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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The shipping was faster than suggested and the product was new. Best price we found. Although it said it was programmed and ready, for our 1999 Mustang we still needed to get it programmed to our car before it would work. That was an additional $350 charge. So be prepared this alone may not solve the problem.
Amazing. Eve came quick and exactly what I wanted. I'm a GM master mechanic so programming theft was something I already knew how to do but the detailed instructions where dead on accurate.
The part never arrived. We had to take the Suburban to an Auto Shop and they fixed the it without the part from you.
Was happy with the product it came with easy follow instructions everything went smooth
Staff was wavy helpful and knowlagable, they had the correct part that was hard to find elsewhere.
Took a little lo ger than they said it would by a couple weeks. Would have been unhappy if it was my primary vehicle. But they kept in touch sending emails to let me know what was going on so no worries. The instructions were perfect, especially the key learning part. Truck runs great. No more random check engine lights.
Everything worked as it should,fast service and delivery.
I was happy with everyone I talked to about my order thank you
Ordered a common GM PCM Feb. 29, received Mar. 22. Delayed ship due to PCM not on hand and initial programming fail were the explanations. The website implies rapid ship, not this time.
It's was fast and easy. Totally recommend flagship
Great experience with your team. From ordering to the electronic updates, to arriving early then expected.
Computer works great! Thank you Great Communication
Bought car computer but the car is still acting up. But we kept new unit installed just in case
Recently I bought a Ford F-150 ECM with Flagship One, wow, the experience was great, the communication and the final product are awesome, Just plug it, and my truck started running perfectly.
Great service!
Knowledgeable representative helped me find the correct computer. Part arrived quickly and was exactly what I needed.
They were recommended by another garage. I was not happy with past experiences I had with other computer companies. First time experience with Flagship One was great. Good communication and above all it worked great. No Problems! Thanks
Got the ecu/ecm and it works as it should it just too bad that it was not the issue we finally got a crankshaft position sensor so I will see if that fixes the issue
Overall good experience but it would have been nice if there was more information on the programming process along the way I ended up having to call to find out. The gentleman I spoke with when I called however was very helpful explained very thoroughly the process and answered all the questions I had and I was very satisfied in the end everything went together just fine seems like a quality product would buy again from this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry with the confusion however upon checking the records, your order was in the Post Office waiting to be claimed. If you need any assistance, do no hesitate to contact us. Thank you for your patience.