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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Amazfit Pace
January 29, 2018

WP**************
Buy: Nov 26,2017 | Received 26 Jan, 2018
=========================================

The clock is very good, no regrets.

After two days of use, the battery lasts very well, I am using only Bluetooth connected.

Of the 4 bracelets I bought, 2 of them came with the smaller fixing pins, hence I will use the other pins, so be smart if you buy only one bracelet. The bracelets were the leather and the mesh wristband.

I will still test with the pedal and then post the results.

Date of experience: January 29, 2018
Indonesia
1 review
0 helpful votes
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Very good
January 29, 2018

Gearbest is the best! The product, price, shipment is all good. I want repeat order someday. Thankyou gearbest!

Date of experience: January 28, 2018
Brazil
1 review
0 helpful votes
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Gearbest is one of the best stores i have ever had the experience of purchasing products, easy payment, fast packaging and fast shipping, always shipped very well packaged and witch everything that was orded. I always recommend it.

Date of experience: January 28, 2018
Poland
1 review
0 helpful votes
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I ordered from Gearbest a few things. I am really satisfied in shipping time, quality of products, packtage and price. This site have in my opinion nearly the best prices. As Xiaomi fan, I could recomend shopping Xiaomi stuff from this site. Support is quite good, and communicative. I am preferring to buy goods here than on other sites.

Date of experience: January 28, 2018
RU
1 review
0 helpful votes
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I became a customer of gearbest just a few months ago and I liked it! There are a lot of cool items, which are very profitable and also has an interesting system of discounts that help to save money on goods!
Do not forget about the technical support, which will quickly answer all the questions that arise!
I advise you to make purchases on gearbest, you will be satisfied - I guarantee!
My first purchase was a MiBand 1s at a very favorable price, which was only in gearbest, and it's true!

Date of experience: January 28, 2018
Ukraine
1 review
0 helpful votes
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Hello. I have a small toys store in Ukraine. And I always order drones and RC cars only on Gearbest. All my orders were delivered in 2 weeks for free. All goods are worked. And boxes were not mashed, so I can to resale it. I make a many orders and I never had any problems with Gearbest. Because of this reasons I trust to Gearbest.

Date of experience: January 28, 2018
Poland
1 review
0 helpful votes
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I'm satisfied for all orders!
January 29, 2018

Each package has arrived. Most are very well packed.
In case of problems, support has helped solve the problem several times (no instructions, damaged item).
Thanks to the gearbest I had great presents for Christmas!
I recommend shopping to everyone. Low prices are their biggest advantage!

Date of experience: January 28, 2018
RU
1 review
0 helpful votes
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Xiaomi Pro HD
January 29, 2018

I bought headphones Xiaomi Pro HD In-ear Hybrid Earphones on gearbest.com. The headphones cost me only $ 12. The package reached me in 1 month. Packed everything was good, the box from under the headphones was not wrinkled, it was packed into the factory tape. The headphones themselves are original, the quality is very good, and given the price of $ 12 just super! Gearbest.com is not the first time doing such a good discount on goods, an excellent store. It's nice to shop there!

Date of experience: January 28, 2018
Turkiye
1 review
1 helpful vote
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Gearbest is perfect
January 29, 2018

GearBest is a perfect shopping site. Successful in every subject. The prices are ideal. The products are genuine and qualified Xiaomi intern led usb led. Super product. Also fast delivery.

Date of experience: January 28, 2018
RU
1 review
0 helpful votes
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Gearbest is a great store, here you can buy everything you want! There are often discounts and you can buy goods at a good price! This is real discounts, you can buy some goods cheaper than in any other store. The store accepts various payment systems: PayPal, Visa, Mastercerd, etc and you can choose what is convenient for you. There is also a system of rewards (points) that you receive for each purchase and reviews for goods. Further you can pay up to 30% of the price with points. Good delivery service, it is possible to choose the type of delivery. Delivery to Russia is from 2 to 4 weeks, 6 weeks seldom.

Date of experience: January 28, 2018
em v.
Poland
1 review
0 helpful votes
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Dobry sklep
January 29, 2018

Sklep z dobrą elektroniką w dobrych cenach.Wysyłka dość szybka,obsługa i kontakt doskonały. W razie problemów z zamówieniem odpowiadają najczęściej w kilka minut. Problemów z gwarancją nie ma, więc Polecam

Date of experience: January 28, 2018
Mexico
1 review
0 helpful votes
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Altamente recomendables
January 29, 2018

Muy buena página para hacer compras es muy confiable y segura... Mis pedidos han llegado dentro del tiempo estipulado por tal motivo no tengo ningún inconveniente en recomendarlos.

Date of experience: January 27, 2018
Poland
1 review
0 helpful votes
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As always, the goods are of high quality. Shopping on gearbest is a pleasure. I highly recommend shopping there

Date of experience: January 27, 2018
Italy
1 review
0 helpful votes
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Gearbest.com has the best price for Xiaomi phones and other brands. I bought a lot of phone for me and my friends and I hadn't problems. Shipment is very quick. The customer service is very quick and kind.

Date of experience: January 27, 2018
Poland
1 review
1 helpful vote
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Great shop!
January 27, 2018

Shopping on Gearbest is easy! Great prices, but thing that I like most are Customer Reviews. Feedbacks that shop received from customers about the items are very helpful. With shipping insurance I feel safe.

Date of experience: January 27, 2018
Italy
1 review
1 helpful vote
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Gearbest.com and it.Gearbest.com
January 27, 2018

Gearbest.com, also in the Italian version it.Gearbest.com, is an excellent seller that allows you to make good purchases.
There are always coupons that save money compared to other e-commerce sites.
Communication is of a high standard.
Good times and shipping methods.
Any customs problems resolved promptly.
I recommend it.

Date of experience: January 27, 2018
Hungary
1 review
1 helpful vote
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I love Gearbest because there are a lot of things in stock. Furthermore, there are several Europe warehouse, so if I would like to buy a greater value item I always order from Gaerbest. That's the reason if I order from Eu warehouse I won't pay duty.
My last order was a 3D Printer from Gearbest EU warehouse and I am very satisfied with this product. The shipping time was 3 days which is almost faster than I ordered from a domestic webshop.

Date of experience: January 27, 2018
Turkiye
1 review
1 helpful vote
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Çok iyi
January 27, 2018

Çok hızlı kargoya veriyorlar
Bir sorun olduğunda hemen yardımcı oluyorlar
Para iadesini çok iyi yapıyorlar

Date of experience: January 27, 2018
Belarus
1 review
1 helpful vote
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Very convenient website
January 27, 2018

The very convenient website works the flexible system of discounts that is very pleasant, I am very glad to deal with it shops in the future

Date of experience: January 27, 2018
Israel
1 review
1 helpful vote
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Best gadget store on the internet
January 27, 2018

My favorite store to buy gadgets and smartphones!
Prices are very attractive, packages arrive quickly and handled with care!
Best internet store!
The customer service is awesome!

Date of experience: January 27, 2018

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom