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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Gearbest good site nice and cheap please add italy express for shipping tablet phone and more please
Very efficient store very fast shipping excellent support I'm going to buy a lot more from this shop
I definitely love gearbest! I bought smartwatch on their flash sale two times cheaper than on other sites at the time. Very good and honest online store. Recommend it to everyone!
I bought many products from Gearbest, mainly Xioami products for home security. I could track my ordrers with the the provided tracking numbers and wait for them to be delivered. Once a package was lost during delivery and I contacted the service client that responded quicky and resloved my issue. Products are amazing and I found most of them to be the most affordable I could find on the web. I would recommand Gearbest to anyone.
Первый раз заказывал на этом сайте! Боялся. Но все пришло! Телефон просто супер! Прошивка глобальная MIUI 9. Рекомендую к покупке! Качество сборки на высоте! Телефон удобный! Камера хороша для своей ценовой категории! Прошивка отличая! Минусов не обнаружил (пока)
В общем, магазином доволен на все 100%. Доставка относительно быстрая, трек отслеживался
Order: W**************
Date: Nov 09,2017
GB was really great. My first attempt to buy a projector was a little rough because the shipping method was unvailable but GB talked to me and suggested a new one. After some days, the projector arrived and until today i'm enjoying the experience :)
The customer's support is so helpful on resolving any issue you have.
For this particular order, I chose wrong address and they changed it without any issues for me.
ürünleri kaliteli
Hızlı problem çözme para güvence altında
çok uygun fiyat
Gearbest hızlı ve sağlam güvenli alışveriş
A box tx3 é muito boa, roda tudo sem travar (youtube, kodi, google chrome).
- designer bonito
- 2g de ram e 16g de rom
- tem gente que fala que o controle é ruim eu não achei
- e por fim a gearbest é uma loja muito confiavel, ja é a minha 6ª compra nela recomendo.
I heard gearbest from my friend. I like prices and free fast and registered shipping. I think gearbest will be the best e-shopping site.
Products always original brand
Nothing fake
Quality
And affordable
No need to think
Shop now
The prices are very expensive in my country
I am shopping for this reason
My country xiaomi headphones $ 45
GearBest $ 20
Now you think?
100% profit
I've been using gearbest for a while now and i love it!
The products match the description and the costumer service is aces!
The shipping methods help us track the orders and the shipping times are usually respected...
The store app works well!
The payment via PayPal gives us security to buy in case our order gets lost
Will continue to use it everytime!
I started shopping at the GearBest website in 2015. At that time I did not make big purchases, I immediately buy goods on this site for $ 100. I like the speed of delivery. I like the support service. I like the product that is posted on the site. GearBest attracts with its discounts and coupons. I regularly use coupons. I'm also attracted by bonuses for writing reviews about the purchased product. Definitely I will recommend to all of you and friends!
Hello! I want to tell you about the interesting store of Gerabest. This is a very good online store with good technical support. Recently, I ordered xiaomi mi band 2, but the bracelet came with a defect. The store offered me a full refund, I agreed. Money returned quickly and gave points, which can be exchanged for a discount! Shop recommend
Very Good Site, Very good price, fast shipping, I would recommend it to everyone, products are of good quality, customer service is interested if problem
GearBest is the best website to buy from the internet at all, Offering excellent products at the best and cheapest prices Such as smartphones, electronic panels, televisions, tv box... etc, When I bought from this site for the first time I liked a lot. Ok, let's move to my recent order, it's very cool, Best lamp, best quality, best colors (red, green, blue), and best design, I am very satisfied with this product, I have tried it and liked it very much especially the movement of the manipulation of the lights.
Thank you very much GearBest!
O tablet é como descrito. Muito rápido e de excelente qualidade. Podem comprar sem medo. O som é ótimo, muito rápiido, a marca é muito conceituada e a gearbest respondeu todas as minhas perguntas e resolve os problemas muito rápido. Excelente
In August 2018 it will be a year since I am GearBest user. I've made there 12 different orders, each item arrived to me on appointed time, without any damages and disappointing surprises. One is able to use PayPal when paying for GearBest order. I would like to say that I am impressed by quality of service and logistics provided by GearBest. I would also like to recommend GearBest to anyone who didn't use it.
öncelikle çok ama çok güvenilir bir site sorunsuz alışveriş için teşekkürler gear best
Uygun fiyatlı ve bol çeşitli ürünler
GearBest is a reliable and honest company. I have not had any trouble with her since we've been working together. I recommend it to everyone
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.

