
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
FurnitureDazzle has 129 customer reviews and ranks 689th in the Furniture category. Common review topics include customer service.
Excellent customer service
Really great customer service, efficient, clear, easy and accommodating. To be honest I was slightly surprised by way in which my situation was handled, that's surprised in a good way. Thank you.
Fantastic! 5 Star Customer Service.
This is the 1st time I have ordered from FurnitureDazzle.com. Unfortunately my delivery arrived damaged. That day I called FurnitureDazzle.com who dealt with my issue immediately and sent out a replacement for my damaged goods. The Customer Service was 5 star, and my goods I have purchased are FAB! Roll on pay day to purchase more from this website
Great experience in shopping and ordering
Enjoying the whole experience shopping on line after looking and coming back to your web site. Was a very easy experience placing the order and enjoyed the reviews not on the item ordered but other items I looked at. Will definitely use this site again.
Great customer service
Absolute pleasure ordering from this company, I purchased a item from them and I unfortunately had to send it back, they quickly processed my return and replied very quickly to my emails, hard to find a company like that nowadays.
Good experience with FurnitureDazzle.com
Trustworthy website, they have delivered within the time frame they have promised to deliver. Great choice of high quality products and comes well packaged and secure,
We had been looking for ages for an extra long planter and were delighted to find this item on Furniture Dazzle. It is just perfect for the job, superb quality, attractive to look at and very good value for money. The delivery service was exceptional. Thank you Furniture Dazzle!
Effortless buying experience!
Purchased an entertainment center. The visuals and listed specifications were excellent. The product was shipped and received within a few days. Product packaging and assembly instructions were also excellent.
Superb customer service; went out of their way to help.
We ordered several office chairs, then, ordered some more! Not only did we love the product, we also highly valued the customer service we received from Furniture Dazzle. So, many thanks to Furniture Dazzle and looking forward to ordering more items soon.
I purchased a sideboard for my dining from Furniture Dazzle.com and unfortunately it had a small scratch on the top which could not have been foreseen Or noticed until unpacked. The customer service consultant Sarah responded to my email immediately and arranged for the issue to be resolved to my complete satisfaction. I could not have asked for a more prompt, professional and customer focussed experience. Thank you
Excellent product & delivery
Ordered a chair from FurnitureDazzle.com and delivery was very speedy. The chair was perfect, just as described and pictured on the website. I'm a very happy customer!
Love my tables!
Tables arrived quickly and well packed. Was slightly intimidated by the assembly instructions, but followed along step by step and had no problem assembling by myself with just a Philips screwdriver and hammer. Tables are sturdy and attractive! Would definitely order again.
DO NOT ORDER FROM THIS SITE!
I ORDERS A TV STAND WHICH THEY PROMPTLY CHARGED MY ACCOUNT FOR HOWEVER ALMOST A MONTH LATER I STILL DO NOT HAVE MY ITEM AND WILL PRETTY MUCH HAVE TO CALL IT A LOSS. ATTEMPTED MULTIPLE TIMES TO CALL, LEFT MESSAGES, AND EMAILS AND STILL HAVE NOT HEARD ANYTHING BACK! THE SITE IS A SCAM! 300$ DOWN THE DRAIN!
UPDATE: AFTER FILING A CLAIM WITH THE BBR THEY FINALLY RESPONDED TO MY MANY EMAILS AND STATED THEY NEVER HAD THE ITEM AND WOULD ISSUE ME A REFUND... THREE DAYS LATER I GOT MY MONEY BACK... NEVER AGAIN!
As a small hotel business we use FurnitureDazzle.com for their exclusive offers and the variety of design pieces that they stock. On the very rare occasion that something has been, for example, damaged in transit, the issue has always been resolved very efficiently and politely. The staff are courteous and helpful and we wouldn't hesitate in recommending them as a company.
My favourite website!
I love the items they have which are different to what I can find anywhere else and the prices on most things are very reasonable for the quality.
Always excellent customer service
Beautiful items and reasonable prices
I have bought many things now from FurnitureDazzle.com in the last two months, since I discovered the site. Everything has been delivered as promised, I have only had to return one thing which was not problematic and the one query I had was dealt with quickly and to my satisfaction. Overall I would highly recommend them and have been telling friends and family about them.
Their customer service number is fake. They don't answer the phone or answer emails. I paid for an item and a week after it was supposed to be shipped they emailed me and told me they had some kind of error and they won't be shipping my order for another 6 weeks. I requested for the order to be cancelled and they stopped emailing back. They are HORRIBLE! Don't be fooled by the cheap price. Believe all the bad reviews you see! I wish I had!
Amazing Fast Delivery! Had a good price, free shipping, and fast delivery. Item was very well packed and arrived undamaged. This is my forth order from FurnitureDazzle and I've always been satisfied. On one occasion, an item was damaged in shipping. One phone call to FurnitureDazzle took care of the problem.
Never been disappointed! I love FurnitureDazzle, I have ordered several items from them. I have never been disappointed in anything I have received. Excellent value. Great quality. Shipping is very quick.
Representative was helpful! This was my time ordering from FurnitureDazzle and I had a question on the delivery address. The representative I spoke to was very helpful and informative. My son-in-law was able to assemble it alone. Very pleased with FurnitureDazzle.
Awesome Experience! We were very happy with our experience with FurnitureDazzle. We purchased a Sauder Chest & nightstand. The quality was good and the price was excellent (loved the free shipping). Just need to set 6 - 8 hours aside to assemble (important to follow directions so drawers glide smoothly; furniture is level). We are in the process of making another purchase.