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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jeana Z.
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The flowers can just as they were pictures and we're delivered by hand with the balloon and they were beautiful! On time and as expected!

Date of experience: October 22, 2019
Amy L.
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They were pretty, but they hand writing on the card was sloppy, I would have liked it to be typed And not in someone else's hand writing

Date of experience: October 22, 2019
dianak Q.
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Some same-day delivery items (such as gift baskets) cannot be delivered in certain areas. It would be nice if the site could use the zip-code to only show items that really are same-day delivery items to that area.

That said, when I did find an item that could truly be delivered same day, I ordered around noon and it was delivered by 4 which is exactly what I was hoping for.

Date of experience: October 22, 2019
Alex N.
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The time the order was received was perfect
October 23, 2019

The time the order was received was perfect. Unfortunately the product itself was disappointing. Based on the picture description on the web page was misleading to what was actually delivered. Completely different. If I was able to post pics so you can see for yourself I would post it.

Date of experience: October 22, 2019
Duane G.
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Excellent variety of flowers
October 23, 2019

Excellent variety of flowers.

Date of experience: October 22, 2019
Howard Q.
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Could be cheaper...
October 23, 2019

Could be cheaper... a picture of the actual flowers sent would have been great, too.

Date of experience: October 22, 2019
Joe L.
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Easy which was the best feature
October 23, 2019

Easy which was the best feature

Date of experience: October 22, 2019
John Y.
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Very happy with the flowers delivered our friend described them as 'stunning'

Our only dissatisfaction is that we were unable to order $39.99 option on-line, we had to order the $49.99 option to get free delivery, when it was advertised that there was free delivery on all 3 sizes.

Date of experience: October 22, 2019
Don J.
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Quick and easy and not too bad on the extra fees and charges

Date of experience: October 22, 2019
Donna R.
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The delivery fees are high
October 23, 2019

The delivery fees are high. The flowers that were received were NOT what I ordered. I upgraded to the highest level for a very full, lush bouquet of flowers. What was received was the basic, entry-level bouquet. I have contacted Customer Service and supported my comments with pictures.

Date of experience: October 22, 2019
valery J.
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Purchaser
October 23, 2019

Purchaser- Valery Sherek
Order#*******
Reciepient: Laura Hurley

Date of experience: October 22, 2019
Amanda O.
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Site was fairly easy to navigate, although I saw mixed reviews on your flowers -- will wait to see how delivery goes.

After delivery - my aunt said she cried & was very happily surprised by her flowers. Great results!

Date of experience: October 22, 2019
William W.
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Good
October 22, 2019

Good

Date of experience: October 22, 2019
Theresa W.
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Very easy to order and good choices
October 22, 2019

Very easy to order and good choices

Date of experience: October 22, 2019
Ruth C.
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The flowers delivered were as lovely as pictured on line, would definitely order again!

Date of experience: October 22, 2019
feeling b.
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Seems like an ok deal until you get to the final order review and you get hit with charges. Plus I signed up for 20% discount ON ENTIRE ORDER and didn't get that. All flower sites seem to be bait and switch.

Date of experience: October 22, 2019
Alison C.
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Sending me %15 off coupons is what got me coming back

Date of experience: October 22, 2019
Arezoo V.
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The space for address is way to short!
October 22, 2019

The space for address is way to short! I left half the address out! Never seen something like this before
The flowers didnt look fresh, the 2 balloons were cheap looking and only half full!

Date of experience: October 22, 2019
Robin B.
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Beautiful roses and personalized vase was perfect! Easy to order!

Date of experience: October 22, 2019
Maria P.
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This was my first time placing an order with From You Flowers. I am very pleased with ease of ordering on line, the quality of the flowers and especially impressed with how quickly the flowers were delivered, under 2 hours!

Date of experience: October 22, 2019