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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Sitenin ürünleri ve gönderim sürecinden şuana kadar memnunum. Ancak daha hızlı gönderi yapsalar çok daha iyi olabilir
I discovered this online gadget store for about an year ago.
It sells at competitive prices and offers discounts with many delivery options to my country.
My first purchase was "Zomei Q666 Tripod Camera Support" camera tripod for my DSLR order number "W**************" nick name "Sanjay". It was sent on priority shipping with less than a month. Properly packed and shipped on time. I became a fan of their service and bought many more items from this site. Check out their flash sale and Gadget sale for good deals. Highly recommend this site.
It's been years since I started to buy in gearbest, all the experience has been delightful I can say it's one of my favorite places to buy technology gadgets since the quality of the products until the customer service has been the best
I recommend the website, good experience and will continue to buy on gearbest.
Ordered a few things, the packages came good and fast. Nothing wrong, is a good website to buy your stuffs.
My experiences with gearbest are very good. Support is very helpful, they have a lot of goods for people and also for good prices and last one is shipping time that is very fast.
I have a great relationship with Gearbest. All the questions and problems I had were solved. They work hard to provide a great service for their clients. I am aa very satisfied costumer and I totally recommend.
I have bought many items of gearbest and i am happy of all of them. I wanted to share my experience with other users because i received every time my items on time and the prices are actually very good respect to other sites.
GearBest çin üzerinden alışveriş için mükemmel bir site. Kesinlikle orjinal ürünler hızlı sevkiyat var. Kesinlikle Tavsiye ederim.
Gearbest gördüğüm en iyi web sitesi nedeni aldığım ürünlerin hepsi ucuz ve çok kaliteli bu nedenle herkese tavsiye ediyorum ayrıca gearbest müşteri hizmetleri de çok kaliteli ve çalışanları kibar.
I have been trying for two weeks to return an item that i do not want. Unused and I can not get a response on wear to send it for a refund. Have asked Paypal to intercede.
Paypal helped in resolving the dispute satisfactorily and GearBest did compromise on getting a solution..
Ordered on the website of Gearbest.com product - 30 x 70cm Microfiber Wash Cloth Cleaning Towel - BLUE, which cost a share of only 0.1 USD.
Excellent quality and fast delivery (less than 30 days). Good for home or for cars.
I recommend.
I have shopped many times before they help me in all kinds of questions. Very good company very good customer service
I met Gearbest a couple months ago, i regret that i didn't meet earlier, because they have lots of different products, sales and they ship really fast for example one of my order was W************** Alfawise Z28 TV Box, it came in 10 days to Turkey which is perfect. I had one item didn't come, they refunded quickly, i suggest you to try Gearbest.
Gearbest offers the best range and low prices for popular products. I order new products from Xiaomi only in Gearbest. I paid the order with a bank card through PayPal. Orders are delivered with the speed of lightning. The order was delivered to Ukraine 10 days after payment. The courier brought the order right into my hands. I ordered sensors for the smart house Xiaomi and was very pleased with the service of this store. I recommend this shop to everyone.
I found the Gearbest store half a year ago, and was pleasantly surprised by the low prices, compared to other Chinese stores, this is exactly the best seller, constantly discounts, coupons, sales, delivery with the track is very fast, I want to wish Gearbest to further develop and delight its customers
Gearbest ürünler bahsedildiği gibi orjinal çok güzel resimlerde görüldüğü gibi çok beğendim. Herkese tavsiye ederim kargolar hızlı ürünler sağlam teslim ediliyor.
I have made several purchases from gearbest in the last 2 years and I have recieved them all in great condition. The only time there was a problem with the product Gearbest took great care of me and fixed everything.
Recently, I started shopping at the gearbest.com store. The goods were ordered by New mail to Ukraine, fast delivery - sometimes less than 7 days from the date of dispatch. Shipping of goods without significant delays. Bought me a product of high quality, everything works. I like the work of the store - the site and the mobile application are very convenient. Often held sales - bought a few products at a big discount. A qualified support service will respond within no more than 24 hours.
First I bought several garlands, with a beautiful soft light. I use them as a decal during photo sessions.
Conheci a pouco tempo este website, mais pesquisei muito antes de avaliar. Mais a empresa é top mesmo. De confiança e melhores preços no mercado de importação.
Comprarei só nela agora!
Loja com muitas variedades, produtos de excelente qualidade. Ótima forma de pagamento para o Brazil. Preço e prazo excelente.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.

