Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Flagship One Inc

Flagship One Inc

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
Lynbrook, NY, United States
How would you rate Flagship One Inc?
grey stargrey stargrey stargrey stargrey star

Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

20,506 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

I ordered a pcm/ecu. Per my mechanic but after installing new pcm/ecu some of same problems as original one.I ended up having fuel injector replaced to solve problems and returned pcm for refund minus programing fee so satisfied overall

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
Follow Shannon T.
Unfollow Shannon T.
Share Review
Report Review

Good work
May 8, 2024

Great performance fast delivery, would definitely order off them again in the near future

Date of experience: April 27, 2024
New Jersey
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

Followed thru beginning to end, so glad we found at good price too. I don't leave reviews, unless I have an exceptional experience.

Date of experience: April 27, 2024
Florida
1 review
0 helpful votes
Follow Courtney E.
Unfollow Courtney E.
Share Review
Report Review

Ford Explorer PCM
May 8, 2024

We received the new computer in less than a week. It was installed and final programming completed and the problems with the motor are gone. Dealing with Flagship One was easy, professional, and successful.

Date of experience: April 27, 2024
Puerto Rico
1 review
0 helpful votes
Follow Rafael D.
Unfollow Rafael D.
Share Review
Report Review

Muy bueno con el trato y la dedicación de envió mercancía que recibi

Date of experience: April 27, 2024
Mississippi
1 review
0 helpful votes
Follow BP Y.
Unfollow BP Y.
Share Review
Report Review

Overall good experience. Only complaint is the PCM I ordered is advertised as no programming needed. I swapped it into my car and the car started...but that was it. Every light was on on the dash and the car would not shift or even acknowledge the gas peddle. It would just idle. I loaded a custom tune file I had for my old PCM into the new PCM and everything worked wonderfully. Not s single issue since. So, it was a great experience for me but only because I had the means to load a tune. If I hadn't I would've been furious.

Date of experience: April 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Ron V.
Unfollow Ron V.
Share Review
Report Review

These Dodge computers are a pain. Had an HO2 issue and after plenty of diagnostics, decided on the ECM. It was. Excellent work.

Date of experience: April 27, 2024
Arkansas
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Great timing on delivery
May 8, 2024

Will install it on Monday and I'll keep you posted hopefully it will solve my problems

Date of experience: April 27, 2024
Wisconsin
1 review
0 helpful votes
Follow Nabor B.
Unfollow Nabor B.
Share Review
Report Review

Cadillac ECM
May 8, 2024

Very good, the part worked perfectly, I had to program the keys and they sent the instructions.
It was pretty straight forward.
Thank you

Date of experience: April 27, 2024
Kentucky
1 review
0 helpful votes
Follow Ricardo S.
Unfollow Ricardo S.
Share Review
Report Review

A computer without fault
May 8, 2024

I ordered the computer to erase a p0012 code and I think it has nothing to do with the computer now. I think the ECM is fine but there are other things I have to do to the car other than that the ECM was used partly smashed broken and one side but I put it on and it worked fine. As for the price I'm not sure if it's worth it.

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
Follow Francisco I.
Unfollow Francisco I.
Share Review
Report Review

Exceptional!
May 8, 2024

The item arrived in perfect condition. I was really easy to set up and the customer service was pretty good. It was a great purchase

Date of experience: April 27, 2024
Oregon
3 reviews
0 helpful votes
Follow Nathan M.
Unfollow Nathan M.
Share Review
Report Review

It works great
May 8, 2024

Plug and go. No issues. Jeep runs and is more consistent.

Date of experience: April 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Computer
May 7, 2024

It was great dealing with you guys I had no problems with it plug and play had no issues I will deal with you guys in the w

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

Good fast transaction.
May 7, 2024

Placed my order and it arrived wrapped well and everything worked as it should.

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
Follow Joe G.
Unfollow Joe G.
Share Review
Report Review

Slow but ok
May 7, 2024

Took longer then expected but I'm about to have to order a pcm thru yall.

Date of experience: April 27, 2024
Bahamas
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Good Product
May 7, 2024

Good product, and fast service at a very good price.
Value for money.

Date of experience: April 27, 2024
Alabama
1 review
0 helpful votes
Follow Hunter N.
Unfollow Hunter N.
Share Review
Report Review

Better late than never
May 7, 2024

Based on the website, I expected 2-7 days for shipment. It was closer to 3 weeks for shipment. I have other vehicles to drive but it was frustrating to be waiting so much longer than anticipated. If this was to fix my only vehicle, I would have been canceling my order and finding another company to buy from.

Date of experience: April 27, 2024
Washington
2 reviews
0 helpful votes
Follow david D.
Unfollow david D.
Share Review
Report Review

Stopped working on 2nd start.
May 7, 2024

Installed the new PCM and started car. Car started but no acceleration beyond 2500rpm.The check engine light came on along with the (red) lightning bolt on the dash. Let car run while I plugged in scan tool. Scan tool indicated several codes for throttle body sensor. Turned off engine after 10-15 minutes. Waited another 10-15 minutes and restarted the engine, This time the the check engine light did not come on but the lightning bolt came back on. Ran the scan again and no error codes appeared this time. Still the engine would not accelerate beyond 2500rpm so PCM is not working correctly. Ordered a new throttle body with sensor(not available separately) it just arrived (4/26). Will install first and see if PCM will work when started. Otherwise, I will have to return PCM to Flagship One because it is not working properly.

Date of experience: April 27, 2024
Wyoming
1 review
0 helpful votes
Follow Tim M.
Unfollow Tim M.
Share Review
Report Review

Ecm
May 7, 2024
Updated review

Easy to find parts. Accurate information. Quick and easy ordering. On time delivery of items

Date of experience: April 27, 2024

Easy to find parts
March 5, 2024
Previous review

Easy to find parts

Date of experience: February 24, 2024
Louisiana
1 review
0 helpful votes
Follow Wesley L.
Unfollow Wesley L.
Share Review
Report Review

N/a
May 7, 2024

It was good all the way around.received the paper pretty quick.

Date of experience: April 27, 2024