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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Crystal G.
0 reviews
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So far it was good just wanna see it when it arrives to see the quality

It was much better then the last online flowers i purchased thanks

Date of experience: October 27, 2019
Kerry W.
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Website is easy to navigate, great selection, base prices are great but service fees and delivery fees are ridiculously high.

Date of experience: October 27, 2019
Yolanda A.
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So convenient and just super excited however more deals could be added.

Date of experience: October 27, 2019
Melanie L.
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Good customer service
October 27, 2019

Good customer service. The flowers were beautiful!

Date of experience: October 27, 2019
Kerah S.
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Just have better pricing for shipping and handling

Date of experience: October 26, 2019
Johnson X.
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...
October 27, 2019

Date of experience: October 26, 2019
Debbie V.
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Thank you, Beautiful!
October 27, 2019

Thank you, Beautiful!

Date of experience: October 26, 2019
Daniel B.
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Very easy to navigate fromyouflowers website
October 27, 2019

Very easy to navigate fromyouflowers website

Date of experience: October 26, 2019
Teresa N.
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My mother in law reported the flowers as beautiful.

Date of experience: October 26, 2019
Julie W.
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I was pleased with how convenient it was
October 27, 2019

I was pleased with how convenient it was.

Date of experience: October 26, 2019
Mahwish S.
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Very satisfied with the order process
October 27, 2019

Very satisfied with the order process. The chocolates were delivered at an early time on the delivery date and made for a great surprise. Definitely ordering from here again.

Date of experience: October 26, 2019
Janice D.
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No issues, flowers were beautiful!
October 27, 2019

No issues, flowers were beautiful! Thank you for a wonderful experience!

Date of experience: October 26, 2019
Leona F.
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I sent them to a friend and she said
October 27, 2019

I sent them to a friend and she said
"They are the most beautiful flowers I've ever seen in my life". Thank you for helping me to comfort a far away friend who is devastated over the loss of her son.

Date of experience: October 26, 2019
Danny M.
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I have ordered flowers twice and both time have been satisfied. Thanks

Date of experience: October 26, 2019
Robyn J.
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Easy
October 27, 2019

Easy

Date of experience: October 26, 2019
Colorado
1 review
0 helpful votes
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Horrible!
October 27, 2019

Started out great at least I thought, I was ordering flowers for funeral same day delivery and paying the extra cost. Then I got my first call that they could not use the flowers I wanted so I approved substitutions. Second email I got told me they could not deliver it until the next day which was the day of the funeral, I agreed as long as it was there by 9 a.m. 3rd mail I received was at 2 in the morning which indicated there was no florists that could provide the flowers requested. Shortly after a fourth email told me that there was no florist that could provide the service I requested. At this point I'm wondering... how could a florist want to initiate substitutions if there was no florist to begin with. Long story short no flowers arrived at the funeral and now they're asking where they can send the flowers! This was a $75 order they had that they could not fulfill and fought me on a total refund. At this point now we are sending them to a family member and I guess I will see what happens. Do not use this company find a local florist and pay the extra money! Frauds!

Date of experience: October 26, 2019
Sandra N.
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Easy Peasey for ordering
October 27, 2019

Easy Peasey for ordering. Delivery to a residence not mine. Order was left on the porch, luckily receipt was confirmed though I have not seen the product for confirmation of what was ordered

Date of experience: October 26, 2019
Silvia a.
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Very disappointed will not order from here again
October 27, 2019

Very disappointed will not order from here again. The basket I received contained mainly cheap small bags of chips vs what I ordered which was all chocolate and candy. Worst gift basket ever. Not even worth $10 and i paid over $70 for it.

Date of experience: October 26, 2019
Audrey P.
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I upgraded my purchase to get the premium bouquet, what was received was smaller than the smallest bouquet offered. I will NEVER use your company again and I will be sharing pictures and screenshots of my receipt on every social media platform available so others will see what a total rip-off this was and be warned. Never again!

Date of experience: October 26, 2019
Jean K.
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Great selection, price and delivery options
October 27, 2019

Great selection, price and delivery options. Would use again.

Date of experience: October 26, 2019