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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Facile a installer et a programmer aucun bogue si j ai besoin d un autre je ferai appel a vos service.
The agent was very friendly. Prompt and experienced.
Hello Lillie, we're pleased to hear that you had a positive interaction with our agent. Thank you for choosing Flagship One.
Thank you for your order! If you have any questions or need assistance, feel free to contact us at [email protected]. We're here to help.
I am very satisfied I got few ecm from Flagg ship there is no problem programming
Hello Inderjit, we're thrilled to hear that you're satisfied with our service and products. Thank you for choosing Flagship One.
Fast and reliable. Unfortunately my issue was not the pcm but your company let me return it with a small fee and refunded my money. Thank you for your promptness. Will recommend your company
Good day Randall, we're glad to hear that you were satisfied with our return process and that you'll recommend us. Thank you for choosing Flagship One and for your positive feedback.
Once I received the part number from the dealership it was easy to find the part. In addition, contact was made with staff to ensure I was ordering the correct part. Without locating this website, I probably would not be driving my car now, because the dealership was looking for a new part and I had waited two months already.
Hello Diane, we're delighted to hear that our service helped you get your car back on the road. Thank you for choosing Flagship One and for sharing your positive experience.
Great experience. PCM works as expected. Would recommend to Flagship to others.
Good day Benjamin, we're thrilled to hear that you had a great experience with us and that our PCM met your expectations. Thank you for choosing Flagship One and for your recommendation.
Hello Paul, we're pleased to hear that you received the correct item on time. Thank you for choosing Flagship One.
Representative was very knowledgeable And very helpful in getting this service done. I would definitely use your services again and recommend you to others. I also have 2 computer modules that you can have for reconditioning that can add to your inventory for future customers instead of throwing them in the trash. Please let me know what I need to do to get them to you. Thanks again for your services.
Hi Byron, we're delighted to hear that you had a positive experience with our representative. Thank you for choosing Flagship One and for your recommendation.
I ordered an electronic control module for my 2006 Chrysler PT Cruiser. It was advertised as plug and play. I installed it myself. My car runs great. I drove my car from Illinois to Texas in November and it ran great. I am so happy to have my car back on the road and running so well. I had a great experience with Flagship One!
Hello Robert, we're thrilled to hear that our product helped get your car back on the road. Thank you for choosing Flagship One and for sharing your positive experience.
This company offers a very competitive price. I am hoping this ecm will get my car back on the road!
Econ was bad and after multiple messages left and no one responded we wrote your company off as a bad deal.
We are truly sorry to hear about your disappointing experience with us. We aim to provide excellent service, and it sounds like we fell short during your last order. We appreciate your feedback and will certainly address these issues to improve. Thank you for letting us know.
Hello Eric, we're pleased to hear that you received the correct ECM and that it worked well for you. Thank you for choosing Flagship One.
And he doesn't do PCU for my 2000 Grand Marquis. I ordered it and received an email stating that I would have to have it matched to my keys because my car had a P.A.T system. This added information was very helpful upon installing the new computer
Hello Thomas, we're pleased to hear that our added information was helpful for your installation. Thank you for choosing Flagship One.
It was okay it fixed my car after I found the instructions
Hello Rebecca, we're glad to hear that our product helped fix your car. If you have any questions or need further assistance, please feel free to reach out to us. Thank you for choosing Flagship One.
I was able to order vehicle part. Got it delivered on time and it works great.
Good day Steven, we're delighted to hear that you received your part on time and that it works great. Thank you for choosing Flagship One.
Part showed up ready to go, I loved the instructions included about reprogramming the key because I wouldn't have known to do that otherwise.
Hi Brandon, we're glad to hear that our instructions were helpful for you. Thank you for choosing Flagship One.
You have brought my 1998 express van back to life the way it should have run,i have changed every component except the ecm until i found your website then i found u thanks so much
for your help
Good day Thomas! We're thrilled to hear that our company could bring your van back to life. Thank you for choosing us and for your kind words.
Hello Rudy, we're delighted to hear that you had a great experience with our customer service. Thank you for choosing Flagship One.
Very easy to look up ECM and receive it in a timely manner. Very good communication about ECM from order to delivery
Good day Michelle, we're pleased to hear that you found our service efficient and communicative. Thank you for choosing Flagship One.
Grate company pleasure to do bussiness with plug and play make it so easier to complete the job
Hi Cesar, we're glad to hear that you had a pleasant experience with us. Thank you for choosing Flagship One.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Bonjour Louis, nous sommes ravis d'apprendre que notre produit correspondait à vos attentes. Merci d'avoir choisi Flagship One et pour votre commentaire positif.