GearbestReviews 10,706

Excellent store!. Support center is great. Fast shipping of packages. Excellent products, Shipment received very well packaged. Very easy too buy and a good delivery. I recommend this seller. Dwarfen

I have already bought several products, both for me and my friends, and orders are always shipped quickly and well packed. I always take advantage of the various discount coupons that appear frequently. I already presented the site to friends, who never bought outside my country (Brazil) and they liked it and started to buy it too. In all the times I needed support, I have always been well attended and until today everything has always been solved, that's great, not every website really cares about customer satisfaction as does GearBest.

Amazing store. All you want you have here for the best prices in the market. The information and the support given are the best that I ever seen in stores like Gearbest. I made a lot of orders and they all reached good and as described. It takes more a less 15-20 days (China->Portugal). I totally recomend. :) . Good shopping! In Gearbest you can find all the things that you want to make your life easier!

Order No: WB************** Date: 2018-03-18 22:41:41
Gearbest Nickname: Alexandre Oliveira

Ürün kısa sürede elime ulaştı. Paketleme, kalite ve kargo çok güzeldi. Uzun süre boyunca bozulmadan kullanacağım bir ürün. Gearbest müşteri ilgisi harika. Ben çok memnunum. Teşekkür ederim GEARBEST!
WP**************018-04-05 13:11:36

The product soon reached the elite. Packaging, quality and cargo were very nice. It's a product I will use for a long time without distortion. The interest of the customer is great. I am very pleased. Thank you GEARBEST!

Shopping with Gearbest is not safe.
I ordered a 400 euro laptop and did not purchase insurance' (I thought insurance was for the laptop, and I was not going to send my laptop to China for repairs) - I didn't know it was shipping insurance, I didn't even know that existed.
They told me my product arrived on June 26 at 10:26 am - but I never received it - I checked my post office, my neighbours, businesses near me everything. ALSO - Gearbest refused to find out the local tracking number in France for me so that I could further look in to it and try and find my parcel.
They simply say it is the shipping company responsibility and offer 50% refund for store credit. I can't believe it. I have tried to sort it out with them but they refuse to help me any further.
Is it even legal to treat customers like this? I can't believe a package would just go missing like this. And furthermore that Gearbest won't help me resolve it with the shipping company if it is the shipping companies fault.
So now I am out 400 because I made a claim with Paypal finally and have been waiting for nearly 1 month (since July) for an answer. I really hope it goes well, and I wish Gearbest would just return me the funds or send me a new product.
Worst. Experience. Ever.

I've now made more than 20 orders on gearbest so I definetly have enough experience to evaluate this shop.
Gearbest is just fantastic, they offer a great variety of product so that you can almost always find what you need, the prices are great and most of the times better than other competitors. They also offer a great range of shipping options so that you can find the best that suits your needs. I would definetly recommend you to try them out!

I think is spent 1k - 2k$ on gearbest.
1. I wrote a bad review on a product and it didn't get published.
2. Orders get split, received part of it and for the other I had to wait for ages and go to the post again.
3. Misleading promos.
4. When I open a support ticket the support person asks questions on information I've already provided in the first message.

I am using this shop for about 1.5 years, and very happy with terms and services. Costumer service is quick, polite and oriented to satisfy the client.

It's a good store, with excellent products, very easy too buy and a good delivery. The costumer service always responds. Recommended

This website is awesome, I used a lot of times when I need the newest gadgets at a good range of prices.

Devo ammettere che sono sempre stato diffidente riguardo l'acquistare articoli spediti dalla Cina ma con Gearbest è cambiato tutto.
La spedizione dei vari ordini ha impiegato al massimo 15 giorni (totali) ed i prodotti erano sempre in perfetto stato, grazie anche ad un ottimo imballaggio.
E' capitato anche che abbiano spedito subito due di quattro articoli totali (spedendo poi il resto successivamente e senza alcun costo per me), per farmi ricevere al più presto la merce.
Il servizio clienti è stato fulmineo e rispondeva dopo pochi istanti in inglese nonostante io scrivessi in italiano.
Non da ultimo devo segnalare una delle cose che preferisco e cioè la presenza costante di offerte e codici sconto che sono la soluzione migliore per invogliare gli acquirenti.
Davvero un'ottima esperienza!