Gearbest
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The orders are very fast shipped.
It has a good tracking system.
The support is very nice aswell.
I buy xiaomi stuff from there!
Use of the site for two years, has made 25 orders. Very pleased with the quality of the product and customer support. Pleases a large selection of delivery options to suit every taste. There is a system of discounts, and also get points for the purchase of goods, which is partly to pay for future orders. I plan to continue to use this online store. I recommend to all!
Hello! I bought a flashlight on the website GearBest, the order came quickly, the quality of the goods is very high, my shopping experience was very pleased, I will buy more and recommend to friends!
Gearbestin ürünleri çok kaliteli. Müşteri hizmetleri çok nazik ve kibar. Fiyatları genellikle daha uygun oluyor.
Easy ordering, fast delivery, easy payout of very good condition.
Very satisfied
Good product, no problem.
UMA LOJA QUE TEM UMA ATENÇÃO TOTALMENTE FOCADA NO CLIENTE, SEMPRE APOIANDO NAS DIFICULDADES, QUANDO O CLIENTE TEM DÚVIDA COM SUAS ENCOMENDAS, QUANDO SE É PRECISO REEMBOLSAR O CLIENTE EM CASO DE PERDAS DE ENCOMENDAS, A LOJA GEARBEST NÃO PENSA 2 DUAS VEZES, SE RESOLVE RÁPIDO, E O REEMBOLSO E FEITO, RECOMENDO MUITO A GEARBET, ATENDIMENTO E FOCO 100% COM O CLIENTE.
My real objective experience and im willing to share this with other people!
Gearbest always delivered my orders in time, i have received everything i have ordered, but once my order take so long to arrive (dont know why) and gearbest sent another one to replace the first one, they were so kind!
GearBest team are the best!
They are correct, they have perfect prices. All their products are excellent and quality!
Their customer service provides instant assistance, whatever it is... (delivery, product, etc.)
Lots of products low prices, great and solid support, fast delivery and shipping. Worth giving a try.
I have been buying many products through this website and I never had any problem with either shipping or the quality of the products. They also have a strong customer relations office.
I have placed several orders, so far no problem. The prices are very good and the guarantee service offered makes the difference. I recommend buying in this store.
Selling good and quality products for a good price.
Support is fast and helpful.
Cargos are fast and cargo prices are cheap and quality
Very fast store to process the order, in just 02 days the purchase process was completed and dispatched towards my residence, incredible speed. The gearbest also provides payment through the bank slip which makes it much easier for those who do not have a credit card and want to import products from china. 5 stars!
Самый удобный и простой в использовании сайт, легко покупать и безопасно и быстрая доставка не смотря что проблемы в Украине, и почти всегда есть бесплатная доставка в Украину.
Bu siteye bayılıyorum işim gücüm gearbest.com oldu arkadaşlarımı üye yapıyorum indirimleri takip edip ürün alıyoruz teşekkürler
Gearbest harika bir site çok kez alışveriş yaptım. ürün kaliteleri çok iyi ve kargolama süreleri çok hızlı. Tavsiye ederim.
The company that sells Gearbest original products and offers these products with appropriate fee and shock discounts. They pay attention to customer satisfaction and send products fast to turkey. Cheaper than other china sites
Gearbest is really a great reseller. I made my first order more than one year ago, basically I order electronics devices. The goods they have always at a good price and quality. Ordered and was pleasantly surprised by the fast delivery and quality of the goods. I live in Ukraine, a Ukrainian shipping time at a very good level! Here recently decided to buy X96 Mini TV Box 2GB RAM + 16GB ROM. Everything is best, GearBest! Now I can advise everyone on this store. Very recommended!
Ürün gayet güzel alacak herkese tavsiye ederim. Kupon sayesinde 22 dolara alacagim urunu 16 dolara aldim kuponlari takip ederek daha da ucuza alanilirsinjz.
Gearbest is one of the best online shops, especially for "smart home" fans. I ordered many devices from Xiaomi ecosystem: Aqara sensors and switches, Xiaomi gateway/hub, smart led lamps, Xiaomi Air Purifier and many other items. All these devices are working perfectly and the prices were great - if I had bought them locally I would have to pay almost 2 times the amount of money! Of course, you have to wait longer for the transport of the package from China, but reliability is good - all my orders arrived, so it was definitely worth it.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Gadgets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members