Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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"I bought a product from Gearbest few months back, It working excellent.
This is all that it says - easy to use and setup. Works well in the networks and is actually plug and play - we were able to set it up out of the box.
Great Delivery time from GEARBEST."
I think gearbest is the best website for shopping in the internet. I had a nice experience with them
Dear Nizar,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center
"Every time I have a doubt or any problem I can easily send a message to the support center and within a few hours I get an answer.
Dear Ugur,
Thank you for your feedback.
We are striving to make improvement for every aspect.
We will try our best to resolve any issue for every customer.
We're always happy to help, so please feel free to contact us in the future.
Many thanks,
Gearbest Customer Service Center
Really good products, fast delivery, well packaged, customer services answer within the day. Buying on this website is really easy, you are receiving points that could decrease the price of the product. The delivery is betwenn 15 and 20 days to send to France. Customer service is accurate and reliable.
Dear Pascal,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center
Most of the time everything goes as planned, even when it does not I have been able to come to an acceptable agreement with Gearbest.
Would recommend, just be aware that they ship from China, so the transit time can be long.
Dear Bjarne,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Gearbest.com again soon.
Gearbest Customer Service Center
Quality very good at GEARBEST for all product. For example details below:
Product: HSD1200 LCD Writing Tablet |||||| Name: Eyyubov Tariyel
Order number: WB**************
Order time March 07,2018 07:19:46 AM
Received time March 27,2018 11:00 AM
Gjarbest This is one of the best shops where I bought. The speed of order processing and customer service at altitude. I have made more than 20 orders and none of them have encountered any difficulties. Goods of excellent quality. If you have any questions about the product, shipping and delivery, then the support quote will answer all your questions and help
Dear Ivan,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center
Eredeti termékek a legjobb árakon. Ünnepi szezonokban a kuponokkal rengeteget lehet spórolni. A rendelésekről érdemes értékelést írni, ezzel is sokat lehet spórolni a következő rendelésnél. A support mindenre válaszol pár napon belül.
Order no.: W**************
Dear Jozsef,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center
I loved it, I've bought many items, they were all great! And extremely cheap! I coulnd't believe it!
Dear Matteo,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center
Very nice shop with fast delivery and good price sales! I buy here xiaomi towel, it came with nice paper package/ Very good quality!
Dear Nikita,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center
Order number: W**************
All my orders arrived fast and all items were in good condition. I will continue buying from this website, because i know for sure that everything goes well.
A gearbest uma das melhores empresas para fazer comprar pela internet, preço justo, com varias opções de fretes, com o melhor suporte ao cliente! Excelente em tudo. Sempre recomendo aos amigos e familiares.
GearBest is the best place to make shops with high quality products! Very easy to make orders, fast shipping, many shipping choices.
I can recommend this seller. Support is on highest level. Even if products come from the other side of the world I always get my order.
I bought many articles on this website, and everything was always ok.
The price is very competitive and everything has been delivered in time.
Excellent prices. Best place for buying tech! Customer service is really quick to respond if you have a problem
Gearbestten aldığım ürünlerde herhangi bir sorun olmadan elime ulaştı çok iyi ürünler var ve fiyatları diğer sitelere göre uygun
Really satisfied with products quality and prices. Recently got electric scooter which is fantastic. Price was great and shipping fast. Totally recommend!
I've orderd several items at Gearbest in the past half year, and will definitely keep doing so. Product quality and shipping speed are excellent and most items are much cheaper than European alternatives without compromising on quality. Highly recommended!
A) An online store with an incredible number of products and good prices.
B) An exceptional shopping cart and a place to keep your interests.
C) The purchase options are rough and the one that best suits your need.
D) Have several delivery options and manage deliveries.
E) If there are some problems, they have their follow-up section, where they are resolved as soon as possible and many options are available to adapt them to your needs.
F) The deliveries are the majority if not all the things that establish you.
G) Once your product is delivered and everything is fine... you receive loyalty points that still make some purchases cheaper.
Always have good promotions and new products, I check the website daily.
Dear Ernesto,
Thank you for your feedback.
We are striving to make improvement for every aspect.
We will try our best to resolve any issue for every customer.
We're always happy to help, so please feel free to contact us in the future.
Many thanks,
Gearbest Customer Service Center
Realmente a empresa presta bastante atenção em seus cliente, e o produto que comprei realmente me surpreendi ate hoje
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mehul,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center