartwatch, electric shaver, multi tool, earbuds and accessorize - and that only in the last two months.

Fast delivery, good support for the products and great selection.

Bought the bug2w drone from their website. Opened the item and try, the drone has GPS and will be lock-in-place when hovering, but with flaws designs of the drone, it keeps going up, down and sideways. Contact the customer's service and provide the video clips to prove it, but all they do are denied and pointing the finger back at you and play the blaming game and say everybody fault but never their fault. Be careful and think twice before placing the order with them. If anything happens to your item and your money become a paperweight. Stay away from this company.

ı think gearbest shopping is very usefull for me because gearebest is so fast, quality and cheap shopiing site ı gets other sites but gearbest is best thanks ı taked watch, led lamps and ı will buy bluetooth earphones similar to my country is very cheap and about not few is lot a lot about 20 dollars my firends using the site and ı will work in the gearbest and ıwill open the youtube channel about gearbest actually gearbest ı think best shopping site for me thanks for gearbest everything and real ı am so objective ı am not a robot thanks for everything gearbest so good for me thanks gearbest

I like the prices and quality of stuff from Gearbest.
Only thing I don't like it's robotic and slow support.
Otherwise, they manage to resolve problems every time.

L. E.: I might consider changing rating after last interaction with support. They responded very fast at an RMA and offers me good convenient solutions, which I think other sellers don't even think about. Definitely a good experience.