Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Randy H.
0 reviews
0 helpful votes
Follow Randy H.
Unfollow Randy H.
Share Review
Report Review

Pleased with the process, price, and product!
October 28, 2019

Pleased with the process, price, and product!

Date of experience: October 28, 2019
Bambi L.
0 reviews
0 helpful votes
Follow Bambi L.
Unfollow Bambi L.
Share Review
Report Review

The flowers were a nice bouquet but not what I ordered

Date of experience: October 28, 2019
Kathy L.
0 reviews
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

So far so good, we will see after they are delivered...

Date of experience: October 28, 2019
Rita S.
0 reviews
0 helpful votes
Follow Rita S.
Unfollow Rita S.
Share Review
Report Review

Very nice place, I will be back to shop
October 28, 2019

Very nice place, I will be back to shop.

Date of experience: October 28, 2019
Diana K.
0 reviews
0 helpful votes
Follow Diana K.
Unfollow Diana K.
Share Review
Report Review

Fast and easy!
October 28, 2019

Fast and easy! Thank you

Date of experience: October 28, 2019
Chris H.
0 reviews
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

I had to call customer service regarding delivery and was very pleased with the way I was treated --- the person who helped me was very professional.

Date of experience: October 28, 2019
kristie c.
0 reviews
0 helpful votes
Follow kristie c.
Unfollow kristie c.
Share Review
Report Review

Easy to use website...
October 28, 2019

Easy to use website...would have liked you to notify me that the flowers were delivered.

Date of experience: October 28, 2019
Diana P.
0 reviews
0 helpful votes
Follow Diana P.
Unfollow Diana P.
Share Review
Report Review

Pretty bouquet!
October 28, 2019

Pretty bouquet!

Date of experience: October 28, 2019
Michelle T.
0 reviews
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

Excellent experience will use again
October 28, 2019

Excellent experience will use again

Date of experience: October 28, 2019
Kimberly L.
0 reviews
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Nice selections and easy to use site!
October 28, 2019

Nice selections and easy to use site!

Date of experience: October 28, 2019
P M.
0 reviews
0 helpful votes
Follow P M.
Unfollow P M.
Share Review
Report Review

I would have liked to have known about about the service/handling cost upfront, instead of right before placing the order. Everything else was good though.

Date of experience: October 28, 2019
Marie H.
0 reviews
0 helpful votes
Follow Marie H.
Unfollow Marie H.
Share Review
Report Review

I found it very practical, but what I received was different from what I ordered, I ordered the premium, which shows in the picture it should be bigger, but it came the same size and maybe smaller as the normal size! The balloons I ordered 4 simple balloon, I received instead of it one Balloon with picture... I was going to put my second order but definitely I'll not
I was not satisfied!

Date of experience: October 28, 2019
New York
1 review
1 helpful vote
Follow Bill F.
Unfollow Bill F.
Share Review
Report Review

Was going away for weekend without my girl so ordered her 2 dozen roses. I told them specifically to deliver after 6 Pm when she'd be home. I get an email at 5:30 pm that they've been delivered. I did tell them it was okay to leave if she wasn't there just in case. I find shes home and ask did you see any deliveries? No, she tells me. I call and they confirm with the florist the flowers were delivered. I have my girl check the security tape and find her doorbell wasnt rung and the footage shows no activity. They tell me they don't deliver after 6pm, which they didn't tell me when I called in the order indicating they had to be delivered after 6. In the end they did reimburse me but the surprise delivery was ruined! I'd love to know where those flowers ended up. If they were ever sent.

Date of experience: October 28, 2019
Valerie P.
0 reviews
0 helpful votes
Follow Valerie P.
Unfollow Valerie P.
Share Review
Report Review

So far so good
October 28, 2019

So far so good. I had a bad experience with FTD so I am trying your service.

Date of experience: October 27, 2019
Jeffrey R.
0 reviews
0 helpful votes
Follow Jeffrey R.
Unfollow Jeffrey R.
Share Review
Report Review

Great timely service!
October 28, 2019

Great timely service! Thanks

Date of experience: October 27, 2019
Sherry S.
0 reviews
0 helpful votes
Follow Sherry S.
Unfollow Sherry S.
Share Review
Report Review

Ordering was a breeze and the website was user friendly. The flowers were beautiful and delivered on time. Good price also. Would recommend.

Date of experience: October 27, 2019
Virgil R.
0 reviews
0 helpful votes
Follow Virgil R.
Unfollow Virgil R.
Share Review
Report Review

The flowers were as advertised and they were delivered on the day they were supposed to be. The only problem I have is the company delivering the flowers could not get into the base so they just left the flowers at the gate and didn't tell anyone they were there not notifying me or there person that the flowers were for. So she didn't get the flowers to the next day until I had to make a call then it took the customers service per 15 minutes to find out what happen, so I guess I M more disappointed in the company they hired to deliver them.

Date of experience: October 27, 2019
Cornelius H.
0 reviews
0 helpful votes
Follow Cornelius H.
Unfollow Cornelius H.
Share Review
Report Review

Love the selection and ease of using the website
October 28, 2019

Love the selection and ease of using the website.

Date of experience: October 27, 2019
Rebecca A.
0 reviews
0 helpful votes
Follow Rebecca A.
Unfollow Rebecca A.
Share Review
Report Review

Granddaughter loved the fruit
October 28, 2019

Granddaughter loved the fruit. Beautifully arranged and very fresh

Date of experience: October 27, 2019
nidia X.
0 reviews
0 helpful votes
Follow nidia X.
Unfollow nidia X.
Share Review
Report Review

I wish I could give the time the flowers should be delivered. Now I have to nervously wait and hope the recipient is around when the flowers get there.

Date of experience: October 27, 2019