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FullerSpace has a rating of 1.1 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FullerSpace most frequently mention tracking number, customer service and credit card. FullerSpace ranks 206th among Personalized Gifts sites.
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Never received merchandise... lied about why... I hope they enjoy my money... I am a senior citizen on disability.
Ordered mask a month ago and never received it. Keep getting emails saying it's on the way. They offered a 20% discount on the next order. Why would I be stupid enough to order again and never got the first order? PLEASE DONT WASTE YOUR MONEY. Hope they go to hell with gasoline drawers on!
Normally I check reviews before spending $176 on a product but because the way the media has blown this whole pandemic up, I was frightened so my husband and I purchased 2 masks with filters. I'm so fking pissed that we spent money ESPECIALLY during these times. Why are they still in business?
I placed an order April 2020, I was getting updates till time to ship. Now just a delay messages due to COVID-19. I place another mask order with a different company on 5/14 and the arrived today, same shipping company USPS. Wonder what next excuse will be
I wish I checked the company out before I purchased. Like everyone else I received almost daily communication until the masks were complete. Then there was a shipping delay. And then complete silence. I will try to dispute with PayPal. Lesson learned.
Placed my order on the April 18th - after filing a complaint with ebay I finally received a shipping number - from CHINA PARCEL POST! Complete rip-off, now May 18th and i have to WAIT 30 days to get a refund because they sent this tracking number to paypal. Shame on them, taking advantage of a deadly virus to scam people out of money!
They will give you computer generated emails giving you up dates, but nothing ever comes. This site is a scam taking advantage of people trying not to get sick. I was buying masks for my 77 year old parents. These people make me sick and prove evil lives.
I placed my order April 27th. My email said I would receive the masks in 2 weeks. Still waiting. They do "kinda" reply to my emails I send. But I am still waiting.
I ordered 2 mask from this company and haven't received my order it has been long enough. They have contacted me once saying my order was shipped that has been 2 weeks and they will not respond to my email i can't even get a tracking number
I am the same. I ordered from fullerspace.com and remark.com April 15th and have received several replies from the SAME EXACT PEOPLE! Sarah Smith, Katy Johnson, Isabella Roberts etc. When I finally told them they were a scam and I had noticed the same names from the other company as well they sent me a "REAL" email saying that they were trying to clarify for me they were not fraudulent and that they were contacting their warehouse to find out what's going on and to get a tracking number! I have already filed a claim with PayPal, but I spent about $120 on one and like $88 on the other! I purchased for myself, friends and family. Big mistake!
Reported them FTC, I hope others do also, took my money an no masks were ever delivered. They are obviously scamming alot of people
This company Fullerspace is honestly put together buy a thief or thieves! I ordered 2 mask and some filters, I paid $80.47 and have yet to receive anything from this company! I am so mad, but I know that what you do to others will come back to you! PLEASE DO NOT BUY FROM THIS COMPANY!
It is not me 15th I ordered this third week in March email say they don't know who I am I can't find my order I get a bogus tracking number after many emails with a sweet girl's name Sarah Smith which I'm sure is bogus they charged me a lot of money hair product image I never got I'm sure I never will from somebody named Sarah that's probably not even real and unfortunately I read reviews after I was scammed hopefully others read these before they order
I too ordered one mask. Communication is wonderful until it's time to ship... nothing... when you email them, they are very nice and offer a 20% off coupon/ Nothing for over 3 weeks... not even a tracking number. STAY AWAY
Ugh. I came to see the review of this company because my masks were slow getting to me and looks like I was scammed too. I just requested a refund from PayPal. I should've checked them before I ordered.
UPDATE: Well I've finally received my masks and they are exactly they way they looked on the site. The only thing is they have a bit of a chemical smell so I will hand wash before using but I am very happy! They are well made and I have all of my order! I gave it a four star because it took forever to get them but at least I know they are a legitimate business. Thank you Fullerspace! Happy customer here
Well I have to say after reading these reviews I'm so upset about being so naive about purchasing from this site, but I have to tell you that I did at least get one of my mask and it was good quality and all the filters that I purchased. I didn't receive 4 masks that I purchased and I sent 3 emails stating that I wanted a refund if I didn't get my masks by the end of next week and I got a response by a different person:
Harper Gordon (fullerspace.com)
May 16,2020, 10:37:42 AM GMT+7
Hi
Thanks for contacting us.
Please bear in mind that your mask will be shipped separately since the designed mask will take a bit longer to process.
Regarding your concern, I would like to say that the rest of your order is ready to be shipped. The tracking number will be updated to you as soon as we receive from our shipping agent.
Please allow us some time to deliver your high-quality purchase.
Regards,
Harper Gordon
Customer Service
I ordered masks from this company for a total cost of $35.64 on April 28 and to this day, May 16, I have yet to receive them. It is a sham and I hope however is behind this get what they deserve.
Add me to the sucker list. I was lured by their excellent photoshop and website building skills. Spent $119 on cute masks in late March and received a bogus tracking number in early May. I work for USPS and am furious that this kind of b. S. is wasting the time of already stressed people working on the front lines of the pandemic. Also believe these $#*!s have already pivoted to a new brand, judging by the ads popping up on my news stories. War profiteering at its worst.
Answer: I requested a refund 5 days ago and did not receive a response or a refund - i have gone through my credit card company and paypal for a refund, but just did that today.
Answer: Took over 3 months and it finally showed up. They will not honor a return policy because it's out of the 30 day return. They said the only other reason they accept returns is defects so I'm stuck with a mask that I needed 3 months ago. Waste of money.
Answer: This is not a real company. They are a company that represents themselves as an American company, yet they are from China. They will try to appease you with apologies and promises to send your item just to keep you from calling your bank to dispute the transaction. They are taking advantage of the Covid situation and stealing your money.
Answer: I received my masks... 11 weeks after order. They send a tracking number
Answer: Please don't waste your time ordering from them! The masks are horrible!
Answer: Yes! I filed a claim through Chase and they were able to get my money back. Don't bother going through PayPal. They're a joke!
Answer: Nope 3 months and still waiting here it's a scam. Wish I wouldn't have fallen for it. Lesson learned
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