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FruitBouquets.com

1.6

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FruitBouquets.com Reviews Summary

Fruit and flower delivery service with subscription options.

This summary is generated by AI, based on text from customer reviews

service
149
value
147
shipping
148
returns
105
quality
128

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fast and easy
September 30, 2020

I loved how fast and easy it was to place the order. Also, the person received it on the same day I placed the order which is awesome. Thank you!

Date of experience: September 29, 2020
Georgia
1 review
0 helpful votes
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The delivery was prompt and courteous and the arrnagement looked nice. I will say that some of the melon and cantaloupe did not seem the freshest or best quality. A little pricey for what was received.

Date of experience: September 29, 2020
Illinois
1 review
0 helpful votes
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Surprise
September 30, 2020

Job well done thanks for everything. They enjoyed the fruit basket. I will definitely be using this service again.

Date of experience: September 29, 2020
New Jersey
1 review
0 helpful votes
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Missed the Mark!
September 23, 2020

It was very expensive! The photos of each offered on the website itself looks beautiful! They are not as full as EdibleArrangements. They are just as pricy if not more considering what you get! The pineapple was cut that left it looking more like a home project. The chocolate on the pineapple was smeared and not consistent in size. The oranges looked to be again cut by hand as you can see pieces are lifted on the fruit. It was no were near as "professionally done" as the pics appear and the price would suggest! It came to $104 plus tax/delivery/etc. I even bought a groupon for $13. To give me $30 off and still paid such. This was sent as a gift for a 1 year anniversary. It was a bit humiliating to see such a spacious, inconsistent, lack of quality fruit, all around very amature basket again with accounting for what I spent! I will not be ordering from this site again! The quality does not appear to be there to justify the price! I will say the out of state location did delivery the basket, I did not receive a conformation of delivery, or a survery hence I am here to leave a review! Do not waste your time, money or leave your reputation in question. Go straight to Edible Arr. And get what you pay for and more! Hope this helps. The first pic is that of what is advertised the 2nd is the basket my recipients received. Needless to say I am very disappointed!

Date of experience: September 22, 2020
Texas
1 review
0 helpful votes
Follow Heidi E.
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I order an arrangement with an extra balloon, spent a pretty penny (over $100) and what came next was unbelievable!

Delivery Methods

1-800-FLOWERS.COM/FRUITBOUQUETS.COM delivers gifts by a carrier such as UPS, FedEx, or the United States Postal Service.

This was delivered via a personal car, with beads of sweat on inside of the packaging, THIS IS UNACCEPTABLE!

I ordered an additional balloon and when I questioned the delivery person, he said " no speak English," I pointed to the balloon and said "dos!" He then shrugged and said "manana?" Then, the ballon showed in the picture was NOT what was delivered. I got a pink balloon that said "princess" on it. Again, not what i thought I was ordering or paying for!

I am VERY unhappy with what I paid and the level of service received. Not to mention, your web site showed my arrangement delivered hours ago. I called customer service and they said that is was being processes and that I would receive an email when out for delivery. This also NEVER occurred.

I will NEVER use this company again OR recommend to family and friends!

Date of experience: September 18, 2020
California
1 review
1 helpful vote
Follow A L.
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Horrible experience. Local florists attempting to clone edible arrangements. First they changed my delivery date because the local shop was closed. Then they delivered a horrible arrangement. What the heck?! Never ordering from this site again. Beware! Their site is almost identical to edible arrangements and it's intentional. Customer service calls are routed off-shore. Their site links do not work. They don't communicate updates. It's just awful.

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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Great experience
September 17, 2020

I had a great experience with the service even though it was a mix up with the delivery a customer service rep fixed it in a timely manner. Great experience great service and I would recommend and buy here again.

Date of experience: September 17, 2020
Texas
2 reviews
0 helpful votes
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Fresh and beautiful! A+++++
September 17, 2020

It was promptly delivered in another state and was looking fresh and beautiful! My parents enjoyed thier birthday gift! Thank you! A+++++

Date of experience: September 16, 2020
Massachusetts
1 review
0 helpful votes
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Delivery
September 17, 2020

I ordered this for my daughters 40th birthday as a surprise and It didn't get delivered till 8:00 p.m., the strawberries were warm and not fresh. I will never ever order from Fruit Bouquets again, and I advise everyone else not to order from them.

Date of experience: September 16, 2020
Florida
3 reviews
0 helpful votes
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Delivery late!
September 16, 2020

I'm very upset with your company! It was my daughter's 40th birthday yesterday & your company said her strawberries & balloon would be delivered on time & she didn't get them till TONIGHT!

Date of experience: September 16, 2020
New Jersey
1 review
0 helpful votes
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Happy Anniversary
September 17, 2020

I sent chocolate covered strawberries to my daughter and son-in-law for their 1st wedding anniversary. It was a same day request. The package arrived on time and they were thrilled. Excellent service.

Date of experience: September 16, 2020
Washington
1 review
0 helpful votes
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Not impressed
September 16, 2020

My order was completely changed without prior notification, and a headache to get straightened out. I spent over $120 and I believe I should have gotten much better customer service! I'm little pissed off as the bouquet was half the size of the original one that I ordered!

Date of experience: September 16, 2020
Massachusetts
1 review
0 helpful votes
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Delicious!
September 16, 2020

I sent as a surprise gift. They said they were beautiful and delicious. Thank you! Very satisfied customer. Would definitely recommend and order again

Date of experience: September 15, 2020
California
2 reviews
0 helpful votes
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Got home and found this at our door, wrapped. The chocolate covered ones are delicious. Came in microwavable bowl (which we wanted). Looked great for the birthday present we sent.

Date of experience: September 15, 2020
Virginia
1 review
0 helpful votes
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Looks Very Bad
September 13, 2020

It was my sister's birthday. It came and it looked horrible, nothing but lettuce and some fruit barely covering it. The shapes were misformed and pineapples were brown. This was not my gift to her, a friend of hers sent it but it was so bad looking, I felt like I needed to let other people know since usually when sending a gift like this, you dont get to see the actual product. If her friend knew it was going to look like this, she would be embarrassed.

Date of experience: September 12, 2020
New York
1 review
0 helpful votes
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Sympathy Gift Basket
September 11, 2020

Excellent experience! Sympathy basket was delivered on schedule, super fresh and very generously sized. I would definitely purchase from here again.

Date of experience: September 9, 2020
Ohio
1 review
1 helpful vote
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Not what I ordered
September 9, 2020

I ordered Fruit & Gourmet Basket-Large
(Product Number: *******L
Price: $69.99) and got something totally different

Date of experience: September 9, 2020
California
1 review
1 helpful vote
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The picture says it all! They look pretty bad. J I am seriously disappointed how they look. I would like my money back! Look at the one in the far bottom right... it looks like the strawberry is caved in. The presentation is horrible.

Date of experience: September 9, 2020
California
2 reviews
0 helpful votes
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Very nice!
September 10, 2020

I ordered this as a thank you to someone and wasn't there when it was delivered, but they were very surprised and happy with their fruit bouquet and soup mug. It was the perfect gift and was delivered at the perfect time.

Date of experience: September 9, 2020
Texas
1 review
1 helpful vote
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Terrible experience
September 9, 2020

This was ordered as a welcome back gift for somebody I work with. It arrived looking like it had been tossed around during delivery, was melted and looked vaguely like what I thought I was getting

Date of experience: September 9, 2020