Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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My first order was almost 2 years ago, since then, GearBest is one of my favorite sites. Great products, excellent prices, fast shipping and awesome customer support is main reason why im still using GB.
I liked it when I heard about the site I went in and I liked the prices are great and the customer service is great.
Acquistato un XIAOMI Mi robot vacuum dal magazzino europeo, prezzo basso, spedizione immediata ed è arrivato dopo soli 3 giorni. Prodotto perfetto, imballaggio ottimo, che dire Gearbest come sempre è risultato più che soddisfacente
I had doubts about shopping with GearBest first. Because I did not do online shopping from a company that worked internationally before. But I ordered a few products from GearBest.com, which I can get a lot more money on a friend's suggestion, very cheaply. My products have been delayed for the Christmas season and I suspect it will not come a little. But the Gearbest.com support system has relieved me with fast and satisfying answers, and soon my products arrived. The products were truly satisfying in quality and beauty. I would like to thank Gearbest.com for these nice shopping and support. I will shop again soon.
Loja com um suporte bom e produto chegou certinho. Recomendo-a para outros e voltarei a comprar nela
Hello. I bought few times from this seller. Every of my orders arrived fine, well packed and in good time without custom taxes. Really recommend them.
Great Deal but shipping options could be better.
Gear Best needs to get consumer feedback on its shipping services and only use the best company.
This order is a drone. Cargo was faster than I expected. The product is beautiful no problem. I ordered another one now. I am waiting :)
I BOUGHT THIS STORE AND I LIKED ENOUGH OF THE VALUE OF THE PRODUCTS, YOU CAN BUY WITHOUT FEAR, Incomparable
MAINLY THE SMARTPHONES PRICES OF ELETRONICOS VERY SHOW
Gearbest have the best service and products.
I love this site.
I always get my stuff in time.
I highly recommend for anyone who wants good deals and fast delivery.
I'm buying from Gearbest s ince 2 years and I bought a lot of cool items at the cheapest price on the web.
I bought a Xiaomi Mi band 2 from the italian site for 2 years of warranty and a Lenovo tab 3 8plus the last year and they works perfectly!
Recently I bought a smart scale at 16$ with fast shipping included and it came to me in about 2 weeks.
I'm really glad to tell my experience with this great website!
I ordering items for a year now from GearBest! I always get my stuff, If i dont its because my post service fault! If report my problem they are really kind and helpful. And always solve my problem! And of course the EU warehouses! If you buy items one of the warehouses the shipping is around 1 week at least! So I highly recommend for anyone who wants good deals and fast delivery from eu!
In English:
Excellent store, I would like to note a quick support reaction, good prices. Very often there are stocks and sales where you can really buy cheap. GearBest - a store where quickly sent!
по русски:
Отличный магазин, хотелось бы отметить быструю реакцию поддержки, хорошие цены. Очень часто на бывают акции и распродажи где можно реально дёшево купить. Gearbest - магазин где быстро отправляют!
I needed a new smartphone and I received the newsletter from Gearbest about sales on Xiaomi devices. It was the first time that I bought on this shop. I buy from Italy, so I was a bit hesitant because of the distance and shipment time. But price was so cheap, so I bought my Redmi Note 4. Even if it was Christmas period, my parcel arrived according to estimated time. The parcel was not damaged, the smartphone works very well, I adore it! They supported me when I asked about shipment, really kind. I made other 6 orders in 3 weeks, I really love to buy from them. Prices are too convenient and I love Xiaomi products! I hope this review will encourage people, especially from Italy, who are not so convinced to buy from China.
Gli articoli acquistati corrispondono alla descrizione, sono un po lunghi i tempi di consegna, ma il basso costo giustifica l'attesa
A lot of different things at good prices
The shipment is usually free
A lot of rebate codes
Secure payment by paypal
You can use attractive cashback
Everything I ordered arrived
I like to buy products from gearbest, they have low prices and very good produtcs, i already buyed severall cell phones from them and everything work fine.
GearBest'ten 50'den fazla alışveriş yaptım ve hepsi eksiksiz, sağlam, hızlı şekilde elime ulaştı. Bundan sonra da alışverişime devam edeceğim. Müşterileri için her zaman inovasyona ve memnuniyete gerekli olan şeyleri yerine getiriyorlar. Alışveriş yapacak olan arkadaşlara kesinlikle tavsiye ederim. Pişman olmayacaksınız. Müşteri temsilcileri de bir o kadar ilgili. Okuduğunuz için teşekkürler. Thank you so much GearBest!
Güvenilir bir alışveriş sitesi. Ürün kaliteli güzel bir ürün. Sparişim 2 hafta içinde adresime teslim edildi. Teşekkürler
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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Dear Enishi,
We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We have offered you a tracking number via our Support Center. Please check this and reply back to us.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Best regards,
Gearbest Customer Service Center