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gear-up.meReviews 114

4.3

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gear-up.me Reviews Summary

gear-up.me has a rating of 4.3 stars from 114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with gear-up.me most frequently mention customer service, online store and many thanks. gear-up.me ranks 7th among Computer sites.

service
22
value
19
shipping
21
returns
11
quality
19

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Pakistan
1 review
1 helpful vote
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BEST GEAR SHOP IN UNITED ARAB EMIRATES
September 13, 2019
Updated review

The main reasons I recommend Gear-up.me is because:
1) Their Prices are much lower than other Stores in UAE, also less than Amazon UAE.
2) There is much more items available, and you don't have to look for other expensive stores.
3) Their customer support agent ZEE is very friendly, he will assist you via an Email and Whatsapp on almost everything.
I am returning Customer and
I RECOMMEND THIS STORE TO EVERYONE.
I will Give

Date of experience: September 12, 2019

No Modifications or else Pay 20% restocking fee
September 2, 2019
Previous review

Gear-up.me is amazing. Their customer support service is brilliant. I received original creative sound blaster audigy rx and Creative E1 in a brilliant condition. Only once I wanted to change order which cant be changed as it was already shipped, which I understand that it will take alot of time and will cost more, which i decided not to change. Brilliant store. Their prices are also very low compared to amazon uae. . I will definitely recommend.

Date of experience: September 2, 2019
AE
1 review
2 helpful votes
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I looked at numerous companies that could offer me a brand new Gaming PC. I mentioned specs and the purpose of the machine. Gear-Up was the only company that gave me GREAT support & GREAT prices. I will continue to buy products from them in the future. They are a fantastically competitive company - willing to do so much to gain the trust of their customers

Date of experience: August 27, 2019
AE
1 review
3 helpful votes
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I got my first gaming rig built from Gear-up and it was very important that everything is spot on. These guys made it possible by matching my requirements and specifications. James was very patient and helpful with his suggestions. Delivery was on time and well managed. There's nothing more I could ask for, oh and they offer great after sales service as well.

Date of experience: June 27, 2019
AE
1 review
2 helpful votes
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Thanks for your excellent service. It was the first time but every thing gone smoothly. I will use it permanently

Date of experience: June 22, 2019
AE
2 reviews
9 helpful votes
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I ordered some PC flight simulator controls from Gear Up (Thrustmaster Warthog). They were initially out of stock, but Maynard from Customer Service went out of his way to help me get them quickly. Every step of the way from the online experience to actually going into their office Dubai was very positive. I'm very satisfied with their service and I will definitely go back to them for my computer needs. I especially am impressed with their prompt and responsive communication over email or by phone. I would highly recommend this company, especially as there are a lot of scams or just poor to non-existent customer service in the UAE. Thanks again, Maynard for all your help.

Date of experience: June 13, 2019
AE
1 review
2 helpful votes
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I've been buying from their web store few times already especially my Gaming PC, and i could say that they really know what this business is all about. My last order was delayed because it's EID Holiday well that was reasonable cause. They kept me updated and my order was delivered on the day they promised. Expert staffs who could deal with every question asked about all their product listing on website. Over all they are very professional, suggested to buy from them.

Date of experience: June 11, 2019
AE
1 review
2 helpful votes
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Gaming PC
May 7, 2019

Highly recommended, I received my pc last week everything is very smooth from ordering to transaction and to delivery. Low prices very active supports.

Thumbs up to James very supportive even they are loaded theyll be able to meet costumers satisfaction.

Thanks and appreciate all the effort of Gear up team.

Date of experience: May 7, 2019
Saudi Arabia
1 review
3 helpful votes
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So far i have made 3 purchases from gear-up.me.
It took about 7-9 days for the order to arrive (International) and received the items in a good shape. I'm not impatient so i'm fine with the delivery time.

Also thanks to maynard from the customer support department.

Date of experience: May 5, 2019
AE
1 review
5 helpful votes
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Highly recommended! I received my PC last week and everything went perfectly well. From ordering the parts on the website, dealing with customer support (James), requesting for PC assembly and up to the actual collection of the PC, the entire process was seamlessly smooth and easy. Will definitely buy from them again!

Date of experience: April 19, 2019
AE
1 review
3 helpful votes
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Great company with expert staff, James helped me on my gaming build and he was awesome. I recommend them to any gamer

Date of experience: April 16, 2019
AE
1 review
4 helpful votes
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Great company
April 10, 2019

This company is really great as they provide instant service and treat anything and everything with extreme care. Recently my PCs ram broke and I emailed them, a very short time later they told me the would retrieve it that day and give it back to me the next day. I got it and it worked perfectly with low charge as my warranty for 12 months had expired. I would highly recommend this company as they are great and really kind and respectful to their customers!

Date of experience: April 10, 2019
AE
1 review
6 helpful votes
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Gaming pc
October 11, 2018

I bought a gaming pc from gear up me, it came just as expected and delivery was very smooth and he staff were supportive, I can only recommend

Date of experience: October 9, 2018
AE
1 review
6 helpful votes
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1st purchase experience never been so easy. Website well made, helpdesk (Mr. Charlie) is very helpful and knowledgeable to resolve. Keep up the good work!

Date of experience: August 18, 2018
Bahrain
1 review
6 helpful votes
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It was pleasure to deal with you very good support and response.

Prices are very good, excellent service and instillation.

Love the promotions you are giving.

Date of experience: August 14, 2018
India
1 review
7 helpful votes
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The site is well made and details of the products are displayed accurately and clearly. Customer service response is fast. Shopping with gearmeup was a great experience

Date of experience: August 12, 2018
AE
1 review
9 helpful votes
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BEst computer store in Dubai. Honest guys!
Tgey promise and they give the best for you.
BEst service.

Thanks you guys to help me with my computer.

Was totally my pleasure work with you!

Date of experience: July 20, 2018
AE
1 review
8 helpful votes
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A Profesional seller who understand that every new gamer pc is unique, the assembly was perfect, fast. Thank you

Date of experience: June 28, 2018
AE
1 review
9 helpful votes
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I received excellent service from this Dubai based company in providing ne the right computer to allow me to use flight simulator X-Plane 11. Was given different options to chose from. Very good communications throughout and payment, ordering and delivery were easy. Would recommended them for your gaming needs in the UAE and beyond.

Doug H - Dubai

Date of experience: June 24, 2018
Lebanon
1 review
9 helpful votes
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Many thanks for support me to get powerfull items. Everthing is good, and your advice was with all sincerity and faithfulness

I like your support
Thanks

Date of experience: June 17, 2018
AE
1 review
9 helpful votes
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They Made a Awesome Job on my Custom Build PC. Easy to communicate with. The whole process went so smoothly. Ofcourse theyre guving Discounts as well.

Special Thanks to Sir James for handling well all my Queries and even gave suggestions for a better Build. They were all Professionals and Experts on their field.

Great Work. More Power Gear-Up.Me

Date of experience: June 16, 2018

From the business

Shop wide range of Computer parts, hardware and accessories from the best online seller. We provide express courier delivery in the UAE and Middle East.