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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

Turkiye
1 review
1 helpful vote
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Herşey iyi
January 23, 2018

Sitenin ürünleri ve gönderim sürecinden şuana kadar memnunum. Ancak daha hızlı gönderi yapsalar çok daha iyi olabilir

Date of experience: January 22, 2018
India
1 review
0 helpful votes
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I discovered this online gadget store for about an year ago.
It sells at competitive prices and offers discounts with many delivery options to my country.
My first purchase was "Zomei Q666 Tripod Camera Support" camera tripod for my DSLR order number "W**************" nick name "Sanjay". It was sent on priority shipping with less than a month. Properly packed and shipped on time. I became a fan of their service and bought many more items from this site. Check out their flash sale and Gadget sale for good deals. Highly recommend this site.

Date of experience: January 22, 2018
Mexico
1 review
0 helpful votes
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Excellent
January 23, 2018

It's been years since I started to buy in gearbest, all the experience has been delightful I can say it's one of my favorite places to buy technology gadgets since the quality of the products until the customer service has been the best

Date of experience: January 22, 2018
Mexico
1 review
0 helpful votes
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Great Service
January 23, 2018

I recommend the website, good experience and will continue to buy on gearbest.
Ordered a few things, the packages came good and fast. Nothing wrong, is a good website to buy your stuffs.

Date of experience: January 22, 2018
Slovakia
1 review
0 helpful votes
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The best
January 23, 2018

My experiences with gearbest are very good. Support is very helpful, they have a lot of goods for people and also for good prices and last one is shipping time that is very fast.

Date of experience: January 22, 2018
Brazil
1 review
0 helpful votes
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Great webstore
January 23, 2018

I have a great relationship with Gearbest. All the questions and problems I had were solved. They work hard to provide a great service for their clients. I am aa very satisfied costumer and I totally recommend.

Date of experience: January 22, 2018
Italy
1 review
0 helpful votes
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Very nice e-commerce
January 23, 2018

I have bought many items of gearbest and i am happy of all of them. I wanted to share my experience with other users because i received every time my items on time and the prices are actually very good respect to other sites.

Date of experience: January 22, 2018
Turkiye
1 review
0 helpful votes
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GearBest Mükemmel
January 23, 2018

GearBest çin üzerinden alışveriş için mükemmel bir site. Kesinlikle orjinal ürünler hızlı sevkiyat var. Kesinlikle Tavsiye ederim.

Date of experience: January 22, 2018
Turkiye
1 review
0 helpful votes
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Gearbest gördüğüm en iyi web sitesi nedeni aldığım ürünlerin hepsi ucuz ve çok kaliteli bu nedenle herkese tavsiye ediyorum ayrıca gearbest müşteri hizmetleri de çok kaliteli ve çalışanları kibar.

Date of experience: January 22, 2018
Pennsylvania
1 review
1 helpful vote
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I have been trying for two weeks to return an item that i do not want. Unused and I can not get a response on wear to send it for a refund. Have asked Paypal to intercede.

Paypal helped in resolving the dispute satisfactorily and GearBest did compromise on getting a solution..

Date of experience: January 22, 2018
Belarus
2 reviews
0 helpful votes
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Great product from Gearbest.com
January 23, 2018

Ordered on the website of Gearbest.com product - 30 x 70cm Microfiber Wash Cloth Cleaning Towel - BLUE, which cost a share of only 0.1 USD.
Excellent quality and fast delivery (less than 30 days). Good for home or for cars.
I recommend.

Date of experience: January 22, 2018
Turkiye
1 review
0 helpful votes
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Very good company
January 22, 2018

I have shopped many times before they help me in all kinds of questions. Very good company very good customer service

Date of experience: January 22, 2018
Turkiye
2 reviews
0 helpful votes
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Just Awesome and Fast
January 22, 2018

I met Gearbest a couple months ago, i regret that i didn't meet earlier, because they have lots of different products, sales and they ship really fast for example one of my order was W************** Alfawise Z28 TV Box, it came in 10 days to Turkey which is perfect. I had one item didn't come, they refunded quickly, i suggest you to try Gearbest.

Date of experience: January 22, 2018
Ukraine
1 review
0 helpful votes
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Lovely GearBest
January 22, 2018

Gearbest offers the best range and low prices for popular products. I order new products from Xiaomi only in Gearbest. I paid the order with a bank card through PayPal. Orders are delivered with the speed of lightning. The order was delivered to Ukraine 10 days after payment. The courier brought the order right into my hands. I ordered sensors for the smart house Xiaomi and was very pleased with the service of this store. I recommend this shop to everyone.

Date of experience: January 22, 2018
RU
1 review
0 helpful votes
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The best Gearbest
January 22, 2018

I found the Gearbest store half a year ago, and was pleasantly surprised by the low prices, compared to other Chinese stores, this is exactly the best seller, constantly discounts, coupons, sales, delivery with the track is very fast, I want to wish Gearbest to further develop and delight its customers

Date of experience: January 21, 2018
Turkiye
1 review
1 helpful vote
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Gearbest
January 22, 2018

Gearbest ürünler bahsedildiği gibi orjinal çok güzel resimlerde görüldüğü gibi çok beğendim. Herkese tavsiye ederim kargolar hızlı ürünler sağlam teslim ediliyor.

Date of experience: January 21, 2018
Portugal
1 review
0 helpful votes
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Great service and products
January 24, 2019

I have made several purchases from gearbest in the last 2 years and I have recieved them all in great condition. The only time there was a problem with the product Gearbest took great care of me and fixed everything.

Date of experience: January 21, 2018
Ukraine
1 review
0 helpful votes
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Recently, I started shopping at the gearbest.com store. The goods were ordered by New mail to Ukraine, fast delivery - sometimes less than 7 days from the date of dispatch. Shipping of goods without significant delays. Bought me a product of high quality, everything works. I like the work of the store - the site and the mobile application are very convenient. Often held sales - bought a few products at a big discount. A qualified support service will respond within no more than 24 hours.
First I bought several garlands, with a beautiful soft light. I use them as a decal during photo sessions.

Date of experience: January 21, 2018
Brazil
1 review
0 helpful votes
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Show de bola. Top demais
January 22, 2018

Conheci a pouco tempo este website, mais pesquisei muito antes de avaliar. Mais a empresa é top mesmo. De confiança e melhores preços no mercado de importação.
Comprarei só nela agora!

Date of experience: January 21, 2018
Brazil
1 review
0 helpful votes
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Loja com muitas variedades, produtos de excelente qualidade. Ótima forma de pagamento para o Brazil. Preço e prazo excelente.

Date of experience: January 21, 2018

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom