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gear-up.me has a rating of 4.3 stars from 114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with gear-up.me most frequently mention customer service, online store and many thanks. gear-up.me ranks 7th among Computer sites.
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The main reasons I recommend Gear-up.me is because:
1) Their Prices are much lower than other Stores in UAE, also less than Amazon UAE.
2) There is much more items available, and you don't have to look for other expensive stores.
3) Their customer support agent ZEE is very friendly, he will assist you via an Email and Whatsapp on almost everything.
I am returning Customer and
I RECOMMEND THIS STORE TO EVERYONE.
I will Give
Gear-up.me is amazing. Their customer support service is brilliant. I received original creative sound blaster audigy rx and Creative E1 in a brilliant condition. Only once I wanted to change order which cant be changed as it was already shipped, which I understand that it will take alot of time and will cost more, which i decided not to change. Brilliant store. Their prices are also very low compared to amazon uae. . I will definitely recommend.
I looked at numerous companies that could offer me a brand new Gaming PC. I mentioned specs and the purpose of the machine. Gear-Up was the only company that gave me GREAT support & GREAT prices. I will continue to buy products from them in the future. They are a fantastically competitive company - willing to do so much to gain the trust of their customers
I got my first gaming rig built from Gear-up and it was very important that everything is spot on. These guys made it possible by matching my requirements and specifications. James was very patient and helpful with his suggestions. Delivery was on time and well managed. There's nothing more I could ask for, oh and they offer great after sales service as well.
Thanks for your excellent service. It was the first time but every thing gone smoothly. I will use it permanently
I ordered some PC flight simulator controls from Gear Up (Thrustmaster Warthog). They were initially out of stock, but Maynard from Customer Service went out of his way to help me get them quickly. Every step of the way from the online experience to actually going into their office Dubai was very positive. I'm very satisfied with their service and I will definitely go back to them for my computer needs. I especially am impressed with their prompt and responsive communication over email or by phone. I would highly recommend this company, especially as there are a lot of scams or just poor to non-existent customer service in the UAE. Thanks again, Maynard for all your help.
I've been buying from their web store few times already especially my Gaming PC, and i could say that they really know what this business is all about. My last order was delayed because it's EID Holiday well that was reasonable cause. They kept me updated and my order was delivered on the day they promised. Expert staffs who could deal with every question asked about all their product listing on website. Over all they are very professional, suggested to buy from them.
Highly recommended, I received my pc last week everything is very smooth from ordering to transaction and to delivery. Low prices very active supports.
Thumbs up to James very supportive even they are loaded theyll be able to meet costumers satisfaction.
Thanks and appreciate all the effort of Gear up team.
So far i have made 3 purchases from gear-up.me.
It took about 7-9 days for the order to arrive (International) and received the items in a good shape. I'm not impatient so i'm fine with the delivery time.
Also thanks to maynard from the customer support department.
Highly recommended! I received my PC last week and everything went perfectly well. From ordering the parts on the website, dealing with customer support (James), requesting for PC assembly and up to the actual collection of the PC, the entire process was seamlessly smooth and easy. Will definitely buy from them again!
Great company with expert staff, James helped me on my gaming build and he was awesome. I recommend them to any gamer
This company is really great as they provide instant service and treat anything and everything with extreme care. Recently my PCs ram broke and I emailed them, a very short time later they told me the would retrieve it that day and give it back to me the next day. I got it and it worked perfectly with low charge as my warranty for 12 months had expired. I would highly recommend this company as they are great and really kind and respectful to their customers!
1st purchase experience never been so easy. Website well made, helpdesk (Mr. Charlie) is very helpful and knowledgeable to resolve. Keep up the good work!
It was pleasure to deal with you very good support and response.
Prices are very good, excellent service and instillation.
Love the promotions you are giving.
The site is well made and details of the products are displayed accurately and clearly. Customer service response is fast. Shopping with gearmeup was a great experience
BEst computer store in Dubai. Honest guys!
Tgey promise and they give the best for you.
BEst service.
Thanks you guys to help me with my computer.
Was totally my pleasure work with you!
A Profesional seller who understand that every new gamer pc is unique, the assembly was perfect, fast. Thank you
I received excellent service from this Dubai based company in providing ne the right computer to allow me to use flight simulator X-Plane 11. Was given different options to chose from. Very good communications throughout and payment, ordering and delivery were easy. Would recommended them for your gaming needs in the UAE and beyond.
Doug H - Dubai
Many thanks for support me to get powerfull items. Everthing is good, and your advice was with all sincerity and faithfulness
I like your support
Thanks
They Made a Awesome Job on my Custom Build PC. Easy to communicate with. The whole process went so smoothly. Ofcourse theyre guving Discounts as well.
Special Thanks to Sir James for handling well all my Queries and even gave suggestions for a better Build. They were all Professionals and Experts on their field.
Great Work. More Power Gear-Up.Me
Answer: Hello Mohammed, Thank you for your question. We do offer shipping to Iraq on our website because of the limitations from Customs and shipping partners. However, we can always consider the option based on the project. Please let us know what are products you want to purchase via email ([email protected]) and one of our Customer Service agents will investigate how can we help to make it happen. If you have further questions, feel free to reach us anytime at +971 4 223 1780 or +971 56 33 88 642 Have a great day, Zee Customer Service Supervisor at Gear-up.me
Answer: Hello Karan, We do ship to India and the shipping cost is automatically calculated once you add the items in the cart based on their weight. You can reach us at [email protected] for a faster response. Have a great day!
Answer: Hello, thank you for your question. We ship to KSA with FedEx and usually, it takes 3-5 working days to deliver your order after placing the order online. If you have any further questions, please, call us (+971 4 223 1780) or email us to [email protected]. Have a great day, Z.
Answer: Dear Arbaz, Thank you for your interest in shopping with us. We do ship to Pakistan as well and we usually use DHL as a courier to ensure smooth delivery without problems. However as the customs procedure is out of our hands we can't 100% guarantee how much it will be and whether there will be any delays (despite we always ensure that all documents are provided to avoid it). Please, for more information and quicker response, kindly contact our customer service team at [email protected]. Looking forward to hearing from you. Have a great day, your Gear-up.me Support team!
Answer: Hi S. R., Thank you for your message and your interest in shopping with us. We offer standard UAE 1year warranty on everything we sell and extended 2years warranty on selected products. It means we will take care of sorting out the warranty claim for you. Please let us know at [email protected] what is the laptop you are planning to buy. If manufacturers provide international warranty on the selected models you can as well approach them directly when our 1yr/2yrs warranty expires. Hope this helps. Have a great day. Gear-up.me support team.
Answer: Dear PeeJay, thank you for your question. Yes, you will receive the product in original packaging with all accessories and brand new with one year warranty. We at Gear-up.me are selling only brand new and genuine products. We are not a market place so all products are directly from us and you have 1 year warranty from us. Let us know at [email protected] should you have any further questions. Have a great day. Your gear-up.me team
Answer: Dear Salman, We do ship to more than 20 countries in Middle East, Africa and Asia. The regular catalog items are shipped as follows: Once you place the order we will proceed it as per our delivery cycle: Currently Gear-Up.me ships your orders twice a week - Wednesday and Sunday. In order to take advantage of it please place your order: - no later than Monday 6pm for Wednesday Shipping - no later than Thursday 6pm for Sunday Shipping International customers please kindly add 2-3 working days for courier delivery once shipped (depends on how exact is the address you enter and then customs clearance). Please feel free to contact our customer Support Team on [email protected] for more information. Have a nice day.
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